Porsche Annapolis

40K service done - Received a nice loaner. Shop forgot to communicate that my break fluid reservoir was below minimum. Shop forgot to communicate that my break fluid reservoir was below minimum. More

Great service. Jaime was great. Will return again if I need to. Thank you again Jaime was great. Will return again if I need to. Thank you again More

Always very helpful. Hugo and Jamie are terrific as service managers. They will remember your name. Hugo and Jamie are terrific as service managers. They will remember your name. More

When I bring a car for service, I get an estimate of the cost, without asking. They always have a loaner car (if you reserve one), they always communicate the progress of your work, they always undercut th cost, without asking. They always have a loaner car (if you reserve one), they always communicate the progress of your work, they always undercut the estimate and the work is always done on time. I have never used a dealer that did all of these things correctly until Porsche of Annapolis. More

Juli and the team were absolutely phenomenal! ! Not only did they give me my dream car as my loaner throughout service, but she handled my car and situation with the utmost care and consideration. ! Not only did they give me my dream car as my loaner throughout service, but she handled my car and situation with the utmost care and consideration. I never felt like I was being forced into something like many dealers often do. The entire team really went out of their way to service my vehicle and provide me with the best recommendations going forward. Kudos to Julie for providing the best customer service!! More

Top flight service and friendly staff. Wonderful to visit the dealership, and it’s close by my home and it’s therefore quite convenient. Wonderful to visit the dealership, and it’s close by my home and it’s therefore quite convenient. More

Nick was brand new to the store and the business when we first dropped in. We expected some growing pains as a result but the team came together and did a wonderful job putting together a deal on a Macan. first dropped in. We expected some growing pains as a result but the team came together and did a wonderful job putting together a deal on a Macan. Katherine was welcoming and focused at the same time - the energizer of this operation! All in all, a very good experience. Looking forward to more of the same as we continue this relationship going forward. More

Excellent service. Jamie was understanding of my needs and the Valet crew (Jeff) went above and beyond their duties. Jamie kept me informed throughout the process. T Jamie was understanding of my needs and the Valet crew (Jeff) went above and beyond their duties. Jamie kept me informed throughout the process. The service done on my Cayenne was done expeditiously and greatly appreciated. Rich E. More

I have owned two Porsche sports cars (Cayman and 911 Turbo S) serviced at Porsche of Annapolis. These have included regular service per factory guidance, as well as more complex repairs. Every single Turbo S) serviced at Porsche of Annapolis. These have included regular service per factory guidance, as well as more complex repairs. Every single visit has been first-class and the cars were returned in top operating condition without need for a return follow-up. Hugo is an extremely knowledgeable Porsche service advisor with many years of experience. The other service advisors are highly competent as well. Service Manager Rob B, and Head Mechanic Alexis R are a joy to work with. The videos they provide in the course of service are extraordinarily helpful in informing the customer of status and type of worked required. This dealership is extremely well managed and has recruited talent with very high levels of expertise. More

My experience with their service department continues to be excellent. Great and timely communication from Hugo. The customer service is outstanding! to be excellent. Great and timely communication from Hugo. The customer service is outstanding! More