Oakridge Ford
London, ON
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1,881 Reviews of Oakridge Ford
Great experience! Friendly, knowledgeable staff. The entire process was fairly seamless. This is the second vehicle I have purchased through Oakridge Ford. I highly rec Friendly, knowledgeable staff. The entire process was fairly seamless. This is the second vehicle I have purchased through Oakridge Ford. I highly recommend this dealership. More
Great Experience Great experience from start to finish. Staff were very accommodating and helpful. Would recommend this dealership as they work with you throughout the Great experience from start to finish. Staff were very accommodating and helpful. Would recommend this dealership as they work with you throughout the entire process and are located in an easily accessible area. More
Missing Dust Caps The service was just fine, however, the next day I noticed that the blue "Ford" dust caps were missing from the centre of all four of the brand new al The service was just fine, however, the next day I noticed that the blue "Ford" dust caps were missing from the centre of all four of the brand new alloy rims that were installed, along with the new winter tires and pressure sensing valve stems. Based on the price of the alloy rims, I assumed that they were simply omitted during the process of assembling and balancing the wheels, so I called the service department and explained the problem. I was told that I could drop by the service department at my earliest convenience and the issue would be taken care of. When I dropped by the following day, I was told that there really wasn't any omission and that the dust caps were not included with the rims that were purchased (for $285.00 each) and that they were indeed extra items. I decided to buy the "missing" dust caps and was then told that they were $16.67 each! At this point, it appeared that there were 2 issues: First, the dust caps are not included with brand new alloy rims, and secondly, I was lead to believe that I was correct in my assumption that they were simply omitted, and I could just swing by and the problem would be solved. More
Awesomeness sales Reese was helpful and knowledgeable. Solved all my problems. Justin was amazing too! Got me in a new truck and traded my old car with ease and at a f Reese was helpful and knowledgeable. Solved all my problems. Justin was amazing too! Got me in a new truck and traded my old car with ease and at a fair price. More
Great salesman My salesman Ted was very helpful and understood my needs. He worked very hard to make sure I had a vehicle that would work for me and my budget. My salesman Ted was very helpful and understood my needs. He worked very hard to make sure I had a vehicle that would work for me and my budget. More
Honest, quick, and communicative. John sold me a Ford CMax Energi, got it towed from Ottawa, and was fairly malleable on extras (roof rack etc.). I really enjoyed working with John on John sold me a Ford CMax Energi, got it towed from Ottawa, and was fairly malleable on extras (roof rack etc.). I really enjoyed working with John on this deal. John is very easy to get a hold of. He's not shy to text or email as necessary. You never feel like you're left clueless as to what's what. My impression is his job is doubly hard as he deals with online sales as well as walk-ins. He needs to juggle two really different types of customers and convert one into the other. This is just what happened with me. My wife was his "online" customer which led to a sale with me. Good on you John. More
Just look at the reviews, Reese is 5 stars Decided to purchase a 2018 Lariat. Reese answered all my questions and informed me of things I didn't even consider to help me make a competent decisi Decided to purchase a 2018 Lariat. Reese answered all my questions and informed me of things I didn't even consider to help me make a competent decision. The truck has already been put to good use! Thanks Reese. More
Amazing Experience My girlfriend and I came in looking for a used vehicle, and prior experience at another dealership left us with a negative impression of the whole pro My girlfriend and I came in looking for a used vehicle, and prior experience at another dealership left us with a negative impression of the whole process. Oakridge Ford was the exact opposite of that: Carly was wonderful to work with, and the entire staff was really enthusiastic about the car we selected. I would absolutely recommend Oakridge Ford to anyone looking to purchase a vehicle. More
Amazing experience I walked in looking to lease a car. Reese was very friendly and funny and helped me find the perfect car for me! He was very genuine and cared about w I walked in looking to lease a car. Reese was very friendly and funny and helped me find the perfect car for me! He was very genuine and cared about what I thought and wanted! More
Great experience! Vera was knowledgeable, kind, supportive and helpful throughout the process. She helped me find a great used vehicle! I recommend working with Vera, a Vera was knowledgeable, kind, supportive and helpful throughout the process. She helped me find a great used vehicle! I recommend working with Vera, and recommend the Oakridge Ford dealership. More