Go Langley Subaru

Go Langley Subaru responded

Thank you for taking the time to write your review, we are truly sorry we were unable to provide you with a courtesy car during your recent visit. We understand your frustration. In the future when you call in to book your service appointment, just let our Service Coordinator know you would like one and we can pre-book a courtesy car at the same time! Hope this helps. It is wonderful to hear that the service maintenance work completed here is flawless. We value your business and look forward to serving you again soon. Have a great day.

Go Langley Subaru responded

Thank you for taking the time to share your honest feedback with us as it allows us to improve. We apologize if we were unable to provide you with a courtesy car during your recent visits, Walnut12. In the future when you call in to book your service appointment, please inform our Service Coordinator you require a loaner and we can match your appointment to when a courtesy car is available. Hope this will helps. We truly appreciate your business and look forward to serving you again soon. Have a nice day.

Go Langley Subaru responded

Thank you so much for sharing your experience with us, Sam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!! Congratulations on your new Subaru! Our Wolfe Subaru Langley Sales Team will be thrilled to hear your feedback about how happy you were with your purchase and with the outstanding customer service they provided you. We value your business and we look forward to serving you for many years to come!

Go Langley Subaru responded

On behalf us all of us at Wolfe Subaru Langley, we would like to thank you for sharing this “shining review” about our dealership! We are thrilled that you enjoy your visits with our Subaru Langley Service Department and that it is always a sunny experience. We will be sure to share your thoughtful review with them. Thank you for choosing our dealership for all of your automotive needs and we look forward to serving you again soon, Alannah! See you then.

Go Langley Subaru responded

Thank you for taking the time to share your comments and feelings about your recent interaction with our Wolfe Subaru Langley Service Department. We strive for customer experiences like yours and could not be more pleased to hear you were well taken care of. It’s also great to know that it’s an experience you would recommend to friends and family as well. We couldn’t ask for a better compliment! We truly appreciate your business and hope to work with you for years to come. See you next time.

Go Langley Subaru responded

Thank you so much for the five star rating and for taking the time to share your feedback with us. We couldn’t be happier to hear that our Wolfe Subaru Langley Service Team made your first vehicle maintenance experience such a positive one. So glad you that you enjoyed our convenient courtesy shuttle and complimentary car wash with every service! We value your business and hope to have the opportunity to serve you for many years to come, Tanya. See you next time.

Go Langley Subaru responded

Thank you for taking the time to share your comments and feelings about your recent experience at our dealership, NG. We concur, our Sales and Leasing Consultant, Stelios has tremendous knowledge about our Subaru brand. He is an asset to our team. A huge congratulations on your sixth Subaru!!! We get it! Once you come to appreciate the stellar build quality, the impressive fuel efficiency and the genuine pleasure of being behind the wheel of a Subaru, you will never want to drive anything else. On behalf of our Wolfe Subaru Langley team, we thank you for your loyalty and allowing us to earn your business! We hope you enjoy every single mile on your Subaru Adventures!

Go Langley Subaru responded

Thank you for your business, the five star review and for taking the time to share your feedback, Cindy! Our team of professionals is dedicated to providing you and everyone else who visits Wolfe Subaru Langley with only the best there is to offer. We couldn’t be happier to hear that Sales Consultant, Leah Lueneberg and our entire Sales Team made your car buying experience such a positive one. Congratulations on your new Subaru and yes, our Service Team is just as professional and helpful as our Sales Team! We hope you enjoy your new Subaru and we look forward to serving you for many years to come.

Go Langley Subaru responded

We welcome you to the Wolfe Auto Group Family and congratulations on your new Subaru Forester, Loraymeg! We strive for customer experiences like this, and could not be more pleased to read your review. We truly appreciate your business and hope to work with you for many more years to come. Please do not hesitate to let us know if we can assist you with anything else. We will make sure that our Sales and Leasing Consultant, Tristan knows how thrilled you were with his customer service skills. Our client’s comfort during the vehicle purchasing process is our priority. So happy that you experienced that first-hand. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Forester!

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us. We couldn’t be happier that our Sales and Leasing Consultant, Tristan Quiring and our Financial Services Manager, Claudine Russell both provided you with a great car buying experience, with their friendly and knowledgeable customer service skills. We are lucky to have them on our Wolfe Subaru Langley Sales Team. Both are true assets to our dealership. Recommending us to others is one of the best compliments we could ask for. Thank you for your kind words and congratulations on your brand new Subaru Forester! We wish you many safe travels and look forward to serving you again when you come in for your regular maintenance. Have a great day, judyb.