Heritage Mazda Towson

I have had an awesome experience at Mazda of Towson with Jenna DiGennaro Bull. She is very knowledgeable about the business and very encouraging. I was nervous and she just calmed my spirits, assuring me t Jenna DiGennaro Bull. She is very knowledgeable about the business and very encouraging. I was nervous and she just calmed my spirits, assuring me that things would be fine. I appreciate her working within my parameters and just being a ray of sunshine 🌞. Now I am leaving with a reliable car that I love and I'm so grateful for this experience! Thanks Jenna I pray that you are blessed beyond measure! Truly Thankful 💖💫💛🤘🏾🙏🏾 Corey Davis you have a rare gem be sure to keep her!! More

Shady. We called and made an appointment with Frank to look at a specific car. After driving 2 hours, we arrived at the appointed time. Frank was mysterious We called and made an appointment with Frank to look at a specific car. After driving 2 hours, we arrived at the appointed time. Frank was mysteriously busy for an appointment he set so they handed us off to another person. No problem. We test drive the car and it was fine. After we came back from the test drive we were informed of a "problem.". Someone else was there signing paperwork for the car but there was another one for almost $10K more that was available. 1). They knew when we got there that someone else was purchasing the car. 2) Why would you schedule an appointment and not reserve the car at least until 15 minutes after the scheduled time? 3). As a "courtesy" they offered us $500 off the cost of the car that was $10k more expensive 4). Why wouldn't you call to say someone else is buying the car so we didn't make a trip needlessly? If I could give them 0 stars, I would. 1 More

The whole team at Heritage Mazda of Towson was fantastic! I can’t thank them enough for their help and the fantastic deal they gave me on my beautiful new CX-30! Thank you all! I can’t thank them enough for their help and the fantastic deal they gave me on my beautiful new CX-30! Thank you all! More

Patrick was a pleasure to conduct business with when purchasing a new CX-5. He approached us in the lot and treated us respectfully and kindly the whole time. Patrick is not a salesman who pushes you or purchasing a new CX-5. He approached us in the lot and treated us respectfully and kindly the whole time. Patrick is not a salesman who pushes you or rushes but instead is easy and a pleasure to work with. I would work with him in the future if the opportunity presents itself. More

I had a very good experience in Mazda Heritage Towson buying my first car. Everyone was helpful and transparent. Car price was fair and there were no hidden fees. Greg was helpful every step in choosin buying my first car. Everyone was helpful and transparent. Car price was fair and there were no hidden fees. Greg was helpful every step in choosing the right car while Paris made payment arrangements simple and easy. They even accommodated my unusual payment option. All in all, very positive experience. More

They have the best customer service reps and I would recommend anyone there for service. recommend anyone there for service. More

We had the one of the best buying experiences. They are a professional and friendly team. They are a professional and friendly team. More

Rudy and team were great! There was a minor scuff on the bumper and they repainted it for us before we got on the road. Felt very well taken care of and are thankful for Herit There was a minor scuff on the bumper and they repainted it for us before we got on the road. Felt very well taken care of and are thankful for Heritage’s service and care. More