Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 10

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
180 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

5.0

180 Reviews

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180 Reviews of Tina Dewald

December 02, 2021

Dealership Rating
Employee Rating

Tom fixed my tire issue right away. He was kind, caring, professional and was able to have a new tire replaced in a timely manner. Smythe Volvo for the win! Shaun and Tina also helped in getting me into th More

by ViktoriaLibra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Shaun Hayes

Dec 03, 2021

Smythe Volvo Cars responded

We are fortunate to truly feel like our customers are family. Thank you for taking the time to share these kind words about Tom, Tina and Shaun. We look forward to seeing you the next time around.

November 19, 2021

Dealership Rating
Employee Rating

Excellent service. Dennis Jeffers my service advisor always goes above and beyond to help me with my 2000 Volvo V70. He's incredibly accommodating. The parts department at Smythe is also very good. More

by morgan_wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers

Nov 28, 2021

Smythe Volvo Cars responded

Thank you for this great recommendation of our service and parts departments. These reviews mean a lot to us. We look forward to seeing you the next time around.

November 19, 2021

Dealership Rating
Employee Rating

I have always experienced the best service at Volvo for over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best More

by Yzf824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza , Dina Thomson

Nov 28, 2021

Smythe Volvo Cars responded

Tom Coward is the best! 30 years of working with our service department speaks for itself. Thank you for taking the time to share these kind words. It is very rewarding for our entire service team to read.

November 16, 2021

Dealership Rating
Employee Rating

Overall a great customer experience at Smythe Volvo. The entire process went smoothly and I would definitely recommend. More

by Coylejsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William McLaughlin

Nov 28, 2021

Smythe Volvo Cars responded

Thank you for this great recommendation. We strive to provide the same smooth service for all of our customers.

October 13, 2021

Dealership Rating
Employee Rating

I’m always grateful for the courteous and caring staff at Smythe Volvo , for the clean waiting room ,and the excellent work the service department does on the car. It’s always a ‘win win’ !!! More

by Nora dwyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Nick Mathelier

Oct 17, 2021

Smythe Volvo Cars responded

What a great review. It’s nice to see all the aspects of our service department that you compliment us on. We will continue to strive to provide this level of service to all of our customers.

September 16, 2021

Dealership Rating
Employee Rating

Service department at Smythe is top notch. Dennis always takes care of our Volvos and all the advisors are awesome as well. Tina is very helpful with scheduling. A very stress free event. More

by ttm
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dennis Jeffers, Dina Thomson

Sep 27, 2021

Smythe Volvo Cars responded

Top Notch and stress-free, that is what we’re aiming for with every service customer. Thank you for taking the time to share your experience.

August 29, 2021

Dealership Rating
Employee Rating

Smythe Service Department is truly the best. Everyone in the service department is a professional. Service is why I continue to purchase and lease Smythe Volvos. All service people have helped me at one t More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry , Dennis Jeffers, Dina Thomson

Sep 14, 2021

Smythe Volvo Cars responded

This is a wonderful review and it is rewarding for all of us to read. Thank you very much for taking the time to share your experience of our service department. Your experience is one we strive to deliver all of our customers. We appreciate your loyalty and look forward to seeing you at your next scheduled maintenance.

August 05, 2021

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Employee Rating

The team at Smythe provides outstanding service and goes above and beyond to ensure customer satisfaction. Both before and after I purchased my first car there, the team has been amazing, and the service de More

by Matt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry , Dennis Jeffers, Dina Thomson

Aug 20, 2021

Smythe Volvo Cars responded

Wow, this is a stellar review! Thank you for taking the time to share these kind words. It is rewarding for all of us to read. We look forward to seeing you the next time you are in.

July 31, 2021

Dealership Rating
Employee Rating

Smyth delivered excellent customer service on the same day I had an urgent issue with my vehicle. They happily fit me into their service schedule even though they were fully booked.....I am grateful to b More

by Catherine Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers

Aug 04, 2021

Smythe Volvo Cars responded

It is great to read about your experience with our service department. Thank you for taking the time to share about how you’re taken care of. We appreciate your kind words and your business.

July 20, 2021

Dealership Rating
Employee Rating

Great service as always at Smythe. Fast, convenient, friendly, and as expected. I don't live in the area but keep coming here after purchase for service. More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Regina Krauza

Jul 23, 2021

Smythe Volvo Cars responded

On behalf of Tom, Tina, and Regina thank you for this awesome review. We appreciate your time spent in posting these kind words and we appreciate your business.

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