Steve McHenry
Steve McHenry at Walker Ford

Steve McHenry | Page 7

Warranty Administrator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
841 Reviews

Dealership Experience

8 yrs

Industry Experience

37 yrs, 6 mos

4.9

841 Reviews

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841 Reviews of Steve McHenry

June 24, 2023

Dealership Rating
Employee Rating

Always a great experience. Professional folks and service next to none. We have bought 7 vehicles from them over the years. Super place to do business. More

by TCRC
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Vince Romano, Ryan Holcomb, Brian Kirk, Daniel Victory , Amy Andrisani, Ivey Thigpen

Jun 26, 2023

Walker Ford responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

June 09, 2023

Dealership Rating
Employee Rating

Service was excellent and completed in under an hour. Options were explained clearly with no pressure. I bought my vehicle at Walker in May of 2022 and the first maintenance visit was great. More

by 2022 Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Walker Ford responded

Hello, we're glad to hear you enjoyed your visit. Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2023

Dealership Rating
Employee Rating

The service adviser was very pleasant and accommodated all my requests. They were prompt, completed the work on time and followed up after the service to make sure I was satisfied. More

by berubeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

June 06, 2023

Dealership Rating
Employee Rating

Steve does a great job maintaining our Fusion and Escape. The waiting room is a very comfortable and pleasant place to wait while my Fords are being serviced. More

by DSTMARTIN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Jun 07, 2023

Walker Ford responded

We're so glad to hear you enjoy visiting our service department! Thanks for the great feedback and for your loyalty to Walker Ford. We appreciate you!

Jun 08, 2023

DSTMARTIN47 responded

You are welcome I have dealt with Steve and Ryan over the years and I have always received first class treatment.

May 21, 2023

Dealership Rating
Employee Rating

Great dealership! I have been bringing my Mustang to them since I moved to Dunedin since a moved here in 2017. I’ve built up a great rapport with the Service departme More

by LSG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Walker Ford responded

Congratulations on your new Mustang! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2023

Dealership Rating
Employee Rating

Service tech was informative and prompt and my vehicle was done earlier than he told me. More

by Mike2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Walker Ford responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2023

Dealership Rating
Employee Rating

I bought my Ford Fusion from Walker Ford and have used them for all of my service needs, including routine maintenance, warranty work and recalls. My service advisers. have treated me very well and the s More

by ALARSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Victory

Apr 26, 2023

Walker Ford responded

Hi there, thank you for taking the time to leave a review for us at Walker Ford. We're happy we could meet your expectations! We are always more than happy to assist you if anything comes up. Take care!

April 22, 2023

Dealership Rating
Employee Rating

Short wait, nice people, clean facility, clean waiting area t h a n k y o u More

by Colleen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Apr 24, 2023

Walker Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walker Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2023

Dealership Rating
Employee Rating

Service advisor was very disloyal and unprofessional. Had my vehicle there for over two weeks. More

by Brexhepi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

April 08, 2023

Dealership Rating
Employee Rating

Staff were polite from drop off to pick up. Communication was great. I mentioned the wild card promotion and it was honored but on the price before taxes and the other add on fees. Only concern More

by Latisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2023

Walker Ford responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!

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