AutoValue Hyundai Niagara Falls

A very positive experience and highly recommended! My husband and I are very pleased with our recent purchase of a Hyundai. We were initially unsure of the type of vehicle we wanted. David, the salespe My husband and I are very pleased with our recent purchase of a Hyundai. We were initially unsure of the type of vehicle we wanted. David, the salesperson, was patient, knowledgeable and very helpful. We are happy with the choice we made, and love our new Tucson! Everyone that we came in contact with at the dealership from the salesperson, sales manager and financial manager were all very friendly and helpful. They were all very professional, answered all our questions and all went above and beyond to make our experience a positive one. They took care of all the details and made it easy for us. David introduced us to the service department and we already have our appointment set up for our first oil change. We would highly recommend this dealership to family and friends and would rate our experience a ten out of ten. More

Always helpful & professional Every time I bring my car in the ladies at the service desk are super helpful, attentive, professional & all around amazing! I deal with Tina everytim Every time I bring my car in the ladies at the service desk are super helpful, attentive, professional & all around amazing! I deal with Tina everytime & she makes it as easy, painless & quick as possible. Making sure everyone knows theres wifi, coffee & water while waiting. I wouldn't take my Hyundai anywhere else! More

Superlative Service Once again, Autovalue delivers outstanding service. Tina Kennedy has been friendly, knowledgeable, efficient, and helpful in coordinating service appo Once again, Autovalue delivers outstanding service. Tina Kennedy has been friendly, knowledgeable, efficient, and helpful in coordinating service appointments for my Hyundais. For me, these are worry-free experiences. I have confidence that the required service will be perfomed to a high standard. And the cars always run "happier". Keep up the great work More

Lovin the new ride Everyone did a great job to get me into driving my new 2019 Velocter. VERY quick transition from old to new. I had David for my sales and he knew ever Everyone did a great job to get me into driving my new 2019 Velocter. VERY quick transition from old to new. I had David for my sales and he knew every question I asked. My only issue is that I had to ask for the refund of $100 that I put down on the car initially . If I wouldn't of said anything I wouldn't of got it back. Also they mentioned I was eligable for a $200 gas card that was on promotion the Sunday I came in but I did not receive it. But the overall experince was good More

Best staff Nicest and most attentive staff - i showed up out of the blue with a broken down car and they treated me like family, and went out of their way to do Nicest and most attentive staff - i showed up out of the blue with a broken down car and they treated me like family, and went out of their way to do their best. Ended up getting Hyundai to replace my entire engine at no cost, even though my car was no longer under warranty! More

Family Cars Erin was wonderful. She did a great job; very professional and helpful. We went to trade in 2 leased vehicles for new ones and she made it happen. Hi Erin was wonderful. She did a great job; very professional and helpful. We went to trade in 2 leased vehicles for new ones and she made it happen. High recommend her. More

Excellent Customer Service I recently purchased my second car from Autovalue and I can’t say enough about the customer service I received from Traie. I first brought my nana whe I recently purchased my second car from Autovalue and I can’t say enough about the customer service I received from Traie. I first brought my nana when I was looking and when I decided to purchase brought my parents. He went above and beyond both times answering any questions we had and also explaining the both vehicles I was interested in. I’m not familiar with all the ins and outs of cars but he took the time to make sure I understood the differences. He was very friendly, knowledgebale and just an all around great guy. I would definitely refer anyone who is looking for a new or used vechile to stop in and visit him at Autovalue Hyundai Not only did Traie exceed my expectations but so did Allen in the finance department as well as everyone else I met when I went to pick up my new Suv which I love. More

Best place to buy a car!! I have been searching for a new car for several months. I walked on the lot and met Erin. I was thrilled to see a young lady working on the lot since I have been searching for a new car for several months. I walked on the lot and met Erin. I was thrilled to see a young lady working on the lot since I usually see more males than females which can be intimidating sometimes. I immediately felt comfortable speaking with her. She activity sought out a variety of cars for me to test drive! She was patient with all my requests and continued to search for me knowing that I was also exploring other car dealers. Throughout the weeks, Erin shared information about potential cars with me without being aggressive or pushy. She always made time for me on several occasions to come in and ask questions or test drive vehicles! Finally, Erin found me the perfect car with everything that I could have asked for and more! She demonstrated the essence of Salesmanship with her continued communication and genuine interest in what I wanted and needed in a car. Her co- workers all contributed to making the experience delightful. I was always greeted when I came in to the shop and several employees were so excited for me when I finally purchased the car! Allen, the financial advisor, spoke with me regarding different financial options in terms that were easy for me to understand. Not once did I ever feel forced to buy anything or sign anything! Thank you to everyone at the dealership for being so friendly, professional and patient! Angela More

Friendly and Curteous Attention Erin greeted us the first time we went to the dealership with a smile and listened to what we needed in a vehicle. When we returned, even though she w Erin greeted us the first time we went to the dealership with a smile and listened to what we needed in a vehicle. When we returned, even though she was supposed to be off that day but had popped in, she stayed and showed us the Tucson that we had come in to see and answered all questions. Erin made the buying experience an enjoyable and friendly time. More

Excellent Service Staff I had a major problem with my engine. Tina Kennedy in the service department was excellent. She kept me informed with regular call about what was happ I had a major problem with my engine. Tina Kennedy in the service department was excellent. She kept me informed with regular call about what was happening. Her information was clear and understandable. She also assisted in getting me a rental car. More