427/QEW KIA

Purchased a new vehicle from the QEW 427 dealership this week. The salesperson we dealt with was ken Nguyen and my wife and I were very happy with his service. Experienced a minor hiccup when trying to pick week. The salesperson we dealt with was ken Nguyen and my wife and I were very happy with his service. Experienced a minor hiccup when trying to pick up the new vehicle but the dealership was fair and compensated me appropriately. Im just being honest but I may consider taking the vehicle to a different dealerships service department to have it serviced or to perform scheduled maintenance but Ken was fantastic throughout the entire experience and is highly recommended. More

Good Purchase / Terrible Service Bought a Stinger there last year. Through having it serviced now twice it's very apparent that they are clueless when it comes to dealing with the St Bought a Stinger there last year. Through having it serviced now twice it's very apparent that they are clueless when it comes to dealing with the Stinger and the difference in maintenance from a regular Kia. Complaints fall on deaf ears, and then the same mistakes happen again. I had no issues with the purchase, other than the extended warranty person not disclosing some of the coverage caps, but for service I'll definitely take my business elsewhere that is more reliable More

Just bought a used Kia Forte. Needed servicing. Right from booking our appointment with Riyaz, I felt confident bringing our Kia Forte for servicing at 427/QEW KIA. He was very friendly, listened t Right from booking our appointment with Riyaz, I felt confident bringing our Kia Forte for servicing at 427/QEW KIA. He was very friendly, listened to my concerns, and clearly explained what would be addressed at this service visit. Upon completion, Stephanie, and Riyaz reviewed with me the findings and the details of the work done. They encouraged me to bring forward any future questions or concerns at any time. I felt very confident as I drove away and the Forte has been performing very well. The courtesy and efficiency I experienced at 427/QEW Kia, has made it the service center for me. More

Highly Recommend Highly recommend this dealership for friendliness and efficiency right to handing over the keys to my lovely red Kia Soul. I dealt with Rocky - their Highly recommend this dealership for friendliness and efficiency right to handing over the keys to my lovely red Kia Soul. I dealt with Rocky - their #1 sales superstar and a super nice guy too. He does talk a lot but he's not a BSer which is a delight in the car business. Very helpful and friendly and ALWAYS kept me in the loop as to the status of my car delivery which I really appreciated! Well done Rocky, no wonder you're salesperson of the year! More

New vehicle buying review Just wanted to say a few words of appreciation to Needu, car salesman who helped us through this process from start to finish. His professional approa Just wanted to say a few words of appreciation to Needu, car salesman who helped us through this process from start to finish. His professional approach made all the difference. There was no buying pressure put on us at any point and answered all our questions in a courteous and timely manner. More

GREAT CARS!!! EXCELLENT CUSTOMER SERVICE!!! The saleman, Alvin Chang is the best saleman I have ever met. He is very frendly. The dealershi[p gave me a good deal. I am happy with my SORRENT E The saleman, Alvin Chang is the best saleman I have ever met. He is very frendly. The dealershi[p gave me a good deal. I am happy with my SORRENT EX 2019. Very good SUV. Thanks Alvin, Good Luck for your business and Family. More

Great Purchase Experience - My 2019 Forte! Being a 2nd-time purchaser of a new Kia Forte, I already knew a lot about what to expect from the 2019 model. So, my only questions concerned the man Being a 2nd-time purchaser of a new Kia Forte, I already knew a lot about what to expect from the 2019 model. So, my only questions concerned the many new features available. Needu answered all my questions and was professional, attentive, friendly and gracious throughout the entire sale process. And he readily accommodated my change in colour and my vehicle pick up time. Now that I've driven my new car a few days, I am increasingly impressed with the improved drivability of the 2019 Forte. I should also mention that with my previous purchase (from a different Kia dealership), I learned firsthand that Kia stands behind their vehicles and customer satisfaction 100%. So once again, I am confident and happy knowing I've made a very good purchase. Many thanks, Needu. More

Horrible The sales consultant Matthew Klepkais excellent but the manager Vinny Ngo is absolutely rude with no regard for customer service. I had the misfortune The sales consultant Matthew Klepkais excellent but the manager Vinny Ngo is absolutely rude with no regard for customer service. I had the misfortune of visiting them today on 17th Jan 2019 and I immediately regretted that. When I visited day before they told me interest rate is .99% on a demo Kia Sorento but they changed their offer today. That’s fine with me as it happens occasionally in business dealings. What really surprised me is his behaviour. He told me we are doing you a favour with the price and if you can’t afford it then please do not waste our time. He also said that his senior Mr. Sachdeva who is on vacation made the mistake with the price and he will make sure the price is corrected as soon as he’s back. I’m surprised the person like Mr. Sachdeva handling such a big dealership can make mistakes with price. I have no doubt it was only an excuse to be rude to us. I hope I never meet him again in my life as the experience was horrific. I suggest going to other dealership if you don’t want your dignity trashed. He’s the manager and he didn’t bothered to ask us to sit. He was sitting in his chair and kept on insulting us. I am deeply hurt and insulted as a human being. His behaviour is against Canadian Values, Morals and business ethics. I only have one message for them that you are not the only dealership of Kia Motors. Good luck with that attitude. More

Service Department A++ I needed to bring my vehicle in for service. They diagnosed the problem quickly and efficiently. The entire service department should be applauded for I needed to bring my vehicle in for service. They diagnosed the problem quickly and efficiently. The entire service department should be applauded for customer service. A special thanks to Riyaz for going above and beyond and making my experience easy and painless. John Metzger More

Buying new Forte2018 Needu is familiar with all car models and price.He is agile and quickly respond to my requests. He is attentive and detailed sale person. Keep up wi Needu is familiar with all car models and price.He is agile and quickly respond to my requests. He is attentive and detailed sale person. Keep up with good job.Needu Tony Bui More