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Signature Mazda

Richmond, BC

4.9
1,880 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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1,880 Reviews of Signature Mazda

October 02, 2022

Signature Mazda, as usual, provided excellent service and value! The new video service on my car was a pleasant surprise as it showed how my car was measuring up! Very satisfied !! More

by cab1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrine
October 01, 2022

The staff in the service area are always extremely helpful and courteous. Excellent service for my car and always on time. Thank you! More

by bsbobroff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arash, Corrine, David
September 30, 2022

The absolute pinnacle of car buying experiences. Loved every second of it. The whole team was a pleasure to work with. I was graced with top tier service by every manager i met throughout the intera More

by King Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny, Alice, Aaron, Marko
September 30, 2022

Maintenance service carried out at the Automall was excellent. Service Advisor, Quinton Diep, provided me with a video of the inspection and answered all the questions asked. More

by tnali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton Diep
September 29, 2022

I received immediate assistance when I arrived. The service rep was polite and clear. I was directed to a comfortable waiting area. The work to be done was clearly explained. The work was compl More

by Margaret Behenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui
September 23, 2022

Everything was done within the estimated time and done to my satisfaction. The waiting area was clean and spacious. More

by harveyclyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reception area staff
September 22, 2022

The guy who helped me was very kind and professional. Did a great job keeping me up to date on the service job and costs. More

by colekrause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton I think
September 22, 2022

Great service. I really enjoyed the new video and work approval feature - it made communication really smooth and easy. All the staff were attentive and efficient. More

by Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton
September 18, 2022

David helped me with my service and it was great. I liked the video where they sent it to me and explained to me what and why the parts need to be replaced More

by jordan1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui
September 17, 2022

Although it required a second trip, the Service response was very good and things appear to have settled down and are working properly. cMy last ( negative ) review was an overreaction and I would withdraw More

by peterdandyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Mgr & JTK
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