Mega Automobile

We purchase our vehicle in 2018 and had many issues with it. Mega auto was fantastic dealing with us, they are professional, friendly and understanding. They went out of their way to help and accommodate us it. Mega auto was fantastic dealing with us, they are professional, friendly and understanding. They went out of their way to help and accommodate us. The customer service is above the norm, I will recommend them to anybody willing to listen. Thank you.👌 More

Merci à Méga pour l'excellent service lors de l'achat de ma nouvelle voiture. Un merci spécial à Tarek pour son grand dévouement, son professionnalisme et sa patience. Il a travailler fort pour moi et à tou ma nouvelle voiture. Un merci spécial à Tarek pour son grand dévouement, son professionnalisme et sa patience. Il a travailler fort pour moi et à toujours garder le contact. Très très apprécié. Merci aussi à Maxime qui connaît son métier, répond à toutes tes questions et toujours avec un sourire. Demandez pour Maxime lors de votre prochaine visite More

MEGA Liars - was communicating with dealership over several days booked a test drive - drove 45 minutes to dealership - when I arrived they advised they had sold vehicle a week prior even though they h several days booked a test drive - drove 45 minutes to dealership - when I arrived they advised they had sold vehicle a week prior even though they had confirmed less than a day prior it was still available - classic bait and switch to try and lure you in - never again!! More

Stay away I bought a car there in March 2019. All I can say is stay away. A\C was supposed to be fixed as this was part of the deal before buying the car. They I bought a car there in March 2019. All I can say is stay away. A\C was supposed to be fixed as this was part of the deal before buying the car. They promised to fix it. I brought the car back at least 5 times and they did quick fixes but did not fix the real problem as they knew it would cost too much. I was so frustrated that I ended up bringing it to my mechanic and had to pay $900 to have it repaired. They knew what was wrong but at times just filled up the freon and said it was working. Any mechanic would have known what the problem was but they chose to go cheap. Do not buy a car there. More

Promises unkept & unreturned phone calls Three years ago I bought my first car with Mega and it was a great experience. Unfortunately, this time around, I dealt with poor customer service and Three years ago I bought my first car with Mega and it was a great experience. Unfortunately, this time around, I dealt with poor customer service and with the staff promising things that never occurred. I was told in the following days to our visit, that we had been approved. We were to wait on validation which should take 1 day but here we are 6 days later again without news. On Friday, we were told we were told that we were approved again. Come Monday, we called only to ensure that the car would be ready before Wednesday due to a hospitalisation . They said that they wouldn't be no problem at all, no worry. We were high priority and that the car would be ready the following day. Here I sit today, going into the hospital, without any news from Mega. Throughout the process, messages were not returned, news were not given unless we called 3-4 times a day until they picked up the phone. Going on day 8 when my previous experience had only taken 3 days. For a company that had been great 3 years back, I am completely appalled at the lack of customer service. At the LEAST, they could of called to say there was delays and it would not be ready. Instead, it was unkept promises and entire carelessness about their customers. More

No delay, They kept their word See Dave when you go! No pressure sales guy and seemed pretty upfront and honest. I'm pleased with my Ford Escape so far! Thank you very much. See Dave when you go! No pressure sales guy and seemed pretty upfront and honest. I'm pleased with my Ford Escape so far! Thank you very much. More

Pas de deuxième clef J'ai acheté une Nissan Leaf et on m'a dit dit que j'aurais une deuxième clef programmable, qu'on ne l'avait pas trouvé lors de la prise de possession J'ai acheté une Nissan Leaf et on m'a dit dit que j'aurais une deuxième clef programmable, qu'on ne l'avait pas trouvé lors de la prise de possession de mon véhicule et de retourner quelques jours plus tard. Ils ne l'ont jamais retrouvé et n'ont pas donné suite à ma demande d'en faire une gratuitement malgré leurs promesses initiales. Ils n'ont pas de parole. More

The perfect Service I came into Mega In Gatineau from Kanata looking for a car. I met with Benz and was extremely impressed with his knowledge and his patience to find me I came into Mega In Gatineau from Kanata looking for a car. I met with Benz and was extremely impressed with his knowledge and his patience to find me the perfect fit for my needs and budget. He took his time to ensure I didn't feel any pressure and found me the car of my dreams: a fully loaded 2016 Audi A3 Quattro. More

Very pleasant This was my first time visiting this particular dealer. They had a used car listed that I was interested in. I met with one of their sales guys, Riad. This was my first time visiting this particular dealer. They had a used car listed that I was interested in. I met with one of their sales guys, Riad. He was extremely knowledgeable, friendly, patient, and helpful. Next time I'm in the market for a car, I will 100% be stopping here first and talking with Riad. HIGHLY RECOMMENDED!! More

Grenat management I had a wonderful experience at this dealership. I have been leasing and purchasing cars for over 2 decades and have dealt with many dealerships and c I had a wonderful experience at this dealership. I have been leasing and purchasing cars for over 2 decades and have dealt with many dealerships and car brands. The dealership is filled with friendly faces and the representative that assisted me (Benz) was so kind and knowledgeable. I highly recommend this dealership! More