Capilano Audi

Excellent sales experience- Aaron was awesome Overall I was very happy. Aaron our sales person was great-helpful, knowledgeable, professional and friendly. I would give him a 5/5. We were treated Overall I was very happy. Aaron our sales person was great-helpful, knowledgeable, professional and friendly. I would give him a 5/5. We were treated as serious buyers even though we showed up in our jeans and t-shirts. I like that. Although I liked all the individuals that provided services, I did receive some miss-information in the finance department that would have been detrimental to me had I not done my own research. This is the reason for four stars instead of five for customer service. I would come back to this dealership but I would also do some homework regarding financing products. More

Very professional, answered all my questions! Came over from Victoria on a very short visit to check out a new car that I saw on line. Talked to the James on the phone, I was very direct with my q Came over from Victoria on a very short visit to check out a new car that I saw on line. Talked to the James on the phone, I was very direct with my questions and he was very forthright and answered all my questions and gave me a price I was happy with. Came the next day and Tim Cheung helped me with the car I was interested in, as it was James day off. Tim was very professional and I sincerely felt that I was not given the sales pitch. No pressure just the facts and very courteous and polite. I bought the car and was back in Victoria by the end of the day. I felt very happy with the service I received, especially as it was so short notice and not planned. More

Excellent Service Service was excellent. Dealt with Richard at the Service Department and all the work was done perfectly and on time. I am also happy that i was prov Service was excellent. Dealt with Richard at the Service Department and all the work was done perfectly and on time. I am also happy that i was provided with an Audi courtesy car. Thank you! More

Always done one hundred percent Service was amazing . Dan help me out with everything work was done on time . Very happy good job looking forward to the next time to do my service. Service was amazing . Dan help me out with everything work was done on time . Very happy good job looking forward to the next time to do my service. More

Best Car Experiance Ever Back to see Tim Cheung for a new car. Always a pleasure dealing with the crew at Capilano Audi. Andrew and Mathew are awesome. See you in 4 years. Th Back to see Tim Cheung for a new car. Always a pleasure dealing with the crew at Capilano Audi. Andrew and Mathew are awesome. See you in 4 years. Thank again. More

Wonderful!! Richard and Dan in Service are always great! Nick also did a follow-up call to see if I was happy with my car and answered my questions about the new Richard and Dan in Service are always great! Nick also did a follow-up call to see if I was happy with my car and answered my questions about the new e-tron Q5. More

Thanks for everything! The service was amazing. James Rincon is a great addition to the team at the dealership. His knowledge of the Audi brand eased me into my decision of The service was amazing. James Rincon is a great addition to the team at the dealership. His knowledge of the Audi brand eased me into my decision of purchasing my vehicle. Thanks again from a proud new Audi owner. I will be returning for sure! More

Very Responsive to my needs and requirments Salesman, James Rincon was polite, knew the product very well and was responsive to specific needs I had. Assistant Service Manager (Dan Gyra) put Salesman, James Rincon was polite, knew the product very well and was responsive to specific needs I had. Assistant Service Manager (Dan Gyra) put together tire wheel combinations that involved credit for factory installed tires and substitute winter tires. He was also very responsive in putting together tire wheel packages for summer tires. Easy to work with - we were on the same page. More

Outstanding customer service! My car needed a new battery and as always, Dan looked after me. No appointment and he got it replaced quickly while I waited at a great price. My car needed a new battery and as always, Dan looked after me. No appointment and he got it replaced quickly while I waited at a great price. More

Great service and friendly people Great service and friendly people. My service was done quickly and on time. Great service and friendly people. My service was done quickly and on time Great service and friendly people. My service was done quickly and on time. Great service and friendly people. My service was done quickly and on time. More