Steven D'Alterio
Steven D'Alterio at Pacifico Ford

Steven D'Alterio | Page 3

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.6
105 Reviews

Dealership Experience

35 yrs, 1 mo

4.6

105 Reviews

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105 Reviews of Steven D'Alterio

December 10, 2022

Dealership Rating
Employee Rating

They do amazing job I will recommend this place one of the best auto service More

by Angelkpaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 01, 2022

Dealership Rating
Employee Rating

I called Pacifico ford for an inspection and weird noise my truck was making at start up, Steve Dalterio got right to the bottom of the issue and kept me informed along the way with updates not to mention m More

by Vincent.santini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2022

Dealership Rating
Employee Rating

Prompt professional service every time. Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they servic More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones , Jorge Agosto, Shadi Dandan, Matt McGuckin, Stanley I Otto Jr, Gina Puggi-McDevitt, Bob Rauh, Paul Rubin, James Williams

Aug 01, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 12, 2022

Dealership Rating
Employee Rating

Outstanding services, very courteous and professional. Accurate with estimates and timing of work. All around top quality. More

by Quasitoph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 08, 2022

Dealership Rating
Employee Rating

The service was good. The service person.Steve came out to give an update. Very good! More

by Garry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hope was great

Jul 12, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 11, 2022

Dealership Rating
Employee Rating

I always go to Ford Pacifico dealer to service my car. No better place. Always right on time! More

by Gennaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 12, 2022

Dealership Rating
Employee Rating

Good communications with Keichia who informed me what I needed to own my car via text, email & phone. When I went to the dealer all of my paperwork was ready to sign and Bernard closed the deal More

by Jeanette Barber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones , Keichla Peralta, Steve don't know his last name inspection sticker had expired

May 13, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 15, 2022

Jeanette Barber responded

I'm a Lifer at Pacifico Ford. Great Sales, Service and customer service.

May 05, 2022

Dealership Rating
Employee Rating

Very professional staff. The waiting room was clean. I would get my service there again More

by aalves109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

aalves109 responded

Great Staff

February 11, 2022

Dealership Rating
Employee Rating

Courteous professional staff. Fair prices. Great service. Convenient hours & location. They keep you informed and offer online payment options. More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones , Jorge Agosto, Shadi Dandan, Matt McGuckin, Stanley I Otto Jr, Gina Puggi-McDevitt, Bob Rauh, Paul Rubin, James Williams

Feb 14, 2022

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 13, 2022

Dealership Rating
Employee Rating

I deal with Pacifico for warranty issues and the service is horrible. Good luck getting Quick Lane to even answer their phone. Turnaround times on repairs is ridiculous. The only reason I send vehicles here More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jan 13, 2022

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

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