Northgate Chevrolet Buick GMC Ltd

Bad customer service Brought my G8 GT in because the drivers front tire on the inside was wearing significantly faster than the rest of the tire, I also brought a new tire Brought my G8 GT in because the drivers front tire on the inside was wearing significantly faster than the rest of the tire, I also brought a new tire in the trunk to be used to replace the worn one. The print out showed that the car was within factory spec before any adjustments were made but yet it's trashing the drivers front tire. Minor adjustment were made but I'm not sure this will help as I'm sure GM doesn't quote alignment specs that cause bad tire wear which the car was within. I was quoted the wrong price for the alignment and the tire was not mounted as requested until late in the day so they had my car for the whole day. My old tire was not put in the trunk like I asked even though i asked my service adviser a second time before leaving and no print out was given when I paid my inflated bill. I had to make a second trip wasting my time to pick up the paper and my tire. This is the second time I've been refused warranty work at Northgate on 1 of my Chevys the service manager suggested a 50 50 split even though the car was still within the 3 year bumper to bumper. I own 4 Pontiac, 3 Chevrolet a Caddy a Toyota and a Mitsubishi none pull to the right like my G8 that has less than 59000km on it. It's no wonder most people do not go to the dealership once the warranty expires, you can get better service and much greater value at a place like Canadian Tire, Fountain basically anywhere else. This service center doesn't instill confidence in their ability to properly fix your GM vehicle, quote the price your expected to pay at the till or follow a simple request to return personal property or have staff on hand that know their products ie quoting the 2 wheel alignment price on a car that needs a 4 wheel alignment. Not impressed at all. More

Great Customer Service My experience at Northgate was great. I was given all of the information I needed to make the right decision on my truck. I wasn’t pushed into buying My experience at Northgate was great. I was given all of the information I needed to make the right decision on my truck. I wasn’t pushed into buying something I didn’t want. Great overall experience. More

Exceptional service Tony is first class, Easy to deal with and professional. Highly recommend him and the dealership for your sales, service , and parts needs. Will d Tony is first class, Easy to deal with and professional. Highly recommend him and the dealership for your sales, service , and parts needs. Will definitely be referring my friends and family to Northgate and Tony More

Tony Dipietro Tony is a great salesman. Very knowledgeable, friendly and made my vehicle purchasing experience very enjoyable. I highly recommend anybody go to see Tony is a great salesman. Very knowledgeable, friendly and made my vehicle purchasing experience very enjoyable. I highly recommend anybody go to see Tony for their next vehicle. Great dealership. 5 Star service. More

Simplicity and Knowledgeable Tony and his team we’re very friendly and welcoming, we went through countless different deals with different trucks. Everytime I changed my mind they Tony and his team we’re very friendly and welcoming, we went through countless different deals with different trucks. Everytime I changed my mind they we patient and gave me the answers I needed quickly and precisely! Would recommend 10/10! More

Amazing One of the best expierences ever, and I'm a first time car buyer! They worked with how much I could afford and got me into a car the same day! Amazing One of the best expierences ever, and I'm a first time car buyer! They worked with how much I could afford and got me into a car the same day! Amazing people and friendly service. More

overall 10/10 professional & easy to deal with I had a very easy experience trading up my car... naz contacted me and put in the work to get into a new vehicle. Shawn was easy to work with and got I had a very easy experience trading up my car... naz contacted me and put in the work to get into a new vehicle. Shawn was easy to work with and got me best deal possible. Very much appreciated for a single young adult :) thanks so much guys, loving my 2018 cruz! More

Great experience! tony was super helpful and accommodating from start to finish! he went above and beyond to ensure everything went smoothly. Thanks for everything tony tony was super helpful and accommodating from start to finish! he went above and beyond to ensure everything went smoothly. Thanks for everything tony, I love my trax! More

Great dealership to work with. This is the second vehicle I’ve brought from Bob, and will continue doing business with this dealership in the future. I would recommend to work with. This is the second vehicle I’ve brought from Bob, and will continue doing business with this dealership in the future. I would recommend any one to go and check out this exceptional dealership. More

Purchase of new GMC Sierra 1500 Knowledgeable, professional and friendly service. Super helpful walking through every step carefully and explaining everything thoroughly. Tony Dipiet Knowledgeable, professional and friendly service. Super helpful walking through every step carefully and explaining everything thoroughly. Tony Dipietro was great to deal with Thank you More