Bannister Honda Service & Car Sales

Bought a Honda Accord Crosstour due for timing belt. Bought a 2010 Crosstour. from a dealership in Penticton...at 117,500 kms I knew it needed a timing belt. Banister's replaced the belt for me,. I was Bought a 2010 Crosstour. from a dealership in Penticton...at 117,500 kms I knew it needed a timing belt. Banister's replaced the belt for me,. I was given a loaner car. They called to let me know that the water pump was fine but the transmission fluid and transfer case, pollen filter, and rear differential fluid should be replaced. I said I would look into it and came home to research what other shops would charge. The cost differential was literally within pennies...I was kind of surprised. It seemed to only make sense to have Honda experts work on my vehicle. People at the front desk were nice...everything in this experience was positive. I have absolutely no problem recommending Bannister Honda. More

Excellent sales staff These guys proved to be essential in grabbing the exact vehicle I had been looking for, both among dealerships and private sales. This is Honda #5 fo These guys proved to be essential in grabbing the exact vehicle I had been looking for, both among dealerships and private sales. This is Honda #5 for me, and I doubt I'd bother with another private sale now. Here's why: -fair market value - I knew what I needed and exactly what it was worth, and that's what I got. - honest sales practices - they only discussed maintenance procedures required by the manufacturer. Not even a mention of the bogus procedures some predatory dealers push. - despite point #1, obviously I saw plenty of other vehicles there we could have been sold, but they explained the advantages and disadvantages of all the alternatives we asked about. They understood what we were looking for and made sure that's what we ended up purchasing. - they follow up and make sure you're satisfied after your purchase. - the vehicle itself was detailed very well and brought up to standard We have 2 small children and needed something to suit, and I no longer have the time or will to mess around with trying to find a good car on my own. There's a lot of value in going to a good dealer, which includes peace of mind and a lot of time saved. Based on my recent experience, Bannister Honda offers that value. More

Great car buying Experince All the staff were friendly and able to answer my questions Robb was able to give me financing and leasing options promptly Khoa was able to show me All the staff were friendly and able to answer my questions Robb was able to give me financing and leasing options promptly Khoa was able to show me the features and operations of the Honda Fit They went the extra mile to bring in the color I wanted within 3 days Udai had all the necessary paperwork prepared and made signing the purchase papers a pleasant experince Thanks Bannister More

Great experience! The staff that we dealt with were very knowledgeable and pleasant. We purchased a vehicle from this dealership in the past, and it is both the reliab The staff that we dealt with were very knowledgeable and pleasant. We purchased a vehicle from this dealership in the past, and it is both the reliability of the vehicle and the great staff that brought us back. In the past 5 years my twin sister, my son and my niece have all purchased vehicles from this dealership - the service is excellent and the staff is honest, helpful, and not aggressive or pushy.. More

Worth the trip to Bannister in Vernon From my first call to Rob with my enquiry until I drove off the lot (and then returned with a question) everyone at this dealership was friendly, prof From my first call to Rob with my enquiry until I drove off the lot (and then returned with a question) everyone at this dealership was friendly, professional and treated me right. They offered me what they had and got me what I wanted all at a price I was satisfied with. They were at all times professional and helpful. I placed my order, showed up for my appointment and everything went smoothly. Shae went over my paperwork and had a rep from insurance there to get my plates and insurance in place, the team had my car treated with protection options as requested and shiny and bright. Khoa reviewed all of the amazing features of my touring model and set all the options to my preferences. The whole team made this experience pleasant and seamless. Great job Bannister Honda. Your team was awesome and dealing with you was a pleasure. More

Great Service The staff are very friendly and helpful. They will always try to accommodate your service needs and call if when doing the service they find somethin The staff are very friendly and helpful. They will always try to accommodate your service needs and call if when doing the service they find something needs to be serviced More

Excellent service. Excellent product. Why did I wait so long Jason has great inter-personal skills, made me feel comfortable from the start. He was thorough in his presentation of product (he obviously believes Jason has great inter-personal skills, made me feel comfortable from the start. He was thorough in his presentation of product (he obviously believes strongly in the product and it shows in his conviction). He worked me logically through some options, helping me make decisions that worked for me, without pressure. This impressed me. I get the impression I just met a friend, not a salesperson. I look forward to a positive Honda relationship, and will eagerly pass the word. 😃 More

Very Friendly Staff We purchased at Bannister Honda because they offered us more than the other two Honda dealers we had previously visited. Our salesman Jason was knowl We purchased at Bannister Honda because they offered us more than the other two Honda dealers we had previously visited. Our salesman Jason was knowledgeable, friendly and went out of his way to make sure we were accommodated. He also followed up on all of our questions and encouraged us to contact him after we left if we needed assistance. When you are purchasing a new vehicle that is operated by computer, this means a lot. When they found out we had a dog in the car they invited her in for the royal treatment (treats, water, and dog friendly staff). This is not our first new car purchase but it was certainly the fastest and least painful. More

Great service! Good trade in value! Everyone was super friendly and helpful. Very happy with the vehicle they found for me! Kids were kept occupied on the tablets a Good trade in value! Everyone was super friendly and helpful. Very happy with the vehicle they found for me! Kids were kept occupied on the tablets and kids room in the show room BONUS! More

Exemplary purchase experience From the moment I entered the dealership, I felt respected, welcomed and appreciated. My comments were heard and duly considered and questions were an From the moment I entered the dealership, I felt respected, welcomed and appreciated. My comments were heard and duly considered and questions were answered fully. Options were explained, my decisions were respected and pressure tactics were never employed. My trade-in was valued fairly and optional extras were priced reasonably. I felt confident and empowered throughout the transactions. This was the best (vehicle) buying experience I have ever enjoyed! I truly did leave Bannister Honda believing that I have a new family supporting me and my 2018 Honda Civic SE. More