Bayside Chrysler Dodge Jeep Ram of Annapolis

Love the car process of purchasing the vehicle took longer than usual. They sold me a used car with a cracked windshield that I saw later and with the tire sensor on and the tire is unable to hold air longer than usual. They sold me a used car with a cracked windshield that I saw later and with the tire sensor on and the tire is unable to hold air More

The best car buying experience ever, from the moment I entered to 3 days after my purchase when TC called to make sure I still loved my Jeep… Spoiler alert! I still love my Jeep! If you want to enjoy buyi entered to 3 days after my purchase when TC called to make sure I still loved my Jeep… Spoiler alert! I still love my Jeep! If you want to enjoy buying a car, this is the place for you. Ask for TC, he has you covered. More

My wife and I had a great experience working with Joey Donnelly, the entire process was very smooth. Also a big thank you to Ed for his efforts in detailing our pre-owned Jeep. Customer service has been a Donnelly, the entire process was very smooth. Also a big thank you to Ed for his efforts in detailing our pre-owned Jeep. Customer service has been awesome! More

I had a wonderful experience working with Michael Pagliaro. He worked with us to get our new car and went above and beyond. Pagliaro. He worked with us to get our new car and went above and beyond. More

David was a pleasure to work with. He accommodated my schedule, stayed in contact with any updates and helped make the process smoother than I could have imagined. He accommodated my schedule, stayed in contact with any updates and helped make the process smoother than I could have imagined. More

After a few bumps that often come with the transition of new ownership everyone and I mean everyone from top to bottom was so helpful not only did I service my vehicle there. I just bought a brand new 202 new ownership everyone and I mean everyone from top to bottom was so helpful not only did I service my vehicle there. I just bought a brand new 2023 truck. More

I had great experience working with Kevin Miller, great customer service, got everything I was looking for. He went above and beyond. customer service, got everything I was looking for. He went above and beyond. More

The used car manager and service department make a catastrophic mix. Do not buy a used car from this group. On the positive side I would recommend the new car department, and the new general manag catastrophic mix. Do not buy a used car from this group. On the positive side I would recommend the new car department, and the new general manager seems committed to cleaning up used and service. Give him some time to effect change. More

Please do not go to this service center. It is virtually impossible to get ahold of your service advisor (mine was Citlaly Motolinia). I even went in person a month after I hadn't gotten an It is virtually impossible to get ahold of your service advisor (mine was Citlaly Motolinia). I even went in person a month after I hadn't gotten an update on my vehicle but failed to obtain anything other than vague responses. My car sat in their lot for over 5 months without being touched. I was advised by the new service director to not look into my car's issue any further and that it would be a waste of more time and money. My car was written off as if there was nothing that could be done without me coughing up THOUSANDS of dollars. It turns out it there was much that could be done; they just didn't want any part of it. I was made aware that the previous service director, Scott Donaldson, falsified warranty documents; he later was fired. The new service director, Brandon Beane, and his staff have no empathy and work only for quick buck jobs. They could care less about working things out properly and for the benefit of the customer (which in return would benefit them - that's how you obtain loyal customers). This was my first and last time visiting this service department. Thank you for absolutely nothing. More