ToyotaTown

Great job!! Very helpful. assessed what I wanted when I arrived. Made additional suggestions. Updated me on the work as i waited. Reviewed the work with me when Very helpful. assessed what I wanted when I arrived. Made additional suggestions. Updated me on the work as i waited. Reviewed the work with me when completed. More

Thank you Firis sharif I want to thank Firis for the excellent service at Toyotatown today. He did his best to book a complete maintenance service and oil change for my Coro I want to thank Firis for the excellent service at Toyotatown today. He did his best to book a complete maintenance service and oil change for my Corolla 2013 . When I arrived he took his time to explain what extra services are needed for my car. He also booked a shuttle for me so I could get to my other appointments on time. I also want to thank the shuttle driver who was friendly and on time. One I arrived to pick up my car I was pleasantly surprised as my car was washed and parked closely to the entrance so I didn't need to walk in rain. Thanks Firis More

My car service Robert Dako was very helpful, He is very professional ,polite, respectful , friendly, very knowledgeable and has best customer service. I was many ti Robert Dako was very helpful, He is very professional ,polite, respectful , friendly, very knowledgeable and has best customer service. I was many times for service and helped me a lot . and recommend the Toyota town for my colleges . Even though I live in east of London . I don’t go to other Toyota location for service . Because I’m happy with this location . Keep Rob and you did an excellent job. 👍👍👍👌👌👌👌👍👍👍 More

Shawn is Awesome!!!! Was a very smooth transaction. Shawn is the best to deal with. This was our fourth purchase from this dealership. Shawn has been involved in the last Was a very smooth transaction. Shawn is the best to deal with. This was our fourth purchase from this dealership. Shawn has been involved in the last three. He is upfront, fair and at the end of the day if a deal dosen't happen and you end up walking away there are no hard feelings. He always does his best to enure you are treated fairly. More

Top customer service Toyotatown, specifically Geordie H, Andre D, John R, and Firis S. have always had my back. I come in there as a single Mom trying her best to provide Toyotatown, specifically Geordie H, Andre D, John R, and Firis S. have always had my back. I come in there as a single Mom trying her best to provide for my son. These guys never make me feel any less of a person that someone who was coming in to buy the top of the line. I live at the north end of the city but because of the top notch customer service I receive from these guys I will drive to the other end of the city as I know they have my back. Thank you so much for helping me and making me feel like I matter. God bless. More

So fast! Took my Tundra in for an oil change and Todd got me in and out in 30 minutes! Outstanding efficiency delivered with a smile. Also the lunch bar serves Took my Tundra in for an oil change and Todd got me in and out in 30 minutes! Outstanding efficiency delivered with a smile. Also the lunch bar serves an excellent tuna salad sandwich 😀 More

regular service & preventative maintenance Only 2nd time to this dealer since I moved to London. Amanda was courteous, helpful and went beyond to help resolve research into product information Only 2nd time to this dealer since I moved to London. Amanda was courteous, helpful and went beyond to help resolve research into product information. More

new tires, rims, headlight and wiper blades Rob had all my service needs organized and on hand for installation as planned. Service was great. I always appreciate quality service with attention Rob had all my service needs organized and on hand for installation as planned. Service was great. I always appreciate quality service with attention to a positive customer experience. More

New car purchase We had been looking for a new vehicle with a good review as we keep our vehicles for a very long time; We were greeted at Toyotatown by Gwen Jones, W We had been looking for a new vehicle with a good review as we keep our vehicles for a very long time; We were greeted at Toyotatown by Gwen Jones, We told her what we were looking for and she showed us the RAV4. She went over the vehicle from front to back. She explained everything under the hood, safety features, inside the vehicle and then we went for test drive. It was quite confusing with all the new technology but Gwen explained all of it and answered all of our questions and some we didn’t think to ask. We decided to purchase the RAV4 from the information we were given. Gwen provided different financial options and options we may choose such as rust proofing, etc. We then met with Nicole who Provided all the financial information and different options as well for the Vehicle. When we picked up our vehicle Gwen was there guiding us again through the vehicle setting up the phone, going over all the different features answering all questions again. She had all the paperwork together and completed when we got there. We enjoyed her upbeat professional personality, her extensive knowledge of the vehicles engine, performance, safety features, options, etc. More

Ruth Belbeck Shawn and the team at Toyota we’re professional, knowledgeable and helpful during my purchasing process. I was nervous buying a new car on my own, but Shawn and the team at Toyota we’re professional, knowledgeable and helpful during my purchasing process. I was nervous buying a new car on my own, but was quickly put at ease, as I was treated with respect and taken seriously with my questions and concerns. More