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Yorkdale Ford Lincoln

Toronto, ON

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464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

November 23, 2017

2018 Ford Escape My husband and I had the pleasure to deal with Lisa the financial manager and Andrew. They were both fantastic, they helped us out with arranging ever More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Sherman, Lisa North
Nov 24, 2017 -

Yorkdale Ford Lincoln responded

Cathy We appreciate the review and I will pas along all of your comments to both Lisa and Andrew. When customers post reviews and discus their experience it always great to see the words they choose for their experience. I think the one that will make both Lisa and Andrew smile is impeccable :) Thank you again for the review and the trust in our team. Safe driving. Jim Hamilton General Manager

November 22, 2017

Exquisite service and great people Gary and the whole team at Yorkdale Ford and Lincoln do an amazing job of recognizing your needs and offer a great deal of knowledge which makes car b More

by Focus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max was very helpful and friendly , Gary Wener
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Focus Buying a vehicle can be daunting to some customers due to the sheer number of vehicles a customer can chose from in the market........but it should always be a fun and easy process. Most of that occurs if there is a level of trust for the customer with the sales person and staff that will take care of them. I am glad that you felt our entire team was able to provide that and thank you for the 5-Star review and the "First Class Dealership" comment. It is something we are very proud of and customers like you make that possible. Safe Driving Jim Hamilton General Manager

November 21, 2017

First experience at leasing a good one! Excellent sales person in Phyllis Firestone. She answered all my questions and walked me through considerations of buying versus leasing. Knowledgable More

by NewCar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phyllis Firestone
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Newcar2 Thank you for the review and your comments. Customers today have a lot of options on how to pay for their vehicle so its nice to see that Phyllis took the time to explain both leasing and financing in detail for you. An educated customer ALWAYS makes the best choice for themselves and is something we try to always give. Thank you again and safe driving. Jim Hamilton General Manager

November 21, 2017

First Service Visit a Success Today had my first service visit to the dealership after acquiring new Lincoln a month ago. Three small things were addressed and resolved satisfactor More

by NewCar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Newcar2 Thank you for coming in for your 1st service visit and I would like to make sure that you can take full advantage of the Lincoln Elite service we are offering. Essentially it is going to be valet or vehicle pickup and delivery and the boundaries will not be an issue. Feel free to contact service or your sales person Phyllis for details. I was sorry to hear that you had a couple of issues with the vehicle but glad that it was taken care of Larry our shuttle/valet driver continues to receive a lot of positive comments from our customers. thank you again and safe driving. Jim Hamilton General Manager

November 18, 2017

Excellent in all areas! Excellent service...friendly, courteous, knowledgeable, aim to please in every way all with a smile!! Shuttle as well is amazing, courteous, excellent More

by mclean,dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Johnstone, Michael (courtesy drive)
November 18, 2017

Purchased A New For Focus Gary Werner KNOWLEDGEABLE, FUNNY...AND A REAL PLEASURE .. He is the what the the book Titled "In Search of Excellence!!!" is all about As a CEO More

by Stephen Sher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 20, 2017 -

Yorkdale Ford Lincoln responded

Stephen A fantastic review of your experience with Gary Wener. He loves what he does and tries to ensure that all of his customers have FUN and enjoy buying a vehicle. Not surprised to read the comment about knowledgeable as he is a bit of a product knowledge guru for us, or the funny comment. I will pass this along to him and thank you for the review. Safe driving Jim Hamilton General Manager

November 17, 2017

Everything I'm Looking For As usual, the staff were helpful and listened to my concerns and added a few things to check on during the inspection. Then I got a friendly shuttle r More

by Jason Chapman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry (the shuttle driver) and I didn't catch the name of the guy who helped me at the counter
Nov 17, 2017 -

Yorkdale Ford Lincoln responded

Jason Dropping a vehicle off for service in the morning when you still have to get to work can be a challenge and its great to hear that the tram was able to facilitate that for you. Its always nice to hear from a long time customer and seems the staff made sure that all things were checked and then some during the visit. Larry (shuttle/valet) does a great job for us with our customers getting them where they need to be. Take care and safe driving. Jim Hamilton General Manager

November 17, 2017

Trade In I have leased my past two vehicles from Yorkdale Ford. I have dealt with Max Rebboh and Gary Wener. I have always had very positive experiences with M More

by Courtney Dear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Rebboh, Gary Wener
November 17, 2017

Great tag team. Between the service agent (Anne), the mechanic( name unknown) and the courtesy driver (Michael) they came together to make the experience memorable. More

by escapee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Johnson
November 17, 2017

Great service I've been consistently pleased with Yorkdale Ford Lincoln. Everyone there is friendly and helpful. They also have a great shuttle service so that it i More

by elle322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry the shuttle driver
Nov 17, 2017 -

Yorkdale Ford Lincoln responded

Elle322 Thank you for taking the time to post the review and for being part of our service customer family. Consistently pleased is a great way to be and I am glad that our service staff have been able to provide that. Larry (shuttle/valet) loves the customer interaction and is an important part of our team. Thank you again and safe driving. Jim Hamilton General Manager

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