Penticton Honda

Lance Bishop went beyond the call of duty in his customer service to satisfy us. We had problems having our engine light issue resolved however in the end, they found more rodent damage which was quickly re service to satisfy us. We had problems having our engine light issue resolved however in the end, they found more rodent damage which was quickly rectified and added to our most recent ICBC claim. As always we were very happy with the excellent service we received. Thank you, Penticton Honda! We appreciate the great service we have been receiving over the past decade. More

This is not a review about the quality of the used trucks at Pentagon Honda but one of outstanding customer service to satisfy demanding clients of which I am one.. Returned a vehicle I didn’t like and they at Pentagon Honda but one of outstanding customer service to satisfy demanding clients of which I am one.. Returned a vehicle I didn’t like and they traded for another one which is not done very often in dealership world so much appreciated. Great dealership. More

Excellent Service Penticton Honda stands behind customer service 100%. The Turbo went on the used car we purchased after only a few weeks. We are getting a new Turbo in Penticton Honda stands behind customer service 100%. The Turbo went on the used car we purchased after only a few weeks. We are getting a new Turbo installed at Murray GM in Merritt and Penticton Honda is taking care of the bill, hassle free. I would certainly recommend this dealership to all of my friends and family. More

Kirk was very professional. Kirk answered all my questions, and was quick to get many any info i requested. I would highly recommend Kirk for your next Honda purchase! Kirk answered all my questions, and was quick to get many any info i requested. I would highly recommend Kirk for your next Honda purchase! More

I had the pleasure of dealing with John Mitten at Penticton Honda when I recently purchased my vehicle. He was very knowledgeable and professional while maintaining a friendly attitude. He went the e Penticton Honda when I recently purchased my vehicle. He was very knowledgeable and professional while maintaining a friendly attitude. He went the extra mile to answer my questions and I truly appreciate all his help. More

Honda Service Tommy has been of great help whenever I needed to service my vehicles, either it be looking up parts or guiding me in the best possible direction, I Tommy has been of great help whenever I needed to service my vehicles, either it be looking up parts or guiding me in the best possible direction, I recommend this dealership for any of your Honda needs. More

Service is good Warrenty work expensive The guys are good. I have some minor complaints but they fixed them with no fuss. The warranty work schedule is rediculesly expensive and uneccarry I The guys are good. I have some minor complaints but they fixed them with no fuss. The warranty work schedule is rediculesly expensive and uneccarry I think but this has nothing to do with the dealership. Salesman I deal with rocks More

Used car purchase Sold with a dead battery that wouldnt hold a charge left us stranded at KGH at night within a couple of weeks of purchase, that meant no power steerin Sold with a dead battery that wouldnt hold a charge left us stranded at KGH at night within a couple of weeks of purchase, that meant no power steering and not drivable - was told take it to the garage and they would address it - well they did that by refusing to pay the $300 bill. Resolved Elias called,apologised and has agreed to cover charges. You buy from a dealer as you expect a little backup! We feel a lot more positive about our experience now. Thank you Penticton Honda More

Nice place Treated good and fair. Work done in a timely manner. Lounge area to wait in and neat lobby display of car. Overall pretty decent ecperience. Treated good and fair. Work done in a timely manner. Lounge area to wait in and neat lobby display of car. Overall pretty decent ecperience. More

Honda quoted me over $1,300.00 to repair my AC I had my wife take our CRV into Honda to get the AC diagnosed for not functioning, they came back and gave her a quote for over $1,300.00, they said t I had my wife take our CRV into Honda to get the AC diagnosed for not functioning, they came back and gave her a quote for over $1,300.00, they said the clutch needed to be replaced and the system would have to be recharged, parts and labour ++++. We were then trying to decide to trade it in our get repaired, I didn't quite understand why it needed all that was suggested, maybe they had to remove the compressor so they would have to evacuate the system then charge it up after replacing the clutch. I have changed many AC clutches and never had to remove the compressor to do such a task. I decided to get a second opinion and found a local shop, booked an appointment, they diognosed the system and a grand total of $67.00 later they replaced the clutch relay and system is working as it should. My beef is you take your vehicle to the dealer as they should be the experts for their product and they are not in this case, or they are taking advantage of a woman who does not know any better and would pay that price In short they have lost my trust, as the ols saying goes you get good service you tell a few friends, you get poor service or ripped of YOU TELL EVERYONE. The shop that did the correct diognose said they had a customer that had a quote from Penticton Honda for over $1,000.00 to fix their AC and it was fixed for much much less, obviously not the first time Honda has done this. I will not be able to give a star rating because there is no negative stars More