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Tony Graham Toyota

Ottawa, ON

4.2
267 Reviews

1855 Merivale Rd

Ottawa, ON

K2G 1E3

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267 Reviews of Tony Graham Toyota

May 22, 2019

Great job Arthur at Tony Graham helped me to get a great deal. And I really like the service provided by Luis, he explained everything efficiently. I highly r More

by Mohit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur, Luis
May 27, 2019 -

Tony Graham Toyota responded

Hi Mohit, Thank you so much for the 5 star rating. I am glad you had a pleasant experience at Tony Graham Toyota. Congratulations on your new vehicle and welcome to the Tony Graham Family AJ Ibrahim Sales Manager Tony Graham Toyota 613-225-1212 ext #739 aibrahim@tonygraham.com

May 21, 2019

Excellent service Bought a used car for my daughter and dealt with Brandon; he was outstanding from the start to close of sale. Very knowledgeable, answered all of our More

by Marina65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
May 27, 2019 -

Tony Graham Toyota responded

Hi Marina, Thank you so much for taking the time to write us a review. I also personally thank you for your trust in our dealership and I'm glad we lived up to your expectations. I will pass on your message Brandon. Have a great day AJ Ibrahim Sales Manager Tony Graham Toyota 613-225-1212 ext #739 aibrahim@tonygraham.com

May 07, 2019

Reliable service We needed a new vehicle so we turned to the dealership that we have been going to for the past several years. Always dependable, knowledgeable emplo More

by dcandAnne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iham Rahman, Luis Martinez
May 07, 2019 -

Tony Graham Toyota responded

Hello, Thank you so much for your review. We are honored to be the dealership you chose for your car purchase. Congratulations on your new vehicle. Sincerely Thomas O'Keefe General Sales Manager Tony Graham Toyota 613.225.1212 X 713 tokeefe@tonygraham.com

April 25, 2019

Too busy Other than Ian, the customer service is meh...too busy, too big, no real personal service, lines ups, waiting, waiting for shuttle, put on hold, still More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian helped me but was not assigned to my truck-only person who made eye contact
May 06, 2019 -

Tony Graham Toyota responded

Hello Shannon, I am sorry to hear that we did not meet your expectations. You are correct that it is very busy,and this unfortunately causes delays this time of year. We are adding 2 more shuttles to our lineup bringing it to 4 to better deal with the increased volume as well as more service staff. I do appreciate the feedback, Thank You. Sam Gueli Service Manager Tony Graham Toyota (613) 225-1212 Ext 801 sgueli@tonygraham.com

April 12, 2019

Excellent Service as Usual! We recently had our wonderful 2015 Scion XB serviced along with a recall done and as usual the service team exceeded my expectations. From making the More

by Scion XB Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Van Den Hoe and Linda Taylor
Apr 15, 2019 -

Tony Graham Toyota responded

Hello Bill, Thank you for the great review. I am glad our team was able to make this a great experience for you. Thank you and we look forward to seeing you soon again Sam Gueli Service Manager Tony Graham Toyota 613-225-1212 ext. 801 sgueli@tonygraham.com

April 05, 2019

Purchase of a new car I have been dealing with this dealership for over 12 years and have always had great, efficient service. Friendly and helpful staff at all levels. More

by mselamou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val Bourov, Wesley White, Luis Martinez
Apr 29, 2019 -

Tony Graham Toyota responded

Hello, Thank you so much for the 5 star rating. I am glad you had a pleasant experience at Tony Graham Toyota and thank you for your trust in our service and products for 12 years. AJ Ibrahim Sales Manager Tony Graham Toyota 613-225-1212 ext #739 aibrahim@tonygraham.com

March 13, 2019

Exceptional car buying experience!!The best I have ever had. I recently had the pleasure of purchasing a vehicle from Tony Graham Toyota. My first Toyota. My "dream team" consisted of Pedro, Chris, Alex and Lui More

by Helen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro, Chris, Alex and Luis
Mar 18, 2019 -

Tony Graham Toyota responded

Hi Helen, Thank you so much for taking your time to write us a review. Congratulations on your new Toyota and a warm welcome to the Tony Graham Family. AJ Ibrahim Sales Manager Tony Graham Toyota 613-225-1212 ext #739 aibrahim@tonygraham.com

February 04, 2019

A very pleasant experience. We are repeat customers ... Being repeat customers pretty much says it all. We have been happy with the service for 4 years! Hong Fu and Luis were extra special! More

by HappyDriver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hong Fu Miller and Luis were amazing. Both very responsive, helpful, very pleasant, kind.sayin
Feb 05, 2019 -

Tony Graham Toyota responded

Hello Happy Driver, Thank you so much for your review. I am glad you had a pleasant experience at Tony Graham Toyota. Will pass on your compliments to Hong Fu and Luis. Congratulations on your Toyota and welcome to the Tony Graham family. AJ Ibrahim Sales Manager 613-225-1212 ext #739 aibrahim@tonygraham.com

January 30, 2019

Best experience buying a car so far in Canada ! Had to change car for a new lease, I thought of Toyota as it's known for its reliability. Tried another Toyota garage closer to my home, had an unplea More

by Sammy Krosoft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artur Malinin
Jan 30, 2019 -

Tony Graham Toyota responded

Hi Sammy, Thank you so much for your review. Congratulations on your Toyota Corolla and a very warm welcome to the Tony Graham Family. Sincerely AJ Ibrahim Sales Manager 613-225-1212 ext #739 aibrahim@tonygraham.com

Jan 30, 2019 -

Sammy Krosoft responded

Apologize for the misspelling for the best salesman ever : it is Artur Malinin. Thanks to Artur as well as the whole team !

Feb 01, 2019 -

Tony Graham Toyota responded

Thanks Sammy.

December 21, 2018

Great customer focused dealer From when we entered to test the car to arranging the purchase to car pick up was relaxed and not pressured. I felt at ease and able to make my mind More

by Geb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tan, Luis ,curtis
Dec 28, 2018 -

Tony Graham Toyota responded

Hello, Thank you so much for the 5 star rating. I am glad you had a pleasant experience at the dealership. Congratulations on your new Toyota and welcome to the Tony Graham Family. AJ Ibrahim Sales Manager 613-225-1212 ext #739 aibrahim@tonygraham.com

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