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Pfaff BMW

Mississauga, ON

Overview
Reviews
4.7
160 Reviews
Call Dealership (888) 773-9293
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4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 160 reviews

April 17, 2024

BMW dealership is very friendly however, they are dedicated to serve customers to the highest extent More

by dino.rambarrat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN
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Apr 17, 2024 -

Pfaff BMW responded

Thank you for sharing your experience, Dino! It's great to hear that you found the BMW dealership at Pfaff BMW to be friendly and dedicated to serving customers to the highest extent. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

Helpful
April 09, 2024

Dealership is well organized. JIn was my service advisor and was fantastic. Car was reaady on time as promised More

by pc.marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
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Apr 10, 2024 -

Pfaff BMW responded

Marshall, thank you for your review! We're thrilled to hear that you found our dealership well-organized and that Jin provided you with fantastic service. Delivering on promises, like having your car ready on time, is something we take pride in. We'll be sure to pass along your kind words to Jin. We appreciate your business and look forward to your next visit!

Helpful
April 01, 2024

Professional sale staff, very friendly and knowledgeable, stress-free to talk to Sylejman Zogjani. After-sale service is great. appreciated for the complementary loaner car. More

by pw
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sylejman Zogjani
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Apr 02, 2024 -

Pfaff BMW responded

We're glad to know you had a stress-free experience with our team at Pfaff BMW. It's great that Sylejman and the rest of our staff were able to assist you effectively! We hope you'll continue enjoying your vehicle, and remember we're here for any future needs.

Helpful
March 26, 2024

Great customer service and very efficient. Waiting area was very clean and the coffee was good More

by Maria.Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Azurin
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Mar 27, 2024 -

Pfaff BMW responded

Thank you, Maria, for your positive feedback! We're delighted to hear that you had a great experience with our customer service at Pfaff BMW. Providing efficient and attentive service is our goal, and we're glad that you found our waiting area clean and enjoyed the coffee. We appreciate your business and look forward to serving you again!

Helpful
March 21, 2024

Very happy they went above and beyond. Will definitely go back for my next service. And Jin was amazing. More

by X2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
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Mar 22, 2024 -

Pfaff BMW responded

We're delighted to know that you had a great experience with us at Pfaff BMW, and we appreciate your kind words about Jin! We look forward to seeing you again for your next service.

Helpful
March 20, 2024

Pfaff BMW are professional and knowledgeable. They make you feel comfortable and answer all your questions More

by Fitchick25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit
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Mar 22, 2024 -

Pfaff BMW responded

We're glad to know you felt comfortable and well-informed during your visit at Pfaff BMW. We always aim to provide top-notch service, so it's great hearing that we hit the mark with you! Until next time, we wish you safe travels.

Helpful
March 19, 2024

Amazing service friendly staff and victoria the service rep is why I go to pfaff More

by Mark.russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria and Dylon
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Mar 20, 2024 -

Pfaff BMW responded

We appreciate your feedback, Mark! We're delighted to hear that you had an amazing service experience at Pfaff BMW. It's fantastic to know that our staff, especially Victoria, provided you with friendly and exceptional service. We truly appreciate your loyalty and look forward to serving you again in the future.

Helpful
March 15, 2024

Great and timely service. Since the car took a little longer than expected i was provided with a complementary loaner. All around very positive experience More

by Omar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
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Mar 18, 2024 -

Pfaff BMW responded

Omar, we're glad to know you had a positive experience at Pfaff BMW and appreciated the loaner car. Thanks for your patience and understanding! We hope to see you again soon!

Helpful
March 13, 2024

amazing sales and service staff they have been part of the family for over 20 years always a stress-free experience More

by sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
serge, chris and phil
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Mar 14, 2024 -

Pfaff BMW responded

Sergio, we're so glad to have been part of your family's journey for over 20 years at Pfaff BMW. Thanks for trusting us with your automotive needs and here's to many more stress-free experiences!

Helpful
March 12, 2024

Clean place and good selection of cars. Good location. Sales and service guys are easy to talk to More

by alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Battaglia
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Mar 13, 2024 -

Pfaff BMW responded

We appreciate your positive feedback! It's fantastic to hear that you found Pfaff BMW to be a clean place with a good selection of cars. We're glad to know that both the sales and service teams were easy to talk to. If you ever have more to share or if there's anything specific you'd like to highlight, feel free to let us know. Thank you for choosing Pfaff BMW, and we wish you many enjoyable miles ahead!

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