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CMH Auto SUPERSTORE

St. Catharines, ON

4.6
521 Reviews

169 Hartzel Rd

St. Catharines, ON

L2P 1N6

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521 Reviews of CMH Auto SUPERSTORE

January 26, 2018

Always a great experience. Staff are very friendly, informative, and a pleasure to deal with. We have bought two cars at CMH and it will be the first place we go for our next. More

by condons83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette Dyck, Michael Holder, Heidi Dickinson, Leonie Ardell
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing and glad it was positive. It was nice of you mention our staff by name including our receptionist Paulette ! Phil

January 26, 2018

Very happy I loved the fact all the test drives were in my price range. Mike made my first car purchase in 12 years easy and pleasant. More

by Redgallop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for reviewing and thanks for your business ! Phil

January 26, 2018

Camry Purchase I had an amazing experience and Michael was very helpful and made everything very smooth and easy! I've recommended him to my other friends and look f More

by Marif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for reviewing and thanks for your business ! We appreciate the referrals too ! Phil

January 26, 2018

2011 Hyundai Veracruz Our experience at CMH was above what we expected from a salesman and dealership. Mike's approach to selling cars should be a "how to" industry standa More

by Veracruz 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Oct 22, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing and glad to hear the no pressure approach at CMH is appreciated. Very happy that you are were pleased ! Phil

January 25, 2018

Easy Car Purchase Overall good experience from the test drive to deal completion. This is a very busy place but that's a good sign for potential buyers! Thanks Mike More

by Wiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Jan 26, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing your comments ! I am glad you pointed out that we are a busy dealership to readers of this review. We have fair but firm pricing, and our vehicles on the whole sell very quickly (so far this January we have been selling 30 vehicles per week). Often we have to inform customers a vehicle is sold by the time they decide to buy it. This is why we ask for a deposit to "hold" a vehicle. I am glad you were happy with Michael and we appreciate your business ! Thank you. Phil

January 25, 2018

No pressure, easy purchase The whole purchase experience was great. I was allow to place a deposit for 2 days, so I could test drive the vehicle with my family. The sales room More

by John The Old Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
Jan 26, 2018 -

CMH Auto SUPERSTORE responded

Thanks for the great review. I am glad you mentioned the deposit to secure the vehicle until you came in to see it. Too often I see vehicles sell before a customer can come in and buy it. We have a firm but fair pricing policy at CMH and as you noticed we are busy (we have sold in excess of 100 vehicles already this January). Many customer still naturally want to negotiate, but most often decide to purchase regardless. Michael is a top sales person and he and others here will not pressure you. The same no pressure approach applies with our finance/warranty ladies. This is our policy at CMH and we appreciate the positive feedback we get in this regard. Thanks for sharing, and thanks for choosing CMH ! Phil

January 23, 2018

Family like environment This is the second vehicle we have purchased from CMH and we love the quality of their vehicles and especially their service. Going in to the dealersh More

by Lennyv543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Leonie Ardell
Jan 23, 2018 -

CMH Auto SUPERSTORE responded

Wow - that's very nice ! Very happy to hear you feel comfortable here and thank you for your repeat business ! Phil

January 22, 2018

Great Service and Good Selection of Cars Great service, and very easy and relaxing to deal with. We had seen a few cars that we had been interested in on the website. After speaking with Mi More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
Jan 22, 2018 -

CMH Auto SUPERSTORE responded

Thank you Cathy for taking the time to submit a review ! Glad to hear you like our no pressure approach here and happy that things went to your satisfaction on you third vehicle from CMH. We truly appreciate your loyalty !

January 22, 2018

Easy to deal with..very helpful Had no issues and am 100% satisfied. Would recoomend them highly. Vary open to questions and answered them very thoroughly with absolutely no rush or More

by Caleb66101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Jan 23, 2018 -

CMH Auto SUPERSTORE responded

Thanks for sharing Caleb, and thank you for choosing CMH ! Phil

January 21, 2018

good service Good service, welcoming environment, and non pushy sales. We had to wait 2 hours for the undercoating to be done due to a lack of proper scheduling th More

by jarrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Jan 23, 2018 -

CMH Auto SUPERSTORE responded

Hi Jarrid - thank you for sharing ! Glad to hear you were pleased overall. It seems the vehicle was cleaned (I saw it being done myself) BEFORE it was driven to the rustproofing shop. So yes we screwed up....it should have had the rustproofing done first and you should not have had to wait. My apologies. I would like to offer you another in house detailing for you. Please let us know. Phil

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