City Buick Chevrolet Cadillac GMC Ltd.

Good experience as always Best service and great personnel would recommend City Buick Have been a customer for many years Give me a break it is a short review not a short story Best service and great personnel would recommend City Buick Have been a customer for many years Give me a break it is a short review not a short story!!!!! More

Good Service at City The Service Advisers are very good looking after customers. Faruk Tully is excellent! He is very personable and professional, making you feel confid The Service Advisers are very good looking after customers. Faruk Tully is excellent! He is very personable and professional, making you feel confident that quality service will be performed on your vehicle. More

Dedicated, complete service I appreciated the ease in dropping off my vehicle for service, updates on the warranty repairs which were completed on my vehicle, and the courtesy ve I appreciated the ease in dropping off my vehicle for service, updates on the warranty repairs which were completed on my vehicle, and the courtesy vehicle provided in the interim. More

Collision Repair Repair was performed on time. I especially appreciated the Uber ride home. The service was friendly and professional. The quality of the work was fine Repair was performed on time. I especially appreciated the Uber ride home. The service was friendly and professional. The quality of the work was fine. More

Not on time with service Went into dealer twice with appt. and both times car was in for 6 hours. Twice the estimated repair time. As a Cadillac owner the dealer does not Went into dealer twice with appt. and both times car was in for 6 hours. Twice the estimated repair time. As a Cadillac owner the dealer does not give you any luxury feeling in the service. No where near what my mother gets at Lexus.. Same service wether you drive a Chev or Cadillac. More

Why should I continue to bring it to my dealership? I specifically had an appointment for today so a third party could come and fix my car speakers. Apparently he said the speakers were turned off! That I specifically had an appointment for today so a third party could come and fix my car speakers. Apparently he said the speakers were turned off! That was the problem? Do you think I would be that stupid as to ask for an appointment if it was as simple as turning it on/off? Come on someone gets paid good money to fix things!! I left there with the speakers exactly the way they were when I brought the car in. Did you even look at the wires? The speakers themselves? Also asked for a handle in the trunk that pulls my seats down to be reattached; not done! More

“Quick” oil and lube My son brought in my car for an oil change. He waited in the waiting area. It took awhile but eventually it went in. When he saw it in parking lot he My son brought in my car for an oil change. He waited in the waiting area. It took awhile but eventually it went in. When he saw it in parking lot he went to desk to ask for the invoice. Meanwhile I kept receiving text messages(2) and a voicemail telling me my car is ready do I need a pickup. My son was waiting, asked 3 times for the invoice (30 min). I think they might have been waiting for me to reply but it was my son’s number they should have been calling. I’m very frustrated that this has happened. And just like the last time I brought it in for an oil change now my engine light continues to be on while driving. It’s not the first time I have had issues however it is time I start letting someone know I’m not satisfied. I’m not looking for a call back; just want to voice my frustration. More

Car service at City GM On line appointment for car maintenance. For some reason on line appointments do not tie in with the vehicle’s existing maintenance history. Acceptin On line appointment for car maintenance. For some reason on line appointments do not tie in with the vehicle’s existing maintenance history. Accepting that the computer issue didn’t affect my visit, the service was overall very good from start to finish. More

Longer than usual wait I booked an 830 am app't for AC check and fix horn. Expected maybe 3 to 4 hours and it was 8 hours. Plus way to much for 2 horns $532 with labor 2hou I booked an 830 am app't for AC check and fix horn. Expected maybe 3 to 4 hours and it was 8 hours. Plus way to much for 2 horns $532 with labor 2hours. Pricey I feel, and have been there many, many times over the years. This is also the third time AC has leaked off, with no leaks ever found. More

Quick and efficient My car was stalling and brought it into the dealership. The service rep was very helpful and I had it back that same day. Great service. My car was stalling and brought it into the dealership. The service rep was very helpful and I had it back that same day. Great service. More