Birchwood Kia West

Service with a smile The entire staff is engaged in your visit - from buying to service. Engaged and accommodating. I love my new Kia! Bought in December - first oil chang The entire staff is engaged in your visit - from buying to service. Engaged and accommodating. I love my new Kia! Bought in December - first oil change in January! More

Excellent service Quick, reliable, efficient, friendly, knowlegable staff! My first service visit at Kia was a super experience as staff answered my questions respectfu Quick, reliable, efficient, friendly, knowlegable staff! My first service visit at Kia was a super experience as staff answered my questions respectfully and with friendliness. A great way to start your day with an oil change and curtesy car wash! Thanks for making feel at home! More

2018 Kia Sedona We bought a 2018 Kia Sedona one week ago, and so far we love it. We were looking for another brand at first, but the value could not be surpassed for We bought a 2018 Kia Sedona one week ago, and so far we love it. We were looking for another brand at first, but the value could not be surpassed for the price. This mini van is much quieter and does not rattle over road bumps compared to the other 2 new mini vans we had test driven from another known big brand. The salespersons were great and were very informative about their product. Overall a great experience. Thanks Kia! More

Friendly and Impressive When I take my car in, they always seem like they genuinely want to help and make things as painless as possible. Numerous times I've had them apply d When I take my car in, they always seem like they genuinely want to help and make things as painless as possible. Numerous times I've had them apply discounts to things that I didn't even know existed. They are always friendly and seem to go out of their way to make servicing your car painless. Would definitely recommend. More

Always great service with Birchwood Kia West Jack Buffie is amazing. He always goes the extra mile to help, and my vehicle is always ready when they say it will be. The service people have al Jack Buffie is amazing. He always goes the extra mile to help, and my vehicle is always ready when they say it will be. The service people have always been wonderful there - and they have not once lied, exaggerated or upsold me on anything that I don't need. They always check for recalls, and do a thorough job of any work that is needed. I live close to the Waverly Auto mall and I still go to Birchwood Kia for service. (now, sales... not no way, not no how) More

Service you can count on When I take my car in, they’re always ready to get it in to the shop, & to write the work order. They perform a detailed inspection, do the work on t When I take my car in, they’re always ready to get it in to the shop, & to write the work order. They perform a detailed inspection, do the work on the order, & call for approval for any additional work, recommended. More

Excellent repair customer service Jack Buffie is very professional and excellent customer service provider. He always goes the extra mile. He's always on the lookout for issues other Jack Buffie is very professional and excellent customer service provider. He always goes the extra mile. He's always on the lookout for issues other than the original purpose of the repair, and provides complimentary small repairs when he can. My car always gets complimentary car wash every time too. He explains the issues and options very clearly, and always uses a calm professional tone. More

Great service Had a few recall things to get done and it didn't take long plus they checked the whole car and gave me a printed copy of everything they looked at. V Had a few recall things to get done and it didn't take long plus they checked the whole car and gave me a printed copy of everything they looked at. Very helpful staff explained everything to me and the shop was very clean More

Great customer service! Just bought a 2017 Kia Forte for my daughter. Dalton and the rest of the team at Kia were fantastic to deal with. Very personable and customer servic Just bought a 2017 Kia Forte for my daughter. Dalton and the rest of the team at Kia were fantastic to deal with. Very personable and customer service oriented. The sales process and purchase was quick and easy. Would highly recommend! More

General Jack buffie one of the service consultant, i recommend seeing him, its not because he covers the payment for my air filter but everytime i got service Jack buffie one of the service consultant, i recommend seeing him, its not because he covers the payment for my air filter but everytime i got service he knew my car already and what im gonna do, so yeah pick birchwood kia west More