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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.6
1,106 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,106 Reviews of North York Chrysler Jeep Dodge Ram Fiat

October 28, 2017

Great Service I'm on my fourth car from this dealership. Service has always been friendly and informative. I expect that during the life of the car maintenance serv More

by Phil-Up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan
October 24, 2017

CAUTION TO ALL CUSTOMERS CAUTION CUSTOMERS OF NORTH YORK CHRYSLER: YOU WILL LOSE YOUR TIME + MONEY. *IMPROPER DIAGNOSTICS/REPAIRS *UNQUALIFIED/INEXPERIENCED STAFF More

by Seandanielkennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John (yin kui)
Dec 07, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, We’re sorry that you feel this way about our dealership. We’re a 100% transparent and honest organization that provides the customers with all information up front so that they can make an informed decision. To see something like this happen is completely unacceptable. We would like to look into your complaint and find out what exactly happened. Can you please provide us with some more information such as your full name, make/model/VIN of your vehicle and the date on which you visited our dealership. Once we have this info, we can investigate the matter further and our service manager will get in touch with you with an answer. Apologies once again. Regards, Your Friends at North York Chrysler.

October 22, 2017

Service John provides exceptional professional customer service. He is friendly and knowledgeable. He takes time to explain the problem and options, gives hon More

by Tre2yb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - service
October 21, 2017

Review of recent regular maintenance visit. When I called to make an appointment for service, the Service Adviser I spoke with, after reviewing my file, suggested that I use the fast service lan More

by Judi Wagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser, cafeteria server, mechanic who changed the oil, cashier.
October 20, 2017

Excellent Customer Service Found the exact vehicle I was looking for on the North York Chrysler Website. Made a visit and was introduced to Danial Chapari. He was very helpful a More

by russell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danail Chapari
October 13, 2017

Good place to meet good people. I brought 2107 Pacifica from Raymond Orr he is very good man and kindness. He is always help me when I need but I was disappointment now on because More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orr .
October 12, 2017

The perfect level of helpfullness for buying new Found the truck I was looking for that met my budget - wasn't in position to buy right away but the dealer continued to work with me at my pace, which More

by Perfect place to buy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orr
October 11, 2017

Very experienced and friendly I brought in my 2007 Dodge Grand Caravan for an oil change, and I was greeted when I got in and my car got into the express lane right away to get ins More

by Herrerd010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
San
October 11, 2017

Great service I brought my car (2012 Jeep Cherokee) for its first oil change at the express lane, and I was pleased with what service I received. I spoke to San, th More

by Herrerd010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
San
October 08, 2017

No pick up and drop services available Well not sure....... what is happening with this dealer. The attitude of the services folks is just horrible. No drop up or Pick up services. But the More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Services
Dec 07, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello Sam, Let us start by apologizing for your below par experience at our dealership. We’re always striving to improve and provide better services to our customers and such honest reviews help us identify our flaws and work on them. Unfortunately, we do not have a vehicle pick-up and drop-off service as of now but we assure you that we are working on it currently and would be implementing it in the near future. However, we do have a shuttle drop-off and pick-up service that drops-off and picks-up customers from various access points around our dealership such as malls and subway stations. If you would like to provide some suggestions, you can directly reach out to our Service Manager and have a one-on-one conversation with her regarding the same. Apologies once again and thank you for your honest feedback. Regards, Your Friends at North York Chrysler.

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