nfriesen1 1/24/2013 7:25:23 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Chris LaneTony NaimDesmond PennerSteve Taylor Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Crown Nissan: I wasn't really in need of a new truck, but I was feeling like it might be time for a new one anyway and mentioned it to Chris Lane in the service department while picking my tuck up from a service job. Desmond Penner, Kylie Loehndorf and Steve Taylor were great and worked out a deal that I was very happy with to trade my 2011 Titan SL in on a 2013 Titan Pro 4X. An hour later they had a new truck on order for me and we had a deal. Everyone I dealt with was friendly and great to deal with! They definitely strive to make sure customers walk away satisfied!I have driven nothing but Nissan for the past 12 years, and a major reason for that is the way their sales and service personnel make sure that customer satisfaction is #1. After moving to Winnipeg last spring and dealing with Russ Johnson, Chris Lane in the service department it was obvious Crown Nissan was going to give me the same experience as I had at my previous Nissan dealer. When it came time to buy a new truck, I felt that there was no need to shop around. I was given a great deal that I was happy with and treated like an important customer. They gave me the confidence that I made the right choice in dealing with them and make me feel like there is no need to shop around. They will treat you right!!I would recommend anyone looking to buy a car goes to see either Kylie Loehndorf or Desmond Penner to help them out! As long as I am in Winnipeg I will be a loyal customer of Crown Nissan. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
kellielambert23 12/24/2012 10:23:17 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Thomas BartonTony NaimSteve Taylor Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Crown Nissan: For purchasing my first new car, Crown Nissan made it very easy! Thomas was great with answering any questions I had with the car and Steve helped out whenever was needed. Customer service was great!! And they truly wanted to help to get the best price out there and get the right car that fits you! I would recommend this dealer to everybody. Thanks again! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jjosaipathfinder 12/12/2012 3:34:14 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tony NaimSun Qian Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Crown Nissan: Having owned a number of vehicles over the years,I have dealt with quite a number of car dealerships but I must say none could compare to the treatment and service I received at Crown Nissan. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
LorenaG 11/7/2012 9:48:51 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tony NaimSteve Taylor Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Crown Nissan: Had an excellent buying experience with Crown Nissan. Steve and Tony were great at explaining the trading and buying process. They were both very informative and helpful. I was able to receive a great price for my trade-in. Because of the trade in value and great staff at Crown, I was happy to provide them with my buisness. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
marcus2110 10/20/2012 11:01:11 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Russell JohnsonChris LaneTony NaimDesmond Penner Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Crown Nissan: Good approach to the sales process throughout. I felt comfortable with the individuals involved. the business office was excellent in explaining options. pricing was fair, and delivery fast and excellent. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
bvrousseau 10/5/2012 8:29:58 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jeff GorenRussell JohnsonTony Naim Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 4 Pricing: 3 Overall Score: 4.4 My Review Of Crown Nissan: I had a very bad experience because I felt I was misled in a letter which turned out to be a "bait and switch" marketing tactic by Nissan (not the dealership). I wrote a letter to the General manger describing why I was EXTREMELY disappointed with my experience. He arranged for an appointment for me where he addressed my concerns and explained how this unpleasant experience came to pass. I have been a customer at Crown Nissan for over 5 years and have been extremely impressed with the staff, quality of service and their efforts to go out of the way to provide excellent service in the past. That is why I was so disappointed with the unscrupulous and misleading tactics which led to my coming in to purchase/lease (it turned out to be lease) a new vehicle. While being somewhat transparent in indicating it was not the dealership but rather Nissan that had initiated the campaign, I still felt the people I met with were genuinely interested in addressing my concerns and did offer some significant service credits to make things right. So, yes, I would recommend Crown Nissan to others, but I would certainly caution them about any "special opportunities" which were being offered. I genuinely felt that Crown Nissan management was not in favor of the tactics used by Nissan marketing, but nevertheless, (and perhaps they had no choice)they were participants in what I view to be the "bait and switch" deception. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
David Nathan 9/18/2012 10:50:30 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Thomas BartonTony NaimSteve Taylor Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 2 Overall Score: 4.4 My Review Of Crown Nissan: Nissan Maxima SV-2012 We had a great experience at Crown Nissan when we purchased our car recently. All of the staff whom we encountered right from our first phone call to the point of sale had rendered us an exceptional service.The Sales Consultant Thomas Barton was friendly and knowledgeable, answered multiple questions we had and made it easy for us to arrive at our decision.We felt very comfortable right from the beginning to the end.Also our appreciation goes to the Sales Manager Steve Taylor and the Business Manager Tony Naim in their valuable advice in our purchase. Overall we had a pleasant experience at Crown Nissan.We have no hesitation at all to recommend Crown Nissan to any new buyer.David & Nirmala Nathan Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
BennaK 8/20/2012 10:56:39 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Jeff GorenTony NaimSteve Taylor Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Crown Nissan: Was treated exceptionally well by all the staff, and could not have asked for greater cooperation in all my requests. We think we bought a great little car to use as a local runabout. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ccaguioa 7/19/2012 10:48:06 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tony NaimJamey Paul Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Crown Nissan: Dan was really friendly and helped me buy my first car with the least pain possible!!! Tony set my mind at ease and Jamey did all the hard work with the financing. Great job! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Nick Szoke 6/27/2012 9:51:38 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Chris LaneTony NaimDoug Thorsteinson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Crown Nissan: This dealership has treated me very well in every respect, sales, service, and support. The trade and purchase of my new vehicle was a very happy experience and will recommend this dealership to everyone I associate with. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Crown NissanAdded: 6/27/2012 10:46:05 AMThank you very much for the recommendation and the kind words. We always do our best to completely satisfy our customers and it’s great to hear that you had a great experience. We wish you and your new vehicle all the best for the future. Sincerely, Dan Johnson, Chris Lane, Tony Naim and Doug Thorsteinson.