Capital Ford Winnipeg

Service department I purchase a new Ford F-150 3 years ago from Capitol Ford. I Had issues last year and recently. The same issue with electrical power drain. Both times I purchase a new Ford F-150 3 years ago from Capitol Ford. I Had issues last year and recently. The same issue with electrical power drain. Both times, the communication was terrible. They do not call to provide updates or get discuss work required for repairs. I called and left voice mails for Charlene who never calls back. I had to keep calling to find out they had not assessed the situation over 3 days. I asked to speak to the service manager about my concerns and was told he could not be found!!! In a day and with cell phone this does not make sense. I was told I would yet again get a call back within the hour. It is 3 hours later and no call from the manager or the service department. It is Friday and have no idea on the status of my vehicle. Terrible customer service. More

TRUST I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln becau I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln because they were closer. When I went to pay the bill, they told me they had done only the oil change and I would have to schedule another appointment for the bulb replacement because it would involve taking part of the front bumper apart. They gave me a written estimate for $150 labour plus the cost of the bulb. Since I didn't have my work schedule with me, I didn't make the appointment and promptly forgot about it (my wife drives the MKX more than I do). For the next oil change, my wife made an appointment at Capital Ford-Lincoln, so I asked her to find out about replacing the bulb there. Capital told her they could replace the bulb at the same time as the oil change and charged her $10 plus the cost of the bulb. That's not a typo- TEN DOLLARS instead of $150!! Would we go back to Mid-Town Ford for anything - NEVER! Kudos to Capital Ford-Lincoln- a dealership you can trust! More

Amazing crew I've been with you for 9 years! I have been dealing with Rej for 9 years - he is amazing and provide the best customer service and education about my vehicle I feel confident that my I have been dealing with Rej for 9 years - he is amazing and provide the best customer service and education about my vehicle I feel confident that my vehicle is getting the best service! More

Best price for a truck... Sabir is very professional and helpful. Peter is proficient with his job and very courteous. We were able to get the vehicle we need and want for a ve Sabir is very professional and helpful. Peter is proficient with his job and very courteous. We were able to get the vehicle we need and want for a very reasonable price. Mike was very easy to talk with. More

Lack of respect and communication. Took my vehicle in at 7:30 on a Wednesday morning and was initially informed it would be ready Thursday (the next day) to which I mentioned that even Took my vehicle in at 7:30 on a Wednesday morning and was initially informed it would be ready Thursday (the next day) to which I mentioned that even Friday would be okay but that I’d want to return to my family by the weekend. It stayed in for NINE days with next to no honest communication. I was lied to. Work wasn’t being done that I had asked for at the rate that I was told it would be. I felt no accountability on their behalf but heard many excuses. I was the one calling in to follow up when I felt they were running behind and the usual responses weren’t sympathetic but cold and even uncaring. No one bothered to offer a car until 6 days later. Cost was over what I was told it would be....I can go on and on but it’s just sad. More

Thanks for Capital Ford Winnipeg We just arrived this city, and we urgently need to have a car for my wife and daughter. Jack helped us a lot in picking a suitable car, gave us huge s We just arrived this city, and we urgently need to have a car for my wife and daughter. Jack helped us a lot in picking a suitable car, gave us huge support in purchasing and driving. He is the best sales I ever met. More

Satisfied! Couldn't be happier. Mark went above and beyond to find the right Lincoln for me. His patience is amazing, and is always quick to respond to any inqui Couldn't be happier. Mark went above and beyond to find the right Lincoln for me. His patience is amazing, and is always quick to respond to any inquiry. I recommend Mark for your next vehicle purchase for his knowledge and customer savvy. More

I walked out with a beautiful truck at a super price Great experience. I walked out with a beautiful truck at a super price. THIS is Capital Ford Lincoln's mission. The staff are very professional and ta Great experience. I walked out with a beautiful truck at a super price. THIS is Capital Ford Lincoln's mission. The staff are very professional and take time to answer all of your questions. Mark Elliot and his colleagues; Mark Li, Shane Mullally & Peter Spindler all deserve high praise for running such a good business. Happy trails!! More

Awesome I gave Mark a 5 star rating because he helped me get in my dream car in less than a week! Very welcoming and accomodating to my needs as i was coming I gave Mark a 5 star rating because he helped me get in my dream car in less than a week! Very welcoming and accomodating to my needs as i was coming from out of province but still felt quite at home :) This is more than a car to me and the sentimental value of it alone will carry with me for a life time. Mark made my dreams come true and thats 5/5 in my books any day! More