Tony Oliva | Page 4

Listening to the Customer Tony Oliva was a superior sales representative.... he listened carefully to what we said (and what we didnt!) about our needs for a "Pre-Owned" vehicl Tony Oliva was a superior sales representative.... he listened carefully to what we said (and what we didnt!) about our needs for a "Pre-Owned" vehicle which would, among other things, have enough power to tow my boat trailer. He knew his inventory exactly, showed us several Outbacks, and recommended a specific car with mileage and pricing right in our "sweet spot." His automotive experience beyond sales gave us confidence in his recommendation, and to close the sale, he personally attended to a few "fixes" on the car body. Ed Chen made an extremetly clear explanation of the cost and financing options available both from the manufacturer and the dealership. More

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Tony was great! Very helpful and knowledgable and you can tell that he really enjoys what he's doing and cares about customer satisfaction. Thank you, Tony and Subaru! - Ashley R tell that he really enjoys what he's doing and cares about customer satisfaction. Thank you, Tony and Subaru! - Ashley R More

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The best dealership experience ever My husband and I visited a Subaru dealership near us on the shoreline fully prepared to buy a used Outback from them. The sales staff we dealt with th My husband and I visited a Subaru dealership near us on the shoreline fully prepared to buy a used Outback from them. The sales staff we dealt with there could not have been more useless. When we test drove a car, there was zero explanation of its features. When the car we thought might work turned out to be too expensive, they basically shrugged and made no attempt to work with us to figure out one that would. So we researched their supposed inventory on our own and found another possibility; when we arrived to see it, no one could locate it or tell us when it might show up. Then a friend recommended Quality... a much longer drive from us, so I called first to speak to a manager (not wanting to waste any more time with useless salespeople--my old car was on its last legs and we were about to take a long road trip, so time was of the essence). I explained what we were looking for and he quickly identified a NEW vehicle that fit the bill, both in features and in price--something we hadn't thought we could afford but that no one at the first dealership had ever suggested. With my husband under the weather that week, Tony Oliva walked me through the buying process like an old friend. He was knowledgeable, thorough, patient, honest, kind and entirely professional. You have no idea how much there is to a Subaru until you've spent an hour with Tony! Still, there is no hard sell here: Subarus are selling themselves these days, and definitely hold their value, so the sales staff in many dealerships can obviously coast. This dealership, however, goes to great lengths to make its customers feel at home, both in house and in their cars. It's clear that they want to establish a relationship with their customers for the long haul, by being invested in making sure those customers are happy--and comfortable--with their initial purchase. This is not only our first Subaru; it's also the first time I can say that I respect the dealership and its staff. Altogether a satisfying experience! More

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Love my car Easy to work with, respectful, and made the experience of buying the car comfortable. Love the car, never felt pressured to add things we didn't want. Easy to work with, respectful, and made the experience of buying the car comfortable. Love the car, never felt pressured to add things we didn't want. More

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Awesome Experience/ Great Staff from start to Finish My husband and I are so pleased to have done business here. Tony Oliva made everything easy and it was a pleasure to work with him. Their finance d My husband and I are so pleased to have done business here. Tony Oliva made everything easy and it was a pleasure to work with him. Their finance department is also great.. Our best car buying experience in 10 years. Thank you Quality Subaru! A dealership that is run with the customer in mind!/ More

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Low key and straight forward I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. He spent several hours with me going over the car in detail, we went on a test drive and then after a minimum of negotiation over the value of my trade-in, agreed upon a very fair price. They facilitated all the paperwork, registration and insurance and I was able to drive the new car (which I love) off the lot the same day! More

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Top-nocth car, dealership, and salesman, Tony Oliva. Just finished shopping for a new car. Bought a Subaru Forester. It appears to be an excellent and affordable car. Salesman Tony Oliva was/is top-no Just finished shopping for a new car. Bought a Subaru Forester. It appears to be an excellent and affordable car. Salesman Tony Oliva was/is top-notch. He impressed me as being very honest and helpful, and a great representative for the car and the dealership. Thanks, Tony. More

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Good experiece Tony Oliva was great to work with. He was knowledgeable and made it his mission to make sure I knew how to deal with and learn about all the bells an Tony Oliva was great to work with. He was knowledgeable and made it his mission to make sure I knew how to deal with and learn about all the bells and whistles in my new 2019 Subaru Forester. He was available anytime I had a question. Early on I worked with Ann Brooks who was very friendly and helped guide me through my initial meeting with the 2019 Forester. More

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Awesome experience! I would recommend Tony Oliva at Quality Subaru to anyone searching! He is very straight forward and to the point, full of knowledge and eager to get t I would recommend Tony Oliva at Quality Subaru to anyone searching! He is very straight forward and to the point, full of knowledge and eager to get to know his customers on a personal level! He made my experience of buying my new car an amazing one and I am grateful for that. More

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Subaru Legacy Working with Tony during my first time car buying experience was as seamless as possible. He was extremely friendly, patient and thorough answering al Working with Tony during my first time car buying experience was as seamless as possible. He was extremely friendly, patient and thorough answering all of my questions throughout the process, and helped me configure my iPhone to my new car. I can’t say enough about the positive experiencing working with Tony! I would recommend Quality Subaru to any of my family and friends. More

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