Steven D'Alterio
Steven D'Alterio at Pacifico Ford

Steven D'Alterio | Page 5

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.6
105 Reviews

Dealership Experience

35 yrs, 1 mo

4.6

105 Reviews

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105 Reviews of Steven D'Alterio

May 17, 2020

Dealership Rating
Employee Rating

Awesome Quick Lane is an awesome addition to Pacifico's maintenance service. I brought my car here for my routine maintenance service check, and also when I h More

by yvonne7643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Class, James Williams

May 18, 2020

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 12, 2020

Dealership Rating
Employee Rating

Thank you for being open to get my oil changed; the car’s dashboard kept flashing that an oil change was due. I believe keeping my car in good condition so to not need more expensive repairs. More

by Renee.scott107
Recommend Dealer
Yes

Other Employees Tagged: James Williams

May 12, 2020

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

February 03, 2020

Dealership Rating
Employee Rating

New 2020 Ford Explorer Purchase I've been buying cars from Pacifico Ford via Gary Holmes for 25yrs. Gary is the best. He doesn't stop at the initial sale, He calls to remind me of More

by Sandy.Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Flynn , Jorge Agosto, Gary Holmes, Willie Ogburn, Bob Rauh, Paul Rubin, James Williams

Feb 04, 2020

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 03, 2020

Dealership Rating
Employee Rating

Steve and team always take good care of my family vehicles. I recommend them highly! Very convenient location works well with your schedule and provides timely updates. More

by Frank.maffei
Recommend Dealer
Yes

Other Employees Tagged: Javier Class

Jan 06, 2020

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 22, 2019

Dealership Rating
Employee Rating

Excellent very kind, courteous, extremely helpful they go out of your way to see that you don’t have to wait a very warm and welcoming environment I’ve been dea More

by Wms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Williams

Oct 24, 2019

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 24, 2019

Dealership Rating
Employee Rating

Quick excellent service, person who worked the counter was a Other dealerships should take a note from Pacifico and quick lane...mechanics and counter people are incredible...Chad Gilbert couldn’t have been any More

by JamesL010091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan DeLong, Christopher Duganitz, Chad Gilbert, Terry Morrison, Bob Rauh, Albert Rementer, Paul Rubin, Travis Wells

Jul 31, 2019

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 21, 2018

Dealership Rating
Employee Rating

Quick Lane experience I love going to Quick Lane I been going to Quick Lane for over 10 years or more they're fast the place is clean offer free pretzel coffee and they're More

by Bonbon6847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

November 09, 2018

Dealership Rating
Employee Rating

Excellent Service Steve was excellent in providing quotes and explanations for the necessary service, repairs were performed well and I was kept informed of the progres More

by Pastor Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2018

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 09, 2018

Dealership Rating
Employee Rating

great service while purchasing my vehicle Stanley Otto and Bernard Jones are a dream team, they made my car buying experience easy and painless, would recommend both to everyone, easy and pain More

by Cheryl Stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones, Fran Cartafalsa, Georgina Wigand , Larry Ferrill, Chad Gilbert, Mike Henkin, Gary Holmes, Stanley I Otto Jr, Bob Rauh

Oct 23, 2018

Pacifico Ford responded

Hi Cheryl, thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

July 11, 2018

Dealership Rating
Employee Rating

Choose to use Quick Lane I try to use Wuick Lane for all my service repairs and any problems due to less hours to wait. Time spent in the waiting room has always been bearabl More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Williams

Jul 12, 2018

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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