Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,000 reviews
Straight shooter Excellent sales and finance dealings, I contacted Steve and in a day and a half I was driving my new dodge truck, no xx and no trickery, straight forw Excellent sales and finance dealings, I contacted Steve and in a day and a half I was driving my new dodge truck, no xx and no trickery, straight forward dealing and very fair pricing, made buying a vehicle a very pleasant experience again More
Awesome! My husband and I just purchased a truck from Crosstown with Darren’s help. He is down to earth and amazing. He followed through on every promise he ma My husband and I just purchased a truck from Crosstown with Darren’s help. He is down to earth and amazing. He followed through on every promise he made to us! More
Good service He helped me find a ram 1500 limited. The cars and turcks that he was washing look really good. He’s doing an amazing job! He helped me find a ram 1500 limited. The cars and turcks that he was washing look really good. He’s doing an amazing job! More
Crosstown experience The atmosphere was very welcoming. The salesman was very attentive to my needs and what I wanted. They did an excellent job matching me up to the vehi The atmosphere was very welcoming. The salesman was very attentive to my needs and what I wanted. They did an excellent job matching me up to the vehicle I was seeking. More
Excellent Myself and my husband were able to get into two great vehicles. Darren Shaw was excellent to deal with and worked hard for us. He was genuine and care Myself and my husband were able to get into two great vehicles. Darren Shaw was excellent to deal with and worked hard for us. He was genuine and cared about our decisions. I would highly recommend the dealership and Darren. Thanks again! More
amazing Darren went out of his way to make sure our buying experience was amazing, even offering to help me out with getting my crutches and a chair to elevat Darren went out of his way to make sure our buying experience was amazing, even offering to help me out with getting my crutches and a chair to elevate my broken foot. He was more than accommodating with finding us a truck that helped with my wifes neck problems More
Miscommunication to the salesman i bought a model 2016 Jeff Renegade last year April 2017,Actually its run good so far suddenly last week 2018, I found something wrong in my AIR CONDI i bought a model 2016 Jeff Renegade last year April 2017,Actually its run good so far suddenly last week 2018, I found something wrong in my AIR CONDITION to the vehicle. So i decide to make a call to the dealer, and talk one of the representative person working in that time. He's name is Dan, he talk to me and telling me to bring my vehicle in the dealership shop to check and fixed it, so i decide to take a day off even i don't have day off and travel there for 4.5 hours. I drop my vehicle then leave they said "we will call you when is done". After 3 hours he said that there's no part available to my vehicle and need to wait for 5 weeks to get the parts. I'm so pissed off because everything is wasting in time. Dan did not know about the vehicle and he decided to tell me to come in the dealership shop for nothing. and doesn't know what kind of parts i need in my vehicle. I hope you guys do some action about my complain. if Mark Descamento was there for sure it will never happen to me..He always aware for every single problem and give a better solution. More
excellent customer service Alan Anglels provided me excellent service while my Fiat 500 was in for servicing. He kept in touch by phone walking me through all that was being don Alan Anglels provided me excellent service while my Fiat 500 was in for servicing. He kept in touch by phone walking me through all that was being done and even got me a rental. He was professional, knowledgeable and has a very bubble personality. Sonya Wanechko More
not happening for what they say After Purchase I had to phone 3 times to get action on their advertise air miles promotion. I hope to get it now after 1 month later. Transaction fo After Purchase I had to phone 3 times to get action on their advertise air miles promotion. I hope to get it now after 1 month later. Transaction for the vehicle was long, but we did buy the car. Not a great experience after deciding on the car. Finance department forgot to tell me there was air miles point Error on paper work which we found. Probably will not buy another from this company. Many others out there. I buy many cars with my extended family members, but will not recommend this company. nor will I recommend this company to my friends. This is their loss. More
Excellent service!! We purchased our vehicle over the phone as we do not live in Edmonton, so everything was done over the phone and email. The purchase went smoothly and We purchased our vehicle over the phone as we do not live in Edmonton, so everything was done over the phone and email. The purchase went smoothly and as described by Steve on our first conversation. We chose to have our car delivered to us and the car arrived to our doorstep at the agreed time. We had a great experience buying the car at this dealership and will recommend it to anyone who is looking for great customer experience. Thank you Steve for helping us find exactly what we were looking for!! More