Steven D'Alterio | Page 7
Service Advisor
Pacifico Ford
6701 Essington Avenue
Philadelphia, PA 19153
Dealership Experience
35 yrs, 1 mo
105 Reviews
Write a Review105 Reviews of Steven D'Alterio
September 29, 2016
Repairs and maintenance I must say that I LOVE Pacifico Quick Lane and their staff. They are the best. Williams and D"Alterio are kind, courteous and professional. Let me I must say that I LOVE Pacifico Quick Lane and their staff. They are the best. Williams and D"Alterio are kind, courteous and professional. Let me tell you, I can work a good nerve. They have never faltered in the professionalism towards me. While I love my friends in Pacifico's regular service, Andres Moore and Bob Rauh--and this is no slight to them--sometimes getting an appointment is a little difficult. I will attribute that to my schedule. I was happy to find the Quick Lane does not require an appointment. And it does not take a huge chunk out of my day. As with all Pacifico's service reps, I never feel taken advantage of and I never feel pressured. The salespeople... Well that's a different thing. More
Other Employees Tagged: James Williams
July 31, 2016
Great service Everytime I go to quicklane I get great service the people are extremely friendly and they do a great job fixing my vehicle. I love quicklane Everytime I go to quicklane I get great service the people are extremely friendly and they do a great job fixing my vehicle. I love quicklane More
Other Employees Tagged: James Williams
April 16, 2016
Good experiences at Pacifico Ford I've purchased several used vehicles @ Pacifico Ford thru my guy Gary Holmes. Gary is a excellant salesman and a gentleman. He looks out for my family I've purchased several used vehicles @ Pacifico Ford thru my guy Gary Holmes. Gary is a excellant salesman and a gentleman. He looks out for my family and referrals my wife and I send him. Pacifico Ford works for me and I'll continue to purchase in the future. Parts dept. are good and prices reasonable, however I've had various services done and found labor cost very HIGH... Otherwise thanks Gary Holmes for great deals and getting it done!!!!!!!! More
Other Employees Tagged: Gary Holmes, Bob Rauh
April 04, 2016
Great experience and great crew! Every time I take my car to Pacifico Ford (Quick Lane), I feel well taken care of. The customer service is fantastic! I'm leery of taking my car in to Every time I take my car to Pacifico Ford (Quick Lane), I feel well taken care of. The customer service is fantastic! I'm leery of taking my car in to other places for service , but I feel extremely comfortable taking my car to this location. James explains everything and I never feel like there is a hidden agenda, as with some auto places. He is extremely friendly and knowledgeable. Thanks for a great experience and for taking great care of my car! More
Other Employees Tagged: James Williams
March 24, 2016
Great place to go I love the way they help you out and answer all the questions and they are fast with they work. I would deafly recommend someone to come there I love the way they help you out and answer all the questions and they are fast with they work. I would deafly recommend someone to come there More
Other Employees Tagged: James Williams
November 29, 2015
Pleasantly Pleased! Hi everyone, just want to give a special shout out to Rocky DeGregorio for placing me comfortably in my third Ford Fusion! Of the years I've known Ro Hi everyone, just want to give a special shout out to Rocky DeGregorio for placing me comfortably in my third Ford Fusion! Of the years I've known Rocky he has always been consistently generous with his time and patience. He has always provided me with quality customer service. A sincere thanks, Rocky! Thanks to Bernard Jones for giving thorough information on WearCare! And as always, thanks to Steve D'Alterio for always ensuring that my service needs are met! More
Other Employees Tagged: Bernard Jones , Rocky De Gregorio
October 11, 2015
Great service I use Quick Lane almost exclusively. Steve and James are terrific to work with. They are pleasant and professional and always provide an explanation I use Quick Lane almost exclusively. Steve and James are terrific to work with. They are pleasant and professional and always provide an explanation regarding the work and cost. I don't go anywhere else for service. More
Other Employees Tagged: James Williams
September 07, 2015
Great Service Came in on a hoiliday weekend and the hour was late but, they were still able to service my car. Everyone was professional and courteous. Came in on a hoiliday weekend and the hour was late but, they were still able to service my car. Everyone was professional and courteous. More
September 06, 2015
fast,quick service Came in on a Saturday morning for annual inspection expected to be there for a couple hours because it was a holiday weekend but was pleasantly surpri Came in on a Saturday morning for annual inspection expected to be there for a couple hours because it was a holiday weekend but was pleasantly surprised to be on my way in just over an hour. I would also like to mention that the service manger ( I believe his name was Steve) working on this date did a terrific job handling a situation with a very rude, disruptive customer as well. He tried to cut in front of a few customers but the service manager would not allow him to do so. Being a manger of a local business I know that these types of situation arise on occasion and I would just like you to know that this gentleman handled the situation with perfection.. More
Other Employees Tagged: James Williams
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