Audi Kitchener-Waterloo

Beautiful car, excellent service. Ben provided us with excellent customer service, making sure that we made right decision on the colour and model. He explained how the car works in p Ben provided us with excellent customer service, making sure that we made right decision on the colour and model. He explained how the car works in precise detail on the day we took delivery. He followed up with emails to ensure that there were no unanswered questions. Job well done Ben. More

Great experience at Audi KW! Rashid made purchasing a vehicle an enjoyable experience. He was helpful, knowledgable and demonstrated exceptional customer service. He followed up w Rashid made purchasing a vehicle an enjoyable experience. He was helpful, knowledgable and demonstrated exceptional customer service. He followed up with me several times, offering to answer questions and assist with anything I needed. I would recommend him to anyone! More

Excellent Very friendly knowledgeable staff. Willing to go the extra mile for customer service. Highly recommend Ben to friends and family.always a follow up ca Very friendly knowledgeable staff. Willing to go the extra mile for customer service. Highly recommend Ben to friends and family.always a follow up call or email to ask about new vehicle and if there were any further questions More

Very enjoyable Ben made going forward with a new car very enjoyable. He is very informative about all aspects of the car and a great person to work with. I would Ben made going forward with a new car very enjoyable. He is very informative about all aspects of the car and a great person to work with. I would definitely deal call on Ben again and pass his name on to anyone I know interested in an Audi. More

Incredible Purchasing Experience From the moment I walked into the dealership and met Ben, I knew I was going to be in good hands. He is honest and patient and extremely knowledgeable From the moment I walked into the dealership and met Ben, I knew I was going to be in good hands. He is honest and patient and extremely knowledgeable. He made sure he understood exactly what my car needs and wants were. And most importantly what my budget was. I was given a fair price for my trade-in and drove home with my new car yesterday afternoon! Before I left with my car, I met with Dunja to sign all of the paperwork. Then she took the time to show me all the features and functions of my new Q5 and help me lock in all of my personal settings. This was a huge help as there is a lot to learn. I can honestly say I drove out of the dealership with confidence! Great job, AUDI team!! More

Great service and Mark understood my needs. I visited a few different dealerships and Mark was the most responsive. He did his research and found something that would best meet my needs. I app I visited a few different dealerships and Mark was the most responsive. He did his research and found something that would best meet my needs. I appreciated his quick response; he really went above and beyond to ensure great service. Dunja was generous in her time to go over the features and technology, and both offered further assistance if needed. More

Great Ben is very good at what he does. The people where very friendly and knowledgeable in what they do and treated me. Outstanding and above expectations Ben is very good at what he does. The people where very friendly and knowledgeable in what they do and treated me. Outstanding and above expectations from Ben and all. More

A7 Used Car Purchase I had an excellent experience at Audi K-W with all who were involved. I live two hours from the dealership and Audi Brand Specialist Ben Hoang was I had an excellent experience at Audi K-W with all who were involved. I live two hours from the dealership and Audi Brand Specialist Ben Hoang was extremely helpful. I had difficulty arranging to get get to see the car but he took a chance and held it as sold until I could have a look at it and give it a drive. He was always quick to answer any questions I had. I found out he was even doing that on his days off. Setting up financing was easy and the dealership wasn’t pushy with extras but just gave me information on all the options available to me. When picking up the vehicle they were helpful to go over the vehicle’s features so it makes it a lot easier for that first drive. Overall just a great experience. More

Five Star + Experience at KW Audi!! The team at KW Audi were simply outstanding to deal with during my recent purchase of a Q5. Ben was especially great as he went above and beyond to he The team at KW Audi were simply outstanding to deal with during my recent purchase of a Q5. Ben was especially great as he went above and beyond to help me find the exact vehicle I was looking for, and put together the perfect package for my vehicle. Having been through an accident with my older vehicle, Ben and team worked over time to help me get through this quickly and efficiently - they exceeded all my expectations and deserve a 5 star+ rating! Thanks again and I look forward to many years of enjoyment with my new Q5. More

Great experience buying used Q5 Rashid was very helpful in explaining the various options, pros and cons, etc. Very knowledgeable and found us exactly what we were looking for. Fr Rashid was very helpful in explaining the various options, pros and cons, etc. Very knowledgeable and found us exactly what we were looking for. Friendly with my kids, too. Great experience. More