Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 4

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
180 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

5.0

180 Reviews

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180 Reviews of Tina Dewald

April 25, 2025

Dealership Rating
Employee Rating

The dealership was beyond welcoming, offering a smile in between every staff member, from the receptionist to the service department. More

by ifreire2989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Del Valle, David Mensah , Todd Colbeth, Jussely Pimentel, Santiago (Finance)

Apr 26, 2025

Smythe Volvo Cars responded

Smythe Volvo is truly grateful for your kind words. We appreciate knowing that our team's efforts do not go unnoticed.

April 19, 2025

Dealership Rating
Employee Rating

Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, David Ferrence

Apr 19, 2025

Smythe Volvo Cars responded

Thank you for your continued loyalty to Smythe Volvo over the years. We're pleased our team met your expectations during the service on your 2025 XC40. We appreciate you taking the time to share this feedback and look forward to assisting with any future needs.

March 12, 2025

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Employee Rating

Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. More

by dcwalter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 04, 2025

Smythe Volvo Cars responded

29 years, thank you for your loyalty. We are fortunate to have customers like you we view more as friends and customers.

March 06, 2025

Dealership Rating
Employee Rating

Kyle and his Smythe team provide yet another on parallel experience! Kyle makes the process easy, no pressure, he listens and provides answers! Kyle and his team have helped our family several times over th More

by bde5284
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Kyle Jackson, Abood Katib , Todd Colbeth, Adam Steinberg

Apr 21, 2025

Smythe Volvo Cars responded

Kyle is a true professional. Thank you for this fantastic review. We hope you have many safe and happy miles in your new car.

February 28, 2025

Dealership Rating
Employee Rating

Bob was great -- so knowledgeable and helpful! I am looking forward to purchasing a new car from him soon :) More

by christina55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza, Mark Terry

Mar 26, 2025

Smythe Volvo Cars responded

I must agree Bob is great and thank you for saying so. We appreciate you taking the time to post this review.

November 30, 2024

Dealership Rating
Employee Rating

Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee More

by GCReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo Cars responded

Wow, 14 years of loyalty. We are fortunate to have customers like you. Jessica is a great member of our team and thank you for taking the time to share these kind words.

September 10, 2024

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Employee Rating

Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem. More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Smythe Volvo Cars responded

“Par Excellence”! Quite a competent and very rewarding for our service team to read. Thank you for taking the time to share your experience. We appreciate your business.

July 23, 2024

Dealership Rating
Employee Rating

Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im More

by johnwauters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Smythe Volvo Cars responded

Thank you for this fantastic review of our service department. We are fortunate to have a customer like you.

June 26, 2024

Dealership Rating
Employee Rating

Tom Coward was my Service Rep on our last visit to Smythe - He is the epitome of excellent customer service as is the entire Service Department team. We have been going to Smythe Volvo for 25+ years and w More

by Joyce L. Martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Dina Thomson

Jun 28, 2024

Smythe Volvo Cars responded

Wonderful review! Tom is the epitome of excellent service. We are fortunate to have him on our team and we are fortunate to have customers like you.

June 17, 2024

Dealership Rating
Employee Rating

As we have come to expect, Tom Coward and the rest of the team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointmen More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dina Thomson

Jun 28, 2024

Smythe Volvo Cars responded

Your time is important to us. It’s my Volvo. We focus on continually improving our process to make sure we respect that. Tom Coward is a master at this. Thank you for taking my time out of your day to post this excellent review about Tom Coward, Tina and our service team.

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