Walter Goldman | Page 54

EXCEPTIONAL CUSTOMER SERVICE AT DCH MONTCLAIR ACURA!! I went into DCH Montclair Acura a little over a month now with either a TLX or an ILX on the brain. They had me test driving one of each in a matter o I went into DCH Montclair Acura a little over a month now with either a TLX or an ILX on the brain. They had me test driving one of each in a matter of minutes! Walter Goldman was so knowledgeable about each vehicle you'd think he was doing this his whole life! I decided in the TLX, I just liked how it drove better, my personal preference. It took less than a week to be back in to sign the papers & be out with my new, deep red TLX. (I still was in the process of selling my old car to a private buyer.) This dealership including Sales Manager, Ruben Arcila, Walter Goldman, and Marie Rossi bent over backwards to get me into my vehicle. Such awesome customer service! DCH Montclair Acura really exemplifies their motto, "Delivering Customer Happiness"! Plus, when we were in the dealership it was so quick! What took the longest was Geico putting me on hold! My friends & family will definitely be recommended here. As well as, my husband and I will definitely be back when my lease is up! Maybe for an MDX next time... :) Thanks Montclair Acura!! More

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Experience Leasing 2016 ILX Previous experience has been excellent. My experience in leasing the ILX 2016 on 4/4/16 was equally good. Sales rep Walter Goldman did a thorough jo Previous experience has been excellent. My experience in leasing the ILX 2016 on 4/4/16 was equally good. Sales rep Walter Goldman did a thorough job explaining features of the car. More

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Purchased MDX coming off Lease Last month I purchased a 2012 MDX that was coming off lease. Walter Goodman was my sales representative. It was a first rate experience. Walter was ve Last month I purchased a 2012 MDX that was coming off lease. Walter Goodman was my sales representative. It was a first rate experience. Walter was very knowledgeable about the car and took time to answer my questions. His no pressure approach was appreciated as he explained the various options available from a services standpoint. He also proactively followed up after the purchase to ensure I brought the car back in for some minor bodywork. He made all the arrangements and ensured this was provided at no extra charge. The day I brought the car in I dealt with Kevin Gilbertson who was very helpful and even provided a loaner car for my personal use. I can highly recommend this dealership. More

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Good service and prices, no pressure experience I had bought certified MDX. Selection and prices for certified pre-owned cars are the best in North Jersey. The whole process of picking car, test dri I had bought certified MDX. Selection and prices for certified pre-owned cars are the best in North Jersey. The whole process of picking car, test drive and price negotiations took about 1 hr. Walter Goldman was very knowledgeably, helpful, no hard pressure and did not play games of "let me ask my manager" on every turn. Definitely would recommend him More

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Exceptionally Satisfied New Customer This was my first experience at this Acura Dealership (this being my fourth Acura vehicle) and expect to be a returning customer. Ruben and Walter wer This was my first experience at this Acura Dealership (this being my fourth Acura vehicle) and expect to be a returning customer. Ruben and Walter were very welcoming and assisted me personally throughout the buying process. They worked diligently to provide me with the "best" price in comparison to my previous dealership. I would definitely recommend them to my friends and family! More

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great experiance Walter Goldman was great. process was very smooth, transparent and friendly. We are very happy with the car and look forward to returning to DCH for f Walter Goldman was great. process was very smooth, transparent and friendly. We are very happy with the car and look forward to returning to DCH for future needs. More

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Great experience! We went in for a quick look around and test drive and ended up driving out with our new car! Walter and Alix were extremely helpful in getting all the We went in for a quick look around and test drive and ended up driving out with our new car! Walter and Alix were extremely helpful in getting all the proper paperwork filled out and getting us into our new car. The dealership was very accommodating and even assisted with dropping off our car and bringing us back to the dealership to take our car home. Would definitely recommend this dealership to friends! More

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A pleasure to deal with at every stage of buying a new car! More Auto Dealers should strive to be like DCH Montclair Acura. From the time I stepped into the showroom and was greeted by the friendly receptionist More Auto Dealers should strive to be like DCH Montclair Acura. From the time I stepped into the showroom and was greeted by the friendly receptionist, to being helped in car selection by my sales consultant, Walter Goldman, to finalizing the financing and paperwork with Marie Rossi, the experience was smooth, professional and stress free. Walter was a pleasure to deal with. He was knowledgable, courteous and patient in answering any questions or concerns I had. After the transaction, I was given a thorough orientation of the new operating controls, etc. More

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Great experience all around! Walter has made the car buying process as enjoyable as it is meant to be. He was efficient, knowledgeable, extremely customer friendly and helpful all Walter has made the car buying process as enjoyable as it is meant to be. He was efficient, knowledgeable, extremely customer friendly and helpful all around. I highly recommend him. More

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Honest, Intelligent and Courteous We enjoyed working with Walter Goodman. In what can be a stressful and challenging process, Walter helped guide us and and made us very comfortable w We enjoyed working with Walter Goodman. In what can be a stressful and challenging process, Walter helped guide us and and made us very comfortable with the purchase we were making. He quoted us a very fair process for our MDX and was very knowledgeable about the features of the car as well as comparable models by other manufacturers. He had a very patient and kind disposition. We would highly recommend working with him! More

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