Ottawa St-Laurent Jeep & RAM

2 years later I purchased my car 2 years ago now. I was very proud to have a new car. They asked me to come on here and write a review. Because Delshan was so good I purchased my car 2 years ago now. I was very proud to have a new car. They asked me to come on here and write a review. Because Delshan was so good with meeting our needs I came on here and gave him a good review. Now 2 years later I have nothing but bad experience with this place. 4 months after purchasing my car I lost all drive power. I had to call caa to flat bed the car. From there on I've had to bring my car in every 6 months for repairs that is covered under warranty but they try to charge me for. Now the last time I bring it in because ticking in the transmission and they tell me it's spark plugs. I say fix it then and I'll pay it. They change my plugs and say nevermind it was the transmission and try to charge me again. After I notify them that they changed it 6 months ago they decide to do it. Now I just brought it in for noise when turning , I pay for inspection and they tell me it's the intermediate shaft and say that will do it. They report says they couldn't find the problem and seen it was worn so they just changed that. It did nothing and now I still have the same problem. Every time I bring my car here I have to rent my own car so I can keep working. They do not fix what needs to be fixed and it makes me come back costing me more. After 2 years of none stop problems with no proper repairs, trying to charge me what is covered under warranty, repairing things that are not broken and charging me. I would never refer this place to anyone. Anything is better then this. Delshan was a good sales man but that's where the good ended. More

First time Jeep wrangler gal from Ottawa Dodge I went in to test drive a Jeep at Ottawa Dodge, no appointment, on a Saturday, with my 9-year old son in tow. I'd wanted a Jeep for a while, so it was I went in to test drive a Jeep at Ottawa Dodge, no appointment, on a Saturday, with my 9-year old son in tow. I'd wanted a Jeep for a while, so it wasn't a spontaneous purchase, but I was definitely a spontaneous customer. Now I've just bought my first Jeep and am the happiest person every! Although I was buying a used vehicle, I was treated as though I'd bought a top luxury car and the only customer that mattered. The staff were quick, helpful, and great at getting things set up to work for me. I felt in control, unpressured, and as though I could have walked away without purchasing a thing and still have been greeted just as warmly. My young xxxxxx on the top of the Jeep, and my bigger xxxxxx, were treated with hot chocolate and an iPad to play on, so the wait was like play-time for them. From start to finish, Allan made the process smooth and fun. I would recommend this dealership to any and everyone. More

2014 Mazda 3 Très bon service et le conseillé Dilshan est très patient et près a trouver un moyen pour féliciter la transaction et je recommande à tout le monde Très bon service et le conseillé Dilshan est très patient et près a trouver un moyen pour féliciter la transaction et je recommande à tout le monde Thanks! More

Thank you! I recently bought a used van from Ottawa dodge and Jenna was fantastic. First, she wasn’t pushy (which I loved) and she’s so friendly. but she was hon I recently bought a used van from Ottawa dodge and Jenna was fantastic. First, she wasn’t pushy (which I loved) and she’s so friendly. but she was honest with me and I didn’t have any surprises with the van. Jenna spent a ton of time with me as I had a ton of questions. I feel so good about this new van. I strongly recommend going to see Jenna at Ottawa dodge. More

Fast and Friendly service This is my third vehicle trade in and by far the best experience!! Jenna did an amazing job getting me into the vehicle. She answered all my questions This is my third vehicle trade in and by far the best experience!! Jenna did an amazing job getting me into the vehicle. She answered all my questions in a timely manner and she was very polite. if I were to buy another vehicle through Ottawa Dodge it would be through Jenna. Thanks Jenna you made 2018 a great year 😊 More

Accomodating Dilshan and staff helpful and ironed out some wrinkles very adroitly. Since the vehicle was bought last summer, my memory for team members escapes m Dilshan and staff helpful and ironed out some wrinkles very adroitly. Since the vehicle was bought last summer, my memory for team members escapes me. They were all pleasant to deal with. More

Sales I would definitely come back and send people here!!Jenna is amazing sales rep! She is very helpful and had everything ready for us, as we live far awa I would definitely come back and send people here!!Jenna is amazing sales rep! She is very helpful and had everything ready for us, as we live far away! More

It was good experience I would send friends there there were decent and honest people that did the best they could for me Jenna was a great and very helpful lady to deal w I would send friends there there were decent and honest people that did the best they could for me Jenna was a great and very helpful lady to deal with More

Quick EZ Purchase Bought a new JGC from Ottawa Dodge - dealt with Dilshan - he was kind, courteous and effective - thanks very much for your efforts. Marina and Rob Bought a new JGC from Ottawa Dodge - dealt with Dilshan - he was kind, courteous and effective - thanks very much for your efforts. Marina and Rob More

Quick and Easy The staff at Ottawa Dodge were very honest and upfront about everything there was no shell game played when discussing price. They were fair and easy The staff at Ottawa Dodge were very honest and upfront about everything there was no shell game played when discussing price. They were fair and easy to deal with.Sales manager Geoff was very easy to talk to. Salesman Vince had everything ready for me when I arrived and I was in and out in under 2 hours. One of the most pleasant deals I have ever done. More