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Erin Park Lexus
Mississauga, ON
625 Reviews
Thank you for visiting Erin Park Lexus Online. We hope that you have enjoyed navigating through our site and we appreciate you taking an interest in our company.
The story of Erin Park Lexus began in 1987 with the opening of Erin Park Toyota. The Lexus brand was introduced in 1991 when the LS400 and ES250 were unveiled in Canada. Erin Park Lexus Toyota was born and the Toyota store was expanded to include a distinct Lexus showroom. In 2004, Lexus was granted its own dealership just down the street from the original Toyota location. Erin Park Lexus has now grown to become one of the largest volume Lexus dealership in the country.
We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership of a vehicle, servicing your vehicle, navigating through our website or even just visiting our dealership, we strive to ensure you have a memorable and positive experience. If you are a current guest of Erin Park Lexus, we thank you for your continued support and loyalty to our team. If you are a future guest, we look forward to welcoming you and treating you with all of the respect and excellence which we are proud to provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 625 reviews
April 24, 2018
Engine problem Carly Tam was my service advisor. She is very professional, knowledgeable and tried to accommodate me to the best of her knowledge and abilities. I Carly Tam was my service advisor. She is very professional, knowledgeable and tried to accommodate me to the best of her knowledge and abilities. I enjoyed dealing with her. More
by ioulia
Employees Worked With
Carly Tam
Helpful April 18, 2018
Service Family Always welcoming! The feeling of being well cared for extends beyond my car. Thanks to Carly and Sid for their honest and expert advice! The service Always welcoming! The feeling of being well cared for extends beyond my car. Thanks to Carly and Sid for their honest and expert advice! The service team did great work on my vehicle. Always a pleasure to visit the family! More
by Soose
April 18, 2018
Service Erin Park Lexus harnesses a wonderful team of experts in the service department. From start to finish, the team is professional, courteous and honest. Erin Park Lexus harnesses a wonderful team of experts in the service department. From start to finish, the team is professional, courteous and honest. The two team members that always go “above and beyond” are Carly and Sid. Unlike most customers, I actually look forward to my service appointments! More
by Tuffranks
April 17, 2018
Madiha Usman best service advisor Do one thing if u wanna get ur Lexus serviced go see Madiha Usman straight forward person Honest and loyal Madiha I wish you luck and prayers for u Do one thing if u wanna get ur Lexus serviced go see Madiha Usman straight forward person Honest and loyal Madiha I wish you luck and prayers for ur success in present and future both More
by Abdullah
Employees Worked With
Madiha Usman
April 17, 2018
Each service visit is a pleasure Madiha (and the rest of the Service gang - Sid & Ryan) are all consummate professionals who understand your need and take care of your vehicle in the Madiha (and the rest of the Service gang - Sid & Ryan) are all consummate professionals who understand your need and take care of your vehicle in the best possible way. My highest recommendation to anyone that own Lexus... More
by Sanjay.puri
Employees Worked With
Other Employees :
Ryan Sheehey, Madiha Usman
March 29, 2018
Always a great experience dealing with Carly Service and attention given by Carly is always incredible! Carly pays attention to detail and goes above and beyond to make sure my visit is flawless Service and attention given by Carly is always incredible! Carly pays attention to detail and goes above and beyond to make sure my visit is flawless and seamless. Love dealing with the EPL team!!! More
by AkA012
Employees Worked With
Other Employees :
Carly Tam, Paul Machado
March 26, 2018
Great Service Experience Service was great and staff very friendly and provided me with a service car . They know what they were doing and very professional mechanic. Kudos to Service was great and staff very friendly and provided me with a service car . They know what they were doing and very professional mechanic. Kudos to Oscar Lopez too. More
by Nestor54
Employees Worked With
March 22, 2018
Perfect service from Ryan Sheehey Again, Ryan provided PERFECT customer service as he has been doing to consumers for years. The rating I give him has to be 6 out of 5, please manually Again, Ryan provided PERFECT customer service as he has been doing to consumers for years. The rating I give him has to be 6 out of 5, please manually add 1 more star to the overall rating because I insist. And I am gonna keep doing the vehicle maintenance at Erin Park Lexus with Ryan Sheehey. More
by Starscream
Employees Worked With
Ryan Sheehey
March 19, 2018
Excellent customer service! Richard is very accomodating and treats his customer with utmost respect. Brought in the car dirty and was returned cleaned. Keep customer service! Richard is very accomodating and treats his customer with utmost respect. Brought in the car dirty and was returned cleaned. Keep up the good work! More
by NoelRC
Employees Worked With
March 19, 2018
Best in Class! I have visited many dealerships for service - in Ontario and Quebec - and can honestly say this group is special. They truly try to understand the cus I have visited many dealerships for service - in Ontario and Quebec - and can honestly say this group is special. They truly try to understand the customer's POV, and always bring reason, logic and fairness to the situation to try and find a WIN-WIN outcome to almost any dilemma. We have two Lexus vehicles and have been coming here for almost 8 years. Also, the consistency of people - from Raj, to Sid, to Paul, to Carly and Ryan - the fact all these employees have been here as long as they have, tells a story about the environment they work in and their own personal satisfaction with their place of employment. A truly special group. More
by christopher.wicks.9
Employees Worked With
Other Employees :
Ryan, and CJ with Enterprise, Carly Tam, Paul Machado
