Courtenay Mazda

Excellent service! The service my husband and I received at the Courtenay Mazda was outstanding. We were met by a a sales rep named Chantelle. She was very polite, infor The service my husband and I received at the Courtenay Mazda was outstanding. We were met by a a sales rep named Chantelle. She was very polite, informative, and professional. She was a pleasure to work with and provided excellent service the whole time we were there. Great experience overall and we would definitely recommend Courtenay Mazda to our families and friends. Thank you for helping us find our dream truck! More

New CX5 We got a great deal on a new CX5. The entire sales team were extremely helpful and great to work with. All of them went out of their way to make buyin We got a great deal on a new CX5. The entire sales team were extremely helpful and great to work with. All of them went out of their way to make buying a new car a very enjoyable experience. More

Superb buying experience I worked with Mike to purchase a used vehicle. He was very responsive, professional and pleasant to deal with. The rest of the transaction went very s I worked with Mike to purchase a used vehicle. He was very responsive, professional and pleasant to deal with. The rest of the transaction went very smoothly with Chad and Gaye. More

Excellent over the top customer service Bowen,Chad,Mike at Courtenay Mazda are true gentlemen. They have been extremely helpful.Bowen,Mike,Chad is very knowledgeable about the car industry. Bowen,Chad,Mike at Courtenay Mazda are true gentlemen. They have been extremely helpful.Bowen,Mike,Chad is very knowledgeable about the car industry. Chad is extremely helpful in trying to get me into a Mazda. More

GREAT EXPERIENCE Such down to earth people I'm so happy to have met your team. They worked with me to match me up with what I needed. Starting 2016 in style. Thnx to M Such down to earth people I'm so happy to have met your team. They worked with me to match me up with what I needed. Starting 2016 in style. Thnx to Mazda mike. Logan and Chantelle. More

Gaye is Awesome! We went in to the dealership looking for a car for myself. Test drove quite a few and hubby was happy with at least a couple of them. Not me though I We went in to the dealership looking for a car for myself. Test drove quite a few and hubby was happy with at least a couple of them. Not me though I just wasn't 'feeling it'. Gaye made me feel very welcome and comfortable and totally at ease and not at all like I was taking so much time. I gave her a rough idea of what I wanted and she came up trumps when she brought out a 'new' used vehicle that had only just been brought in...it hadn't even had chance to be detailed yet...I feel in love with it right away and even more so when taking it for a spin. I love my 'new' 2012 Mazda 3 it is simply the best vehicle for us. It has a great look to it and I am very happy with the split folding rear seats/hatch area I can fit so much in there, even furniture if need be! Thank you Gaye for your wonderful service and happy friendly way about you. We will come back again for sure! More

new car friendly service and no pressure salesmanship by gaye. good followup by gaye and mazda service dept.soft seats and good coffee while you wait while friendly service and no pressure salesmanship by gaye. good followup by gaye and mazda service dept.soft seats and good coffee while you wait while yourvehicle isbeing serviced More

Purchase of new 2016 Mazda CX-5 Purchase was to replace and retire an elderly (but serviceable) Ford Explorer with 220,000+ km. Concerns about the Explorer's reliability in 2016 du Purchase was to replace and retire an elderly (but serviceable) Ford Explorer with 220,000+ km. Concerns about the Explorer's reliability in 2016 due to its age (21). Bowen De Marco and his wealth of product knowledge admirably steered us through the process of choosing and purchasing a new 2016 CX-5. Bowen's friendly and knowledgeable approach made the purchase totally painless. Bowen's friendly and helpful attitude mirrored the attitude of everyone we met at this dealership. Both Finance expert Chad and Boss Cory and Service Manager Kyle were equally friendly and helpful. It's obvious that customer care and relations are top of this dealership's priorities. Hence our rating of Excellent for this Dealership - if there was a grade of Excellent Plus we would rate it as that. More

No Pressure We checked out several dealerships and used car lots in the Courtenay area to get a second vehicle for the family. Courtenay Mazda was a breath of fre We checked out several dealerships and used car lots in the Courtenay area to get a second vehicle for the family. Courtenay Mazda was a breath of fresh air after having to deal with a few "stereotypical" sales people at some of the other places. Chantelle was very low key and at no time did she use any of the annoying "sales techniques" used by some of the more pushy sales people we encountered. She simply provided the information we needed and was not afraid to acknowledge when she didn't know something, but sourced the information from her coworkers. We never felt pressured. Chantelle was also very friendly and genuinely personable. We were able to take the vehicle for a nice long test drive and discovered a few items of concern. Corey agreed to have those items looked at and fixed as a condition of the sale. Chad, who had a job to do selling us extended warranties, simply went through his pitch but did not pressure us when we declined. The only thing that made me roll my eyes a bit is when the "free gift" for the purchase ended up being a discount on an extended warranty. But hey! they're in the sales business after all. More

Very pleased with information provided by our salesman. Excellent description of our vehicle's features, and of how to use them. Took us on a long drive to ensure we learned how to use all the car's featur Excellent description of our vehicle's features, and of how to use them. Took us on a long drive to ensure we learned how to use all the car's features. More