ToyotaTown

Check Engine oxygen sensor repair first time at a dealership As my first time into a dealership for a repair with frusterations of having my car worked on elsewhere with little to show and lots of money spent Am As my first time into a dealership for a repair with frusterations of having my car worked on elsewhere with little to show and lots of money spent Amanda made my visit as painless as possible. Prior to my appointment she preordered parts needed for active recalls on my car. That step and initiative for customer care saved me another trip back. Thank you! Going to a dealership gave me anxiety with the notion of in going to be charged a lot. This didn't happen! Amanada made sure I knew all of my options for service along with other things that will be coming up in the future. I truly felt she had my best interests in mind and set forth in her actions. I can not thank Amanda enough for her great service while making me feel at ease. I will be back for all my future car needs. Relief to have somewhere you trust to take your car! Thanks again! More

Excellent work with the Japanese gentlemen As a company vehicle to be used by Japanese speaking members, Justin did an excellent job being prepared with his explanation of all the bells and whi As a company vehicle to be used by Japanese speaking members, Justin did an excellent job being prepared with his explanation of all the bells and whistles on the vehicle and offered to assist when he requires personalized Customer service in Japanese any time this gentleman requires assistance. Thank You Justin for taking the time to speak to them and making them feel Comfortable driving the new RAV4 More

Always a pleasure Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as prom Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as promised. Keep up the good work. More

A positive experience Gwen Jones was amazing. All our questions were answered & Gwen went above and beyond to make the purchase of our Camry a very positive experience! Gwen Jones was amazing. All our questions were answered & Gwen went above and beyond to make the purchase of our Camry a very positive experience! More

Emergency service Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight hours, including complimentary shuttle service. Todd (in Service) was professional, consistent with information and follow-through. Have been a customer of this dealership for over a decade; would highly recommend for sales and service. More

Highlander Purchase Our overall experience was excellent. Sylvia was extremely helpful with the decision to get our first Toyota. She was very knowledgeable of the vehi Our overall experience was excellent. Sylvia was extremely helpful with the decision to get our first Toyota. She was very knowledgeable of the vehicle and respectful of our questions and requests. Thanks! More

Regular Oil Change Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 min Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 minutes quicker than that. Jason was a pleasure to deal with, I'd be very happy if he were the person I dealt with on each visit. Tom More

Car purchase We test drove two vehicles, both were ready when we arrive at the dealership, we had made an appointment so no wait times for a sales person. Discusse We test drove two vehicles, both were ready when we arrive at the dealership, we had made an appointment so no wait times for a sales person. Discussed both vehicles with sales person who was knowledgeable about the products and features. We decided on a car, made an offer, arranged a pick up date, the transaction was seamless and pleasurable. Third purchase from this dealership, second purchase from Toyota Tim :-) More

Service Department My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my com My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my complete satisfaction. Service staff are friendly, accommodating, very knowledgeable and have always kept me informed throughout the service process as to necessary repairs and costs , More

Regular Service Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of s Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of switch. But overall regular service consistent and minor body repairs good. More