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ToyotaTown
London, ON
6,709 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,709 reviews
July 28, 2019
No pressure and up-front We came to Toyotatown hoping to find a replacement for a total-loss vehicle just ahead of a weekend baseball tournament out of town. Geordie was know We came to Toyotatown hoping to find a replacement for a total-loss vehicle just ahead of a weekend baseball tournament out of town. Geordie was knowledgeable, even about some of the other vehicles we were considering. Even comparing against dealers just over the border in the US, Toyotatown came out ahead in price. More
by chris453
Employees Worked With
Helpful July 27, 2019
Kind Hearted Worker Gwen Jones, was an amazing helper. She met the needs that we wanted not only for the car but for customer service. We appreciated her kindness and Gwen Jones, was an amazing helper. She met the needs that we wanted not only for the car but for customer service. We appreciated her kindness and hardworking actions that she provided for us. 10/10 recommend to see her for support on your next purchase at ToyotaTown. More
by SSands
Employees Worked With
July 27, 2019
Thanks Shawn! Thanks to Shawn for helping me out with my first car purchase. Shawn made sure I was well taken care of. Good hours of operation so I could up the car Thanks to Shawn for helping me out with my first car purchase. Shawn made sure I was well taken care of. Good hours of operation so I could up the car later on at night. Overall great experience More
by Jordan G
July 27, 2019
Great experience This is a very busy dealership but they never make you feel rushed or like they don’t have time for you. When I arrived I did have to ask reception to This is a very busy dealership but they never make you feel rushed or like they don’t have time for you. When I arrived I did have to ask reception to find me a salesperson but once I had someone (Justin Maki) to help me it was smooth sailing. I was very happy with the overall experience and would recommend anyone check out Toyota Town in London if you’re in the market for a new or used car. More
by lola455
July 26, 2019
Yes very good service Pedram sales men very good service he does good work. Thank you Pedram .......He explained me and my wife the functions of this Toyota highlander were Pedram sales men very good service he does good work. Thank you Pedram .......He explained me and my wife the functions of this Toyota highlander were very happy with this car More
by Bole
Employees Worked With
Pedram Ebrahimi
July 26, 2019
Great service at Toyotatown, Helena was super helpful at updating me on the status of my vehicle. I was in and out within the time promised. at Toyotatown, Helena was super helpful at updating me on the status of my vehicle. I was in and out within the time promised. More
by Rvb
Employees Worked With
Helena Vrabec
July 25, 2019
No one touches my 1998 Rav4 but T-Town! 450000 km and going! Talented team that knows my machine! They find the problem ... they work with you to fix the problem ... problem solved! Good help is hard to Talented team that knows my machine! They find the problem ... they work with you to fix the problem ... problem solved! Good help is hard to find, but not at T-Town! More
by Enzo Barberi
Employees Worked With
Firis Sharif, Joe Moniz
July 25, 2019
Service Appointment. |Toyota attended to my concerns and checked for any additional issues. They informed me of what services would be performed that day and what services |Toyota attended to my concerns and checked for any additional issues. They informed me of what services would be performed that day and what services and repairs that needed to be performed in the future - very efficient. More
by puppymom
Employees Worked With
Amanda Krug
July 25, 2019
Great Customer Service I felt comfortable while considering my purchase, no pressure and they made the process to buy enjoyable and easy! I would definitely recommend to any I felt comfortable while considering my purchase, no pressure and they made the process to buy enjoyable and easy! I would definitely recommend to anyone looking new or used. More
by FinallyBoughtAToyota
July 25, 2019
Above & Beyond Had my Highlander in for a service yesterday and was reminded once again why I go out of my way to bring my vehicle back to the dealership. Right fro Had my Highlander in for a service yesterday and was reminded once again why I go out of my way to bring my vehicle back to the dealership. Right from the greeting I received from my assigned service associate, Rob Dako to the regular check-ins he did to update me on my vehicles progress to the check-out experience at the end. I had mentioned an issue I was having with my USB connection and Rob had the team update the software and he went above and beyond to find an alternate solution in case the update didn’t work. I’m the end, it works and I have a back up plan! The staff are always friendly and informative and I believe their pricing is very competitive. I’d highly recommend them More
by Circus
Employees Worked With
Robert Dako
