Erin Dodge Chrysler Jeep

You know she is good if she is able to sell to me I went to another Jeep dealership first and it was an awful experience so I came to Erin Dodge instead. Right away the atmosphere was different, and M I went to another Jeep dealership first and it was an awful experience so I came to Erin Dodge instead. Right away the atmosphere was different, and Maggie was brought to me as my sales consultant. She was very sweet, professional and put me and my needs first. I felt very comfortable as I was able to express my thoughts, and explore many options to get exactly the Jeep Wrangler I wanted and the budget I wanted. She was very patient and explained many things to me as it was my first time buying a car. I only went to the dealership to "look" at Jeep Wranglers that day but she ended up selling my dream car to me! So you know she is good! More

Diagnostics & xxxxtle Service I purchased my 2015 Challenger in the city of Burlington, I now moved to and live in Mississauga to which I was looking for a new home for my vehicle I purchased my 2015 Challenger in the city of Burlington, I now moved to and live in Mississauga to which I was looking for a new home for my vehicle to be looked after. I found ErinDodge which is inly 20min away from my residence. My vehicle had a service engine light on so I quickly made an appointment for Thursday Sept 19th for 9:30am. After several phone calls I made in late afternoon to see the status of my vehicle, the service dept decided to call me around 4pm that day. The result, unable to figure out the issue as my car has been modified. Yes it has, at a dodge Chrysler dealer in Scarbourough (to which it was also approved and inspected to maintain its warranty.) All in all, I said I would call in morning to pu vehicle and take it to the dealership in Scarbourough. ( that's what they said I should do.....go figure) Today Wednesday Sept 20, I made a call at 8:25am to have service arrange a shuttle to pick me up from my home. ( again, I'm 20min away ), I then call them back about 9:10am to see how much longer as I have an appointment at the Scarbourough dealer for 10:30am Erindodge Chrysler service dept tells me he was little busy this morning and will be there shortly. Understandable I say ok thank you. Waiting, waiting, waiting. Now it's 9:58am so an hour and a half go by no shuttle. I then call to cancel my shuttle as I now had to make other arrangements to pu my vehicle. I think at this point it's time to look for a new dealer ship as Erin Dodge Chrysler seems to have no regads for there clients time and / or maybe they just don't need the business or recommendations. More

Quality of Service Maggie is a very good at what she dose because of the way she explained everything to me about the first time buying of my car, really appreciate her Maggie is a very good at what she dose because of the way she explained everything to me about the first time buying of my car, really appreciate her personality and professionalism I would strongly recommend my friend and family to Erin dodge.... More

Excellent salesman, with phenomenal customer service skills. Ahmed was an amazing salesman, we bought a Jeep from him today and he was very pleaseant and easy-going. We were uncertain if we wanted to proceed wit Ahmed was an amazing salesman, we bought a Jeep from him today and he was very pleaseant and easy-going. We were uncertain if we wanted to proceed with the car, he let us take it for a ride to get coffee. He was very reasonable and amazing. I do highly recommend him to anyone looking for a good salesman. Excellent service. More

Outstanding ! Danielle is always pleasant and even when you have a whopping service bill she can make you feel a bit better. She is always smiling,dresses well and Danielle is always pleasant and even when you have a whopping service bill she can make you feel a bit better. She is always smiling,dresses well and is very efficient at her job. She knows her job well and the ins and outs of the systems the service department deals with. They are lucky to have her and still have her as her personality skills could put her in a number of customer service positions.Great job Danielle and keep smiling ! Thank-you More

Thank You Kevin Persaud in Parts I would like to thank Kevin. Kevin went over and above his regular duties (or what I even expected), to ensure that I had the parts I needed before I would like to thank Kevin. Kevin went over and above his regular duties (or what I even expected), to ensure that I had the parts I needed before closing for the Canada Day Weekend. You really impressed me Kevin (I do not impress easily). It is not often these days that I notice this level of customer service. I left today with my parts, a smile on my face, feeling good and appreciated as a customer. Keep up the good work Kevin. John T More