Derrick Dodge

Great service Working with Kyle was great, I felt no pressure from first looking at the vehicle to the closing of the deal. I Would highly recommend seeing Kyle for Working with Kyle was great, I felt no pressure from first looking at the vehicle to the closing of the deal. I Would highly recommend seeing Kyle for any vehicle needs. More

Working with Kyle I bought my Jeep Grand Cherokee from Kyle Mingo. Working with Kyle was so easy. Living in Calgary, he was friendly, easy to deal with and I never felt I bought my Jeep Grand Cherokee from Kyle Mingo. Working with Kyle was so easy. Living in Calgary, he was friendly, easy to deal with and I never felt pressured to make quick decisions. I would definitely buy from Kyle again in the future. Thanks Kyle, you made my buying experience an easy one! More

Great bunch to deal with I recently bought a truck from Kyle and we treated 1st class by him and the team. The deal was right and the experience was great. I would recommend t I recently bought a truck from Kyle and we treated 1st class by him and the team. The deal was right and the experience was great. I would recommend them to anyone. More

Return customer experience Bought 2 vehicles from here In the past. And brought on 4 new customers. Had a great experience each time. Now it looks like he entire used departme Bought 2 vehicles from here In the past. And brought on 4 new customers. Had a great experience each time. Now it looks like he entire used department is nee staff. Wanted to do a trade in. So I got rough estimate over phone. And was gold there was a few options that would meet my expectations. Wanted go talk first on phone as to not waste time on either end which I expressed. So I go in to see. And of course,time is wasted. I sit in the chair while they try to find the vehicles they said would work. Apparently all the keys are with other workers, not salespeople but other staff who dont answer there phones. And in the end they say sorry for wasting my time. I didn't get to see a single thing. And the sales manager, well he likes to talk to customers by starting out tbe windows. Felt like I didnt matter. In my opinion this place has gone downhill since the 6 times I went in there. More

Friendly Daniel was great to work with he was very friendly, funny and great with my kids. He found me the exact vehicle I was looking for for a great price. H Daniel was great to work with he was very friendly, funny and great with my kids. He found me the exact vehicle I was looking for for a great price. He wasn't pushy and was very interested in what we wanted and made the experience a great one for me and my family! More

Shattered sunroof 2 weeks after warranty The sunroof in my 2016 Jeep Cherokee Trail Rated completely shattered while I was at a red light on a day that was 5 degrees and sunny. Nothing hit th The sunroof in my 2016 Jeep Cherokee Trail Rated completely shattered while I was at a red light on a day that was 5 degrees and sunny. Nothing hit the car from around it or above it. I have heard of this happening in other vehicles and it is said to be a manufacturer defect in the glass. I hoped Derrick Dodge would take the initiative of good service and cover the cost of $800 to replace it since it was only 2 weeks after warranty ran out. I have bought 5 vehicles from this dealership in the past 8 years. I trade mine in every two years and most of my family has also bought from here based on my recommendation. My next car, being purchased in January 2019, will not be bought from this dealership as they do not value loyal customers. I tried to open the sunroof on a sunny day 2 months after the replacement that I ended up paying for. It would not open. It had grinding sounds and squeals. It would not vent up or do anything. I have taken it back to Derrick Dodge to be told the rails are bent and it will be $1300 to replace!! I haven't opened the roof since it was replaced (my mistake), and they are saying it is now my cost to replace. I just assumed they fixed it properly and did not feel the need to open it on a snowy day. Obviously something happened during the replacement install as I cannot believe driving around for 2 months with a closed sunroof would bend the rails on its own. The sunroof opened and closed perfectly before it shattered. I was offered the labor charge to be covered on something that I believe is their fault. This is not acceptable for a loyal customer that has given them thousands of dollars in business. I would not recommend this dealership as they do not value their customers. They blame the customer or the "vehicle" and it is my problem to pay to get it fixed. Sorry Derrick Dodge but you have lost this customer and all the ones I have previously recommended to you. More

Excellent service Very knowledgeable about the vehicle that were on the lot and had a list of all the vehicles that were in our price ranges very helpfully when it came Very knowledgeable about the vehicle that were on the lot and had a list of all the vehicles that were in our price ranges very helpfully when it came time to decided which vehicle was the best value More

Amazing experience. It's my first experience at Derrick Dodge dealerships and I can honestly say that my experience was amazing. Iana Echert she's the best saleswoman I It's my first experience at Derrick Dodge dealerships and I can honestly say that my experience was amazing. Iana Echert she's the best saleswoman I have dealt with. She was friendly, helpful, listened to what I needed and treated me like a friend not a customer. She explained everything step by step and she ensured I understood everything about my current deal and even my previous one. She pointed out things for me to watch out for in the future as well. She got me a unbelievable deal, exceptional rate which I would never think would have been possible. If you need a vehicle there is no better place to go. More

sales and service my experience dealing with Garett was great when I purchased my new ram 2019 1500 and I would recommend anyone needing a vehicle new or used to go and my experience dealing with Garett was great when I purchased my new ram 2019 1500 and I would recommend anyone needing a vehicle new or used to go and speak with their new sales man Dave Kent which I just met the other day who went above and beyond to help me with a few minor issues with accessories for my new truck and ensuring that I was satisfied with my new truck thank you very much Pat leclair More

Excellent Experience! Recently traded up to a 2018 Pacifica and had the pleasure of having Kurtis as our salesman. Kurtis right away made us comfortable and at ease. Not e Recently traded up to a 2018 Pacifica and had the pleasure of having Kurtis as our salesman. Kurtis right away made us comfortable and at ease. Not easy to do with 2 small kids in a dealership. He took the time to listen to our wants in needs throughout the visit. No pressure, no up selling, just honest and helpful. Working patiently to find answers to any questions we had. We normally dread having a dealership experience, but Kurtis made this our best experience ever buying a vehicle and will definitely recommend him to friends and family, as well as return in the future to buy from him. More