Scarborotown Chrysler Dodge Jeep Ltd

Wonderful customer service provided by manny was really satisfied by the service he provided. I will definitely recommend the service to my friends and relatives provided by manny was really satisfied by the service he provided. I will definitely recommend the service to my friends and relatives More

Amazing job done I’m very satisfied by the customer service provided by manny with the description and detail information and features of the cars. Good job done I’m very satisfied by the customer service provided by manny with the description and detail information and features of the cars. Good job done More

excellent and attentive service Initially visited to enquire about leasing... Not only did i receive excellent service, i got an amazing truck at an amazing price- previous trucks (a Initially visited to enquire about leasing... Not only did i receive excellent service, i got an amazing truck at an amazing price- previous trucks (all ram pick-ups) have been owned; everyone took the time to explain leasing vs purchase, answered all of my questions intelligently and succinctly, which aided in my decision to lease. More

Excellent customer service I went to shop for a grand caravan and am very happy about my experiences at this dealership. The staff are friendly, knowledgeable, and efficient. S I went to shop for a grand caravan and am very happy about my experiences at this dealership. The staff are friendly, knowledgeable, and efficient. Sia was very helpful, straight forward and easy to work with. He put everything up front so no guess work necessary but was not pushy at all. It only took us less than two hours to strike the deal. I strongly recommend this dealership. More

Top notch dealership Friendly and knowledgeable staff all around. Decent selection of autos. No pressure from salesman or finance guy. Got 0% interest loan. The Scarboro Friendly and knowledgeable staff all around. Decent selection of autos. No pressure from salesman or finance guy. Got 0% interest loan. The Scarborotown Chrysler dealership is very professional! More

Dishonest and Do Not Appreciate Their Customers UPDATE - Just thought I would add to my previous review. We just spent $600 for full replacement of the front brakes for a car that we purchased less UPDATE - Just thought I would add to my previous review. We just spent $600 for full replacement of the front brakes for a car that we purchased less than 3 months and 3,700 kms ago. They safety certified it themselves and obviously didn't consider front brakes important. Apparently, non existent brake pads and highly scored and corroded rotors are perfectly safe! And then to top it all off, I emailed them several times to discuss possible reimbursement of the cost of the brakes and they total ignored my emails. Great customer service....not!!! ********************************* We bought a newer used vehicle from this dealership and it was the worst car buying experience either of us have ever experienced over the course of our many years of driving. Their financing department forced us to buy some overpriced and unnecessary insurance policy as well as goaded us into borrowing more than the cost of the car then giving us a cheque for the difference. Further, due to a lack of organization, we had to make several repeat trips to the dealership to sign paperwork, provide information, hand over documents, etc. Most importantly, we were told by two different staff members that the car was "accident free" and a CarProof report was available. Only after we picked up the car and returned home did we find the Carproof report buried in the paperwork and it indicated a previous accident. When we contacted the dealership to discuss our concerns and disappointment, they treated us like garbage. They were rude, showed zero compassion and on more than one occasion actually began yelling at us on the phone. Without a doubt, the absolute WORST customer service we have ever experienced. Do yourself a favour....go elsewhere! Surely there is a dealership out there that appreciates its customers and their hard-earned dollars! More

Whats the point of an appointment? They harass every month to make an oil change appointment. Then you go in for a 15 minute oil change and drive out 1.5 hours later! When asked about t They harass every month to make an oil change appointment. Then you go in for a 15 minute oil change and drive out 1.5 hours later! When asked about the appointment time, the service lady says that is for you to meet with them. For a 5 minute paperwork creation??? There was no apologies from her. She was not sympathetic. More

Appalling service We were in the market for a used vehicle. We find one on auto trader. Sounds great. We call to confirm that they actually have this Vehicle still for We were in the market for a used vehicle. We find one on auto trader. Sounds great. We call to confirm that they actually have this Vehicle still for sale as we would like to come and look at it. We were told yes, come in for a test drive. After travelling for more than an hour we arrive. Meet with Sara in the used car vehicle section. After getting our drivers license copies, she comes back to tell us that the service department was busy so they shipped this vehicle out some where else. But she can write up the deal and we can basically buy it now and pick it up later. Do they really think that someone would buy a vehicle sight unseen. We told her that we had just moved here and needed a vehicle soon as we are renting one right now. It's pathetic that they should tell someone that we can test drive a vehicle, we drive all the way there and then they don't even have it on their lot. If I could give them a zero star I would. More

Professional service, friendly and honnest staff I bought a Jeep Compass lately and I was satisfied with the service and the sale advisers. The sale and business manager were friendly and honest. Th I bought a Jeep Compass lately and I was satisfied with the service and the sale advisers. The sale and business manager were friendly and honest. The sale advisor Boris Hung was very friendly and competent. He answered all my questions honestly and great ethics. More

Reliable service for me for two decades I bought my first Grand Cherokee (Limited Orvis) here in 1997 (my first of four JGCs each one bought new) and have been coming here for service since. I bought my first Grand Cherokee (Limited Orvis) here in 1997 (my first of four JGCs each one bought new) and have been coming here for service since. This is not the closest dealership to me but over time I got to see how reliable, friendly these people are. I consider myself very skeptical when dealing with sales and service people anywhere. More