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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,617 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,617 reviews
December 06, 2018
Communication is key for any dealers success I am updating this review from a 1 star to a 4 star. Let me lay out how I feel things went with 2 recent service experiences at Grande Prairie Chrysle I am updating this review from a 1 star to a 4 star. Let me lay out how I feel things went with 2 recent service experiences at Grande Prairie Chrysler. I brought in my 2015 Ram 1500 for a service issue that was warranty covered, but the service department couldn't find my Gold plan extended warranty on my truck and told me I would have to pay. after I called the sales person that sold me the truck and was re-assured that I did have warranty, I went back and they agreed that they must have put the information in wrong and that the part was covered. The second time, a week later, I brought in my husbands 2016 Ram 3500 for a power window issue. Again I was told that warranty was out, as it had 63000kms on it, but this vehicle also had an extended warranty on it. Since my last experience I felt I was being charged for something I didn't have to pay for, you can imagine my apprehension after the week before ordeal. I was frustrated and contacted my sales consultant on the matter and was informed that Chrysler would ultimately make the call on what is covered or not, but assured that I had an extended warranty on this truck as well. To my disappointment, Chrysler warranty did not cover the part that needing replacing, but Grande Prairie Chrysler did the repair of $78ish without charging me. That I am thankful for. What I was disappointed in was the communication and what transpired after that. I received a call from Brent Bohnen and it did NOT go well, it started out as an attack. I was told I should service my vehicle where I purchased it, over 1000kms away! I only purchase vehicles there to support my family, but I live here and service my vehicles well to maintain factory warranty. It wasn't until a few days after I left my original review did I receive a call from Wes Kaban, who took the time to listen to my concerns and apologize for the experience I had. Wes should train the rest of his staff on how to treat clients, as I feel he is the only one that truly cared how his business was operating. His phone call and how he handled the situation is why this review is being changed from a 1 star to a 4 star. His staff needs to take pointers from him on how to properly handle clients. More
by Shonie
Employees Worked With
Helpful December 05, 2018
Amazing experience I had a great experience while buying a car.Jordan was very knoledgeble and an awesome salesman. Made me feel very comfterable about buying my first c I had a great experience while buying a car.Jordan was very knoledgeble and an awesome salesman. Made me feel very comfterable about buying my first car. Made me feel like family. Would defently recomend jordan to anyone looking to buy. More
by Rian33
Employees Worked With
November 29, 2018
Awesome service Love dealing with GP Chrysler. The service is always amazing. David and Jordan are excellent to deal with and would recommend them to anyone, I won’t Love dealing with GP Chrysler. The service is always amazing. David and Jordan are excellent to deal with and would recommend them to anyone, I won’t go anywhere else! More
by Saltwatercowgirl
November 29, 2018
Completely Satisfied Booked an appointment with Heather We sat down went over what I really wanted and needed, Bluetooth, command start, towing to name a few items. They Booked an appointment with Heather We sat down went over what I really wanted and needed, Bluetooth, command start, towing to name a few items. They checked around what was on the lot that met my requests. And viola I drove home in my new truck. Thanks Heather for the great truck Thanks to Paul for making the paperwork a breeze And thanks to the others in the back I didn’t meet one on one. More
by LAWRENCE
November 29, 2018
Great experience Got a great deal on a vehicle, the salesman was very helpful and friendly which was what I needed, I'm so happy with the service and would recommend t Got a great deal on a vehicle, the salesman was very helpful and friendly which was what I needed, I'm so happy with the service and would recommend to anyone More
by Cargirl
November 20, 2018
Tony in the service department is hands down the best aroung I am a fleet coordinator for a oil and gas company, we have dodge, chevy, gm and fords in our large fleet. Hands down Tony at GP Chrysler is the best I am a fleet coordinator for a oil and gas company, we have dodge, chevy, gm and fords in our large fleet. Hands down Tony at GP Chrysler is the best out of all the service advisers I deal with on an almost daily basis. You are not going to find someone who goes above and beyond with customer service then Tony. Sales team are also just awesome, from the no pressure to the vast knowledge and getting me just what I want. Recommend them to anyone More
by MKB1229
November 20, 2018
Amazing! Nothing but wonderful people at this dealership. Dale made car shopping a lot less stressful than I thought it would be, him and Dustin found me the b Nothing but wonderful people at this dealership. Dale made car shopping a lot less stressful than I thought it would be, him and Dustin found me the best possible vehicle for me and Paul was super informative with the financing process and made sure my payments were exactly what I budgeted. 100% would recommend these guys to anyone. More
by Steph789
November 19, 2018
You rock! Jordan is one of the best sales people i have ever had to deal with. Very knowledgable and helpful. Made the sale very smooth and unstressful! Jordan is one of the best sales people i have ever had to deal with. Very knowledgable and helpful. Made the sale very smooth and unstressful! More
by JanetJaschke
November 17, 2018
Excellent buying experience again! Courteous and professional service from our salesperson, Ryan Sawchuk, sales manager, Brett Lauder, and the finance person, Alli Hindman. No need to Courteous and professional service from our salesperson, Ryan Sawchuk, sales manager, Brett Lauder, and the finance person, Alli Hindman. No need to travel/shop anywhere else - they always have/get what we want and make it happen! Thanks for another great buying experience! More
by The Merediths
November 16, 2018
Customer Information Justice helped me try and find the right vehicle I wanted, due to my credit not being very well I did not leave with a vehicle but he was very informa Justice helped me try and find the right vehicle I wanted, due to my credit not being very well I did not leave with a vehicle but he was very informative with my options for when my credit is better. I was very pleased with his patience and willingness to sell me a vehicle. More
by st.stjames
Employees Worked With
Justice Browatzke
