Erin Park Toyota

Issues with pre-sale mechanical preparation I bought my TOYOTA 4Runner 2008 from this dealership. When I did a drive test everything was good except some vibration at speed 90 km/h +. Salespers I bought my TOYOTA 4Runner 2008 from this dealership. When I did a drive test everything was good except some vibration at speed 90 km/h +. Salesperson assured me that issue would be fixed when I pick it up in a couple days. When I picked it up, I realized that vibration still existed. I called to salesperson explained the problem and he told me to come to the dealership to fix the problem. Unfortunately, it didn’t go smoothly - I had to visit them 3 times to fix this: including coming there on Saturday at 6 am and waiting for 1.5 h because they were not working, and made an early appointment by mistake. The reason for vibration turned to be bad tires. Although, rear tires were replaced with new ones vibration didn’t stop completely. Later on, I’ve found out on my own (with other mechanic) that all 4 tires were defective and out of round, which happens sometimes as my mechanic says. Rarely but happens. Long story short, I had to replace all 4 tires, but the good news is that I got partial rebate from the dealership for this. Many thanks to Stacey Cohen for following up and his kind efforts to fix my problem. I wish I had brought the issue to the management earlier which could help to save my time and nerves. More

Excellent lease end service! At lease end, I purchased the car through Toyota. Shadab Haider and Suleman Zaidi were very helpful and made the whole buying experience go smoothly. At lease end, I purchased the car through Toyota. Shadab Haider and Suleman Zaidi were very helpful and made the whole buying experience go smoothly. More

Awesome team I wasn’t expecting my shopping experience to be as easy and stress free. The sales staff were friendly and accommodating to all my inquiries. I wasn’t expecting my shopping experience to be as easy and stress free. The sales staff were friendly and accommodating to all my inquiries. More

Great experience!!! no pressure sales, friendly, informative, genuinely concerned for the interest of the client, patient and makes himself available to answer any questi no pressure sales, friendly, informative, genuinely concerned for the interest of the client, patient and makes himself available to answer any questions promptly, made the car buying experience as painless as possible. More

Great experience - happy with our RAV4! We have been going to Erin Park Toyota for years for servicing and they were the first place we thought of when buying a new car. Mick was great, esp We have been going to Erin Park Toyota for years for servicing and they were the first place we thought of when buying a new car. Mick was great, especially during the test drive where he let us thoroughly test the vehicle and explain all of the features. We are happy with our purchase and feel confident that we were given a fair price. Malik thoroughly walked us through the financing and was very helpful and friendly. We would recommend both the dealership and the sales team to our friends. More

My pleasant experience at Erin Park! My first experience with Toyota was with Maria ten yrs ago when I purchased my first Hybrid Camry. My purchase of 2018 Hybrid Camry has been a great My first experience with Toyota was with Maria ten yrs ago when I purchased my first Hybrid Camry. My purchase of 2018 Hybrid Camry has been a great experience with Maria again and Mick Boodram who could not be more helpful for me to learn all the new safety features on the car. Very kind, polite, and patient at All times with me. Highly recommend Erin Park Toyota. PS Also Mario in the service Department. Sheila Smith.- More

Pleasant and honest We never felt pressure to purchase. They knew that they had a good product and they guided us through the process. Virtually no haggling-an honest pri We never felt pressure to purchase. They knew that they had a good product and they guided us through the process. Virtually no haggling-an honest price and opinion on all their products and services. It made the experience almost pleasant (sometimes making decisions can be a chore). I can't wait to see how after-purchase stacks up! More

RAV4 Purchase I first went in as a result of an ad on your website for a used RAV4. It wasn't on site at the time, but I was referred to Shad Haider. After a test d I first went in as a result of an ad on your website for a used RAV4. It wasn't on site at the time, but I was referred to Shad Haider. After a test drive, Shad suggested I consider a new vehicle and eventually, it seemed to make sense. Throughout the whole process, I found Shad to be very professional and informative without ever pressing. I was also impressed with the efficient way he handled all the paperwork on delivery, even though it was his day off. Everything was well organized and ready for signatures. The only problem I've encountered so far is one licence plate screw with the wrong thread. All in all, it's been a relatively painless experience and I wouldn't hesitate to recommend Shad. But I really miss my old Avalon. More

Bent over backwards! I had booked a detailing appointment 2 months in advance, but the day I arrived it was not in the system. Manager Harry went out of his way to remedy I had booked a detailing appointment 2 months in advance, but the day I arrived it was not in the system. Manager Harry went out of his way to remedy the situation to my satisfaction. Made me feel valued as a customer! Thank you Harry! More

Good Experience Overall I had a very good experience vehicle shopping at Erin Park Toyota. Shad Haideri was very helpful and courteous. He didn't pressure me into purchasing I had a very good experience vehicle shopping at Erin Park Toyota. Shad Haideri was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchases. I was very pleased with my vehicle I would recommend my friends and family to see Shad at Erin Park. He is very professional. He allowed me to take my time with the test drive. And answered all my questions. A good experience overall. For financing issue Emily Lee did a great job at helping me financially without any delay. Would definitely go back to Erin Park again! Thanks... More