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Lexus of London

London, ON

4.9
3,577 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,577 reviews

January 26, 2019

Amazing experience, Natalie was very helpful. I gave this 5 star rating because I received the best deals when it came to purchasing my car. Moreover, the promises made by Natalie and her co-worke More

by Waseem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Kylie Ellis, Natalie Marsh
January 26, 2019

Had the best experience at Lexus of London! My experience in purchasing a vehicle from Lexus of London was absolutely amazing. Natalie offered perfect service and was very very kind. I cannot as More

by Azhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Kylie Ellis, Natalie Marsh
January 25, 2019

Very satisfactory service Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professiona More

by EKIM 25
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2019

Couldn't ask for better customer service. As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for More

by james
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Adam was extremely helpful., Allan Calvert
January 25, 2019

Sue Vincent purchase of lexus NX300 Everything went smoothly. Sue was knowledgeable about the vehicle. She explained everything about the vehicle clearly and came with us on a test drive More

by Sharon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
January 22, 2019

Prompt, friendly service. Highly recommended! The staff at Lexus of London always go the extra mile to take care of you! Romeo is always very knowledge about the vehicles he works on and is except More

by Zak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan (reception)
January 21, 2019

Lexus London Dealership. This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Henry Gao
January 19, 2019

2000 Problems From the first phone call to the last handshake I was treated with respect and professional courtesy . I was told the results of the diagnostics ,wh More

by graysteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
January 18, 2019

Lexus of London as always I was provided outstanding service. I cannot emphasize enough what a pleasure it is to be a customer of Lexus of London. Amazing! More

by lovelexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Zaid Joudah
January 18, 2019

Service Excellent service as always has been. Work completed explained very well. Have always enjoyed dealing with this Lexus dealership and hope to continue More

by ELR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert
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