Bay King Chrysler

Purchasing a car really CAN be enjoyable...who knew?! I am extremely pleased with the professional and friendly service I experienced throughout the entire purchase process at Bay King. The staff made the I am extremely pleased with the professional and friendly service I experienced throughout the entire purchase process at Bay King. The staff made the experience enjoyable and painless. If you are looking for knowledgeable staff with a pleasant sales approach, I would highly reccomend Bay King Chrysler. More

Service Team efforts above aand beyond Over the past few weeks, I noticed an intermittent vibration in my truck. During my service appt, they said they were unable to duplicate the noise. T Over the past few weeks, I noticed an intermittent vibration in my truck. During my service appt, they said they were unable to duplicate the noise. The Asst. Service Manager (Syd) was willing to go for a drive with me to see if I could duplicate it. While I was unable to with him in the truck, I was able to record it the next day and let him hear the recording. In the end, they were able to locaye the issue and fix the problem. In the mean time, the service advisors I was dealing with (Pat and Aleka) were curteous and accommodating. The Service Manager (Gary) even ensured that I wasn't inconvenienced and made sure I had everything I needed. Although I didn't buy my truck at this dealer, I always go to this dealer for service. More

Service appointment Overall I was happy with the experience. I was able to get an appointment in a timely manner, I had a recall that needed to be dealt with but I also Overall I was happy with the experience. I was able to get an appointment in a timely manner, I had a recall that needed to be dealt with but I also wanted them to take a look at why my engine light was on. I dropped my car off in the morning and got a phone call around 4:30 that the car was ready, when my husband and I picked it up they had told us that the engine light was cleared and that the error message was an old code that just needed to be cleared but when we went to start the car there was still a warning message and when we questioned this, one of the service guys said that he had noticed that. We didn't understand why it wouldn't have been addressed if he had noticed it!!?? We weren't able to leave the car at that time and made another appointment to bring it in the next morning. l couldn't make that appointment and had to cancel but the warning did end up clearing itself and I don't seem to be experiencing any problems now but I am still confused as to why this wasn't brought to our attention when we were told the car was ready. More

Great personal service Bay King makes each visit a warm personal experience. The greeting process and handling of the servicing of the vehicle is always top notch profession Bay King makes each visit a warm personal experience. The greeting process and handling of the servicing of the vehicle is always top notch professional. More

Needs polishing This was my first encounter at Bay King. I called to make an appointment as there was an 'service immediately' message on my instrument cluster. I wa This was my first encounter at Bay King. I called to make an appointment as there was an 'service immediately' message on my instrument cluster. I was told just to come in and drop it off the following day. I arrived and found that Aleka appeared highly organized and efficient. I was given a shuttle ride home in less than 10 minutes. My vehicle was ready the next day. I arrived via shuttle (again very timely and efficient service), told Aleka why I was there. I was a little worried as this was a brand new vehicle. She handed me the service report with my keys and said nothing and moved on to her next task. Not even so much as 'Have a good day'. I half expected a brief synopsis of what service was done and some reassurance. When I asked, she said "Oh, I have no idea". It was a standard of customer service that was a little lacking than that of the other Jeep dealership I had previously dealt with. Meh, maybe it was just an off day. More

Excellent Dealership Excellent customer service, very friendly and attentive to your needs. Would recommend Bay King 10/10 times to anyone who is in the market for a new o Excellent customer service, very friendly and attentive to your needs. Would recommend Bay King 10/10 times to anyone who is in the market for a new or used vehicle. More

Fabulous service Great dealership with knowledgeable employees and great vehicles. Turn around time was quick, vehicles were clean and the staff were helpful to keep Great dealership with knowledgeable employees and great vehicles. Turn around time was quick, vehicles were clean and the staff were helpful to keep you on budget. Would definitely shop there again. More

Amazing crew Best crew So happy to be their customer Had all paper work done so fast and got the car on time! Plus they were always happy to answer my questio Best crew So happy to be their customer Had all paper work done so fast and got the car on time! Plus they were always happy to answer my questions I recomaned Bay King / Hamilton dealership . More

Great salesman came home with a new car Hoping the Jeep will satisfy my needs I needed more leg room as I am a tall girl traded my Toyota in as it was to small Hoping the Jeep will satisfy my needs I needed more leg room as I am a tall girl traded my Toyota in as it was to small More

A second caravan purchase from Bay King I took advantage of the end of year deals to trade in my 2012 Dodge Caravan for a 2017 model. Krystal was helpful in securing a price for my trade-in I took advantage of the end of year deals to trade in my 2012 Dodge Caravan for a 2017 model. Krystal was helpful in securing a price for my trade-in and getting the best deal possible. Thanks! More