Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 8

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
180 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

5.0

180 Reviews

Write a Review

180 Reviews of Tina Dewald

August 04, 2022

Dealership Rating
Employee Rating

Service is great as always. Sue is very good and very efficient. I have no problems More

by Jmk236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez

Aug 16, 2022

Smythe Volvo Cars responded

Thank you for the shout out for our service department. We appreciate it.

August 03, 2022

Dealership Rating
Employee Rating

I have been a member of the Smythe Volvo family since 2003. They never cease to impress. Sue’s Grace and customer service attitude are so welcoming. I look forward to my next visit. More

by Mikeop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Sue Shakil

Aug 04, 2022

Smythe Volvo Cars responded

Wow 19 years that’s terrific. Thank you for your patronage, these kind words, and wonderful recommendation. We are fortunate to have customers like you.

July 25, 2022

Dealership Rating
Employee Rating

Dina Thomson and her team including the tech Ryan Doremus are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ More

by Kgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez, Mike in services!

Aug 04, 2022

Smythe Volvo Cars responded

What a fantastic review! Thank you for taking the time to complement Dina, Ryan and our service team. Our wonderful customers like you make what we do not just a job.

Aug 04, 2022

Kgrady responded

Had another problem, nail in my tire. I had No appointment came in saw Dina she took my car in and it was repaired within the hour! You just can’t find better customer service anywhere! Thanks team Smythe!

June 08, 2022

Dealership Rating
Employee Rating

Mark is awesome, he took care of my car from the moment it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repai More

by Noel Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2022

Smythe Volvo Cars responded

This is a fantastic review. Thank you for taking the time out of your day to share your experience of market our team. We are fortunate to have customers like you.

June 05, 2022

Dealership Rating
Employee Rating

Kyle in sales was great when we purchased our 2 Volvos, a real professional! A few weeks ago he and Doug in service helped me with a minor issue and saved me time and an unnecessary service visit! Polite, co More

by JJames22
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Kyle Jackson , Dina Thomson

Jun 12, 2022

Smythe Volvo Cars responded

I must agree with you Kyle and Doug are real pros. It is rewarding for them and our team to read your review. Thank you for taking the time to post.

May 18, 2022

Dealership Rating
Employee Rating

Experienced and professional, Kyle is awesome and very knowledgable about the industry. Thank you for a trouble free and delightful experience! More

by MikeyS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Smythe Volvo Cars responded

On behalf of Kyle and our team I’d like to say it is our pleasure. Thank you for taking the time out of your day to share these kind words about Kyle and Smythe Volvo.

May 04, 2022

Dealership Rating
Employee Rating

Everyone is genuinely courteous and friendly and willing to take time with us. There were no pressure tactics either. Henry in particular took considerable time explaining many of the functions. In additi More

by tricia.dolgin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , William McLaughlin, Henry Padilla Jr

May 11, 2022

Smythe Volvo Cars responded

You are part of the Smythe family and welcome. Your experience is one we strive to provide to all of our customers. We look forward to seeing you in the service drive at your first scheduled maintenance.

April 20, 2022

Dealership Rating
Employee Rating

Dina took the time to explain my service needs. She always makes one feel welcome. I know I am in good hands with Dina. More

by Athena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Apr 25, 2022

Smythe Volvo Cars responded

Thank you and I agree you’re always in good hands with Dina. She is a true professional and a strong member of our team. Thank you for choosing Smythe Volvo for your service needs.

April 16, 2022

Dealership Rating
Employee Rating

Smythe Is a Pleasant dealership to deal with. They are always professional and extremely helpful. Our sales agent Bob, made our lease purchase seamless and easy. We have been buying and servicing More

by GfromChatham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Smythe Volvo Cars responded

15+ years! We are fortunate to have customers as loyal and kind as you. Thank you for coming back time after time. We hope you have many safe and happy miles in your new Volvo.

March 31, 2022

Dealership Rating
Employee Rating

Dealership is always spectacular! The service department does a fantastic job and the customer service has always been wonderful More

by Ryan Buzzanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dina Thomson, Andre Vasquez

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