Woodchester INFINITI

Poor Service I have been a loyal customer and over many years had numerous Cars both Nissan and Infinity. Sad to see a dealership have a good sales group but A t I have been a loyal customer and over many years had numerous Cars both Nissan and Infinity. Sad to see a dealership have a good sales group but A terrible service group. Beware even the GM of the dealership knows that they have services issues. I have moved my business elsewhere even though it take me 20 minutes to get there. Can’t imagine how Infimity CANADA puts up with this dealership More

Honest and fast I've been a customer for a few years now for my 2010 fx35. Service advisor Ken is top notch. He is friendly and he recommends what needs to be done fo I've been a customer for a few years now for my 2010 fx35. Service advisor Ken is top notch. He is friendly and he recommends what needs to be done for your vehicle without being pressured. My FX is the best vehicle I've ever owned, it has 180000km in it and feels like and drives like when I first got it.i would highly recommend this readership and Ken as a service advisor. More

Amazing Service! Woodchester Infiniti has a service centre that is unequalled in my opinion. The staff are professional, courteous, friendly, very helpful and always t Woodchester Infiniti has a service centre that is unequalled in my opinion. The staff are professional, courteous, friendly, very helpful and always try to make your experience positive. The area itself is state of the art and going there is always a pleasure. I usually look for service advisor Ken Bujeya to book me in. His knowledge and customer service skills are the best and I trust him totally. I would recommend this dealership to everyone looking for great service. More

Fastest service of Infiniti. I would like to thank to thank to Wootchaster Infiniti to provide me their fastest service with their best quality. But I didn’t see next service stic I would like to thank to thank to Wootchaster Infiniti to provide me their fastest service with their best quality. But I didn’t see next service sticker on my windshield? Forgotten? Please be advised! Thanks, Cengiz More

terrible service 2017 QX60 after the recent ice storm, next day I took off to work it was raining and wiper was set on auto so it started working, after few KM of driv 2017 QX60 after the recent ice storm, next day I took off to work it was raining and wiper was set on auto so it started working, after few KM of drive wiper started slowing down and then completely stopped. I headed back home because cant drive without wiper in rain. Next day I took it to WoodChester Infinity and service person told me it not covered under warranty because I turned on the wiper while it was frozen and motor is burnt (which is not true) and wont listen to what I have to say, he insisted this is what happened. As others have mentioned, Buying experience was great because I was paying for it, scheduled maintenance experience was great again because I was paying for it. But when it comes to honoring the warranty of their vehicle, well you will find out if you ever in this situation. Always bought Lexus and Toyota and their service is top notch, I think in the future I will stick when Lexus. More

great place I took my vehicle in for servicing and had a great experience. The staff is always friendly and professional. From buying my vehicles, to servicing t I took my vehicle in for servicing and had a great experience. The staff is always friendly and professional. From buying my vehicles, to servicing them, Woodchester Infiniti is a great dealership. More

Wrong Oil Used I brought my QX60 for oil change and requested synthetic. After I picked up the car i did not read the invoice right away, later i had a chance to rea I brought my QX60 for oil change and requested synthetic. After I picked up the car i did not read the invoice right away, later i had a chance to read it and noticed regular oil was used. I went back and asked for the right oil to be used and their service manager Michelle Jawan said Infiniti recommend alternating oil types between changes. thus no change will be done. Now this compromised service, integrity, knowledge, honesty, respect, credibility and accountability. More

Recent purchase-2013 Infinity G37XS The experience was as good as it gets. Excellent service and assistance in the purchase of my car, 2nd one. Bob Mayer. Sid and Chris were excellent. I The experience was as good as it gets. Excellent service and assistance in the purchase of my car, 2nd one. Bob Mayer. Sid and Chris were excellent. I would not hesitate to go back or recommend this dealership to friends and others. More

Find Donie and He Will Find Your Car This is by far the best dealership I have been to. I visited many dealers and most were willing to help, but none of them went above and beyond to the This is by far the best dealership I have been to. I visited many dealers and most were willing to help, but none of them went above and beyond to the level that Donie did. He spent an extremely long time to find us the best deal on an Infiniti Q50. When he says its the best deal you better believe it. He will sit with you for hours and go through step by step and help you decide on your car. No matter what your budget is, this man will make the most expensive affordable. Donie sat with my family and I over multiple days and spent countless hours to help us find a car. I know every time I need a car, I will visit him first. This dealership defines the luxury of Infiniti by hiring polite, helpful, and understanding indviduals. If you want any car, especially an infiniti, do give this dealership a visit and look for Donie. More