Birchwood Kia Regent

Exelent service Good service, excellent workers team. I enjoyed from service and technical recommendations!!! Service department the best of all. Prompt solutions, qu Good service, excellent workers team. I enjoyed from service and technical recommendations!!! Service department the best of all. Prompt solutions, quick tire and oil change, friendly and polite. Bryan is always very helpful. Thank you service. More

Trustworthy I have dealt with Birchwood Kia on Regent for 15 years. Wouldn't go anywhere else. Anna has been a staple and my recent experience with Jhenner was e I have dealt with Birchwood Kia on Regent for 15 years. Wouldn't go anywhere else. Anna has been a staple and my recent experience with Jhenner was excellent. 7 vehicles and 15 years later...still really happy. More

Very dissatisfied My Mom bought what was supposed to be a new 2018 Kia Sportage from the Regent location. They told her that the colour she liked was available only fro My Mom bought what was supposed to be a new 2018 Kia Sportage from the Regent location. They told her that the colour she liked was available only from the Kia west location and someone would pick it up and deliver it to the location where we were waiting at Kia on regent. The bill of sale said the vehicle had 25 kilometers on it. When the car showed it had 425 kilometers on it just as the dealer was closing for the day and our ride had already left. Whoever was driving the car previous had phone contacts programmed into the phone menu. It also had a small door ding and some minor damage under the hood. The car itself runs good but we will never return for anything from the Birchwood Auto Group. JIP JOINT. The oriental financing manager also flipped his lid because we wouldn't buy the expensive insurance they were trying to sell us at point of sale. AVOID THESE SHEISTERS !!!!! More

Service department the best of all. Prompt solutions, quick tire change, friendly and polite. Ross is always very helpful. Thank you service department for yo department the best of all. Prompt solutions, quick tire change, friendly and polite. Ross is always very helpful. Thank you service department for your excellent service. More

Efficient and Accurate Angelica and Brad were both well-equipped to answer my questions. Professional, yet friendly. I did not feel pushed into my decisions, which I value. Angelica and Brad were both well-equipped to answer my questions. Professional, yet friendly. I did not feel pushed into my decisions, which I value. More

Service Jhenner was friendly & reliable. The length of the service wasn’t long & the customer lounge is comfortable. I would definitely recommend this dealer Jhenner was friendly & reliable. The length of the service wasn’t long & the customer lounge is comfortable. I would definitely recommend this dealership for service. More

Good service Excellent customer service. He was super helpful and serving with a smile and got me the best service for my car. I will highly recommended. Excellent customer service. He was super helpful and serving with a smile and got me the best service for my car. I will highly recommended. More

Excellent service! We are so grateful for the thorough service and excellent customer service we have received at Bircheood Kia on Regent. The service department front l We are so grateful for the thorough service and excellent customer service we have received at Bircheood Kia on Regent. The service department front line staff are professional and conscientious—great to work with. More

awful sales manager I was negotiating the price with Kiefer and Kristian, Kiefer tried to give me a great deal, but Kristian tried to play with the numbers for 6 hours to I was negotiating the price with Kiefer and Kristian, Kiefer tried to give me a great deal, but Kristian tried to play with the numbers for 6 hours today and so I backed off from the deal. I gave $500 refundable deposit over the phone to Kiefer last week, but after all this negotiation, Kristian refused to refund the deposit. Now I'm trying to dispute via my credit card company! Watch out!!! More

good customer service Good customer service, Kiefer Williams did good job. I like kia forte, I am happy with my car, olsu was good price. I truly recummended . Good customer service, Kiefer Williams did good job. I like kia forte, I am happy with my car, olsu was good price. I truly recummended . More