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Bannister Honda Service & Car Sales

Vernon, BC

4.7
2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

December 06, 2018

high pressure/no respect The man at the desk treated me like I didn’t know anything and didn’t want to take my choice for the work to be done. He said that the only indica More

by Lc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Moreira
Dec 17, 2018 -

Bannister Honda Service & Car Sales responded

I sincerely apologize for your experience with Andrew in our Service Department. Yes, both Andrew and Daniel are new and in training, but this is certainly not an excuse for the service which you received. I take great pride in our service, and ask that you contact me at your earliest convenience, so that we can review your visit, and take care of your concerns immediately. Steve Bullock- Service Manager (250) 545-0531

December 05, 2018

Excellent Customer Service Visiting from out of town for a hockey tournament and needed emergency repair of our Ridgeline. Daniel in customer service was outstanding. Found issu More

by Ron, Sue Fawn and Ryan Jull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
December 05, 2018

Fast, Courteous and Helpful Nothing more to say. Every thing was as expected and more. The staff actually exceeded my expectations. Would definitely recommend Bannister Honda f More

by mtbulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Moreira
December 04, 2018

Excellent service The service advisor I dealt with is named Daniel Soong. He definitely has a servants heart and cares for his customers. Dealing with him I felt he re More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Soong
Dec 04, 2018 -

Bannister Honda Service & Car Sales responded

Thank you Bob for taking time to review your service experience with us. If we can be of anymore assistance please let us know. Many safe and happy miles until we see you again.

December 04, 2018

Fast and easy Walked in off the street and was helped right away. Khoa was very nice to deal with and wasn’t pushy. The whole team was very friendly and helpful. Wo More

by Mcmillanfam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Roxane Seaton, Shae Smith, Khoa Vo
Dec 04, 2018 -

Bannister Honda Service & Car Sales responded

Welcome the Mcmillanfam5 to the Bannister Honda Family! Thank you for this review and for your business. It has been our pleasure to get to know you and look forward to seeing you all in the future. Many safe and happy miles.

December 04, 2018

Recall Brought my sons’s Vehicle in for a recall. Fast,efficient, friendly service. Nicely washed vehicle. I even received a gift. Thanks very much Danie More

by Liesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Soong
Dec 04, 2018 -

Bannister Honda Service & Car Sales responded

Thank you for this wonderful review. We truly appreciate your business and look forward to your next visit. Many safe miles for you and your son.

December 03, 2018

Satisfaction Guaranteed at this Dealership From start to finish, I was guided in my quest for a new vehicle by knowledegable and very professional sales staff. They listened carefully to what I More

by Scotgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Smith, Khoa Vo
Dec 04, 2018 -

Bannister Honda Service & Car Sales responded

Great choice Scotgirl. You chose one of the best designed vehicles for our Okanagan life styles. Thank you for your business. It has been a pleasure getting to know you. We look forward to your next visit with us. Enjoy your new ride.

December 01, 2018

Excellent customer care and service The customer service was exceptional and the whole team was very helpful and full of insight. Riley was great and I highly recommend seeing him to pur More

by Fresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Andrew Moreira, Rob Tannahill, Riley Preston
Dec 02, 2018 -

Bannister Honda Service & Car Sales responded

Thank you Fresh for your business and this review. You are now apart of our Honda Family. We will be here if and when you may need us in the future. Many safe and happy miles.

November 22, 2018

Recall Walked in, greeted right away, great assistance in all depts., shuttle to mall and back, no charge!! Awesome in all areas!! Treated like a person!! More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We didn't get any names; just very friendly, pleasant service in all depts., Service was all in training, awesome!!! Treated like a person!!!
Nov 22, 2018 -

Bannister Honda Service & Car Sales responded

Thank you Service for this great review. We truly appreciate your kind words. If we can be of any further assistance please let us know. Safe travels.

November 19, 2018

Repeat customer I purchased a Honda CR-V from Bannister Honda in April 2018. My vehicle was involved in an accident and written off. Due to the quick and detailed r More

by Watergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Loehndorf, Don Hodgin, Scott Shirley, Shae Smith
Nov 19, 2018 -

Bannister Honda Service & Car Sales responded

Hi Watergirl. Thank u for this wonderful review about your purchase experience at our dealership. Your CR-V will keep you safe and stylish out there on the road. We look forward to seeing you in the future. Safe and happy travels.

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