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Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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518 Reviews of Go Langley Subaru

June 30, 2019

Hyperblue Crosstrek I met Tristan when I came in to test drive a used Subaru Crosstrek. The color wasn't what I was looking for, so I took a pass. I then received a perso More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor, Tristan Quiring
Jul 09, 2019 -

Go Langley Subaru responded

Congratulations on your Hyperblue Subaru Crosstrek, Christine! We welcome you to the Wolfe Subaru Family. We strive for customer experiences like this, and could not be more pleased. We will make sure that Connor and Tristan know how pleased you are with their service. So glad they made your entire car-buying experience such a positive one. We also wanted to inform you that we have a Wolfe Subaru dealership in Vancouver, if that location works better for your regular servicing. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Crosstrek. We truly appreciate your business and hope to work with you again soon.

June 19, 2019

Best dealer in town We bought a 2019 Subaru Crosstrek Sport with Eyesight. The experience from beginning of sales to delivery was great. No pressure and we were offered More

by Yeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Tristan Quiring, Jay Shead
Jun 22, 2019 -

Go Langley Subaru responded

We would like to thank you for this amazing review, Yeo. Our team of professionals is dedicated to providing you and everyone else who visits Wolfe Subaru Langley with only the best there is to offer. It’s so nice to hear that Tristan and Jay helped to make your experience such a positive one. Our clients comfort during the vehicle purchasing process is our priority. So glad you had the opportunity to see that first-hand. We value your business and appreciate you driving out of your way to allow us to take care of all of your automotive needs. Congratulations on your 2019 Subaru Crosstrek! We wish you many safe and happy adventures in it.

June 19, 2019

Regular service and resolve air conditioning problem Jeff Saiva, the service manager, was incredibly helpful in setting up appointment, diagnosing the problem and then resolving the issue during routine More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Shead
Jun 27, 2019 -

Go Langley Subaru responded

Thank you for your wonderful review about our Wolfe Subaru Langley dealership, JT. We couldn’t be happier to hear that our Service Manager, Jeff provided you with efficient, friendly, professional and helpful customer service, during your recent visit. We are also glad that he was able to diagnose and resolve all of your concerns with your air conditioner right away. We value your business and we look forward to having the opportunity of working with you again soon. Have a great day!

June 18, 2019

Purchase of new Forester This is my second new vehicle purchase from Wolfe Auto. The reason we came back toWolfe was the pleasant and professional treatment we had received. F More

by Gord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring, Jay Shead
Jun 22, 2019 -

Go Langley Subaru responded

Thank you so much for sharing the experience you had at our Wolfe Subaru Langley dealership, Gord. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear our General Sales Manager, Jay Shead and Internet Specialist, Tristan Quiring made your car buying experience such a great one. Thank you for your business and congratulations on your new Subaru Forester! Enjoy every mile!

June 17, 2019

Bought a used 2016 Outback and it was a good experience I went into the dealership and was well looked after by Mark Painchaud in the sales dept. Mark answered all my questions, let me take the car out on More

by Chilliwack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jun 22, 2019 -

Go Langley Subaru responded

Congratulations on your 2016 Subaru Outback! We welcome you to the Wolfe Auto Group Family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We will make sure that our Sales and Leasing Consultant, Mark Painchaud knows how pleased you were with the outstanding customer service he provided you, during the entire vehicle purchasing process. Once again, welcome to the Wolfe Auto Group family and we sincerely hope you enjoy every single mile in your Outback!

June 08, 2019

Warning lights in dash A couple of years ago our Outback suddenly had 4 warning lights go on while we were travelling in Montana. I took it to the local dealership and after More

by Subaruwarninglights
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jun 19, 2019 -

Go Langley Subaru responded

We apologize for your experience and understand your frustration. At Wolfe Subaru we are committed to fair, honest pricing. It’s unfortunate if there was miscommunication. We value our customers and truly appreciate the time to share your opinions. Please contact our Group General Manager, Marc Livingstone at 604-534-2660, so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

June 03, 2019

Crosstrek Purchase We had a fantastic experience working with Tristan and Wolfe Subaru. We contacted the dealership with a specific car, accessories and delivery timelin More

by RobertaF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driver, Wolfe Auto Group, Tristan Quiring, Jay Shead
Jun 20, 2019 -

Go Langley Subaru responded

Congratulations on your new Subaru Crosstrek, RobertaF! Thank you for taking the time to write about the great sales experience you had at our Wolfe Subaru Langley dealership. It is wonderful to hear that our Internet Specialist, Tristan and our General Sales Manager, Jay were able to provide you with the exceptional and friendly customer service we strive to provide all our clients. We truly value your business and loyalty to Wolfe Subaru. Enjoy your new and we look forward to working with you again in the future.

June 02, 2019

Easy and friendly people to deal with One of the easiest experiences I've had in buying a car. Was never felt pressured into buying. They took the time to explain all thr features of the More

by Patman18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stelios spiliotopoulos, Tristan Quiring
Jun 05, 2019 -

Go Langley Subaru responded

Thank you so much for your thoughtful review, Patman18 and congratulations on your new car! We welcome you to the Wolfe Auto Group Family. We strive for customer experiences like this, and could not be more pleased. Our client's comfort during the vehicle purchasing process is our priority.So glad you experienced that first-hand with our Internet Specialist, Tristan and our entire Wolfe Subaru Langley Sales Team. We truly appreciate your business and hope to work with you for years to come. We will make sure that our Sales Team knows how pleased you are with their service. Once again, welcome to the Wolfe Auto Group Family and we sincerely hope you enjoy every single mile in your shiny new purchase!

May 31, 2019

"C" service People are always friendly, and I love my Subaru...would buy another one in the future. For this service, $64,000 kms, I was told I needed a Class C More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 20, 2019 -

Go Langley Subaru responded

Thank you for taking the time to provide us with this feedback, Nancy. We are committed to fair, honest pricing. It’s unfortunate if there was some miscommunication. We would like to discuss this further with you, please do not hesitate to contact our Group General Manager, Marc Livingstone at 604-534-2660 at your earliest convenience. We appreciate your business and the time you took to acknowledge our Service Team for their friendly customer service. Hopefully we can review your billing and have the opportunity to serve you for years to come. Thank you

May 26, 2019

Tire change Darin And Mitchell super customer service thanks you have really looked after me and the cars I’ve gotten at Wolfe Subaru for two decades. Super serv More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin
Jun 04, 2019 -

Go Langley Subaru responded

Thank you for the feedback, Linda. We appreciate you recognizing our Wolfe Subaru Langley Service Advisors for providing you with exceptional customer service over the years. Our team will be thrilled to read your comments. Thank so much for choosing our dealership for all of your automotive needs! We truly value your business and look forward to working with you for many more years to come!

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